BR1ghTn
Google
A home from home is where the heart is, as they say. This is not home and there was no heart to the place whatsoever! To start with, a positive - the room was beautifully styled, with a comfy bed and plump towels. Everything else about the stay was conducive to never returning. I had been recommended this place by a friend, which made the whole experience even more disappointing! From start to finish, the service was terrible. I was met with the kind of attitude that seemed shocked that I wanted to check into a room that I’d pre booked many months previously. Apathy is too weak of a word for the lack of interest. The constant loud music from speakers in the back garden could be heard through the bedroom walls, which meant there was no chance of a relaxing, early night. I felt so unwelcome that I ended up getting snacks from the village shop opposite to avoid using the bar or restaurant. The people in the village shop were so welcoming and I feel that this place reflects badly on the village. Hoping that breakfast would redeem itself, I was told that my table had already been taken by somebody else, despite the room being practically empty of guests. The cereal was delicious. The wait to hot breakfast was over 30 minutes and my eggs royale arrived stone cold. A generous portion of stone cold poached eggs on smoked salmon with stone cold muffins and congealed hollandaise. I asked for decaff latte, received the strongest non decaf coffee ever! I tried to resolve a lot of these issues during my stay, but was met with stone cold responses, take it or leave it, this is how we run it, attitude. I’ll leave it thanks and I’ve never been happier to leave a place!! I don’t understand where all the positive reviews come from! All I can think is that it must’ve been a different team working than the one that I experienced. I would not recommend a visit as a solo traveller or as any traveller. I appreciate that this is a scathing review, but it is totally honest and based upon my experience of the stay. Worst place I’ve stayed all year and disappointed doesn’t really cover it!