Daehee L.
Yelp
I live in The Beacon C313. They call themselves a luxury apartment, but maintenance, management, and amenities are terrible. I requested maintenance on June 9 to fix my broken A/C. I called them many times, but they did not do anything. I walked into the leasing office to complain, and finally, on June 21, they sent someone to fix the A/C. They changed the thermostat, but they did not fix the A/C properly. They also moved the bed without moving the table and damaged the wall. They did not report anything to me, did not unlock the door, and left it open, along with their tools in my unit. I had to go back to them again to complain, but the leasing office manager and GM did not care about it. They still have not fixed my unit's A/C yet. I have been unable to sleep in my unit for the past three weeks because it gets too hot (80-85 degrees). I pay expensive rent here, but I cannot live comfortably. I called the GM and left voicemails, but I did not receive any callbacks. When I went to see her in person at the leasing office, her reaction was indifferent. 90% of the treadmills in the gym are broken, and they are not fixing them, but they still expect us to pay $85 every month. Even their employees told me that the management here is terrible and they do not care about tenants unless you go see them in person and make a fuss. If you are planning to look for a luxury apartment, this is not one. I recommend looking for another apartment; it's not worth the expensive rent to live here