Kelli H.
Yelp
We had a terrible experience at The Barley, which opened relatively recently.
We went in for a small nightcap before driving back to our hotel room. Both of us ordered a glass of whiskey off the menu. My whiskey was supposed to be $5, and my partner's was supposed to be $11. I ordered mine on the rocks, and my partner ordered his neat.
When we got our drinks, the waiter said something about a 3 oz pour and, not knowing what it was really talking about, just nodded. When we got our bill a minute later, we realized that we'd been charged almost double the listed price of the whiskey.
When we complained to a woman who seemed like the manager, as well as our waiter, we were told that whenever the whiskey is ordered neat or on the rocks, it comes as a 3 oz. pour, which is more expensive. Not only is this not what we ordered, but we also weren't asked if it was ok, and the higher prices were indicated nowhere on the menu! We didn't want larger pours because we had to drive back to the hotel room, but since the servers didn't ameliorate the situations, we felt obligated to drink what we had paid marked up prices for.
I understand why the confusion happened, but the fact that it wasn't fixed after we made it clear that our drinks were not what we wanted was not acceptable.
The poor experience aside, we originally went in because the interior is charming and the beer selection looked great. I just wish we'd had better service.