Helen K.
Yelp
Last night 3 friends and myself arrived at this restaurant for happy hour to be followed by dinner
To begin with, the item that I have had previously was not available, unfortunately we were told by the manager that they will no longer be carrying this item ( the bartender had told us they were out of it for three days)
There were two types of Pinot Noir on the happy our menu, both of which they did not have. I had to choose another type, which was not on happy hour and I was not charged a happy hour price although I only chose that because they were out of the two happy hour wines.
Our bartender was wonderful. She was efficient, friendly, respectful and very attentive to us.
We then moved to a table for dinner
The restaurant was pretty empty, maybe four other tables besides ours, although the entire menu was 50% off
We asked for water it took quite a while
One of us ordered a drink, that too, took quite a while till it came to the table
We all ordered, two of us, hot dishes, two of us cold.
After waiting quite some time the server brought over the two hot dishes
The two cold dishes were not brought out until our friends were almost finished with their dinner
One of us had a meat dish that was overcooked and it was replaced.
Her meal was replaced, and yet the two cold dishes were still not brought out
The manager came over and apologized but still, our food did not come out
The manager and the waiter were told that one of the diners did not want her dinner at this point. We were there to eat together, not to eat when two people were served and completed dinner.
Eventually, the cold dishes came out , even the one that was not supposed to. It was sent back.
There were no apologies by the manager for the situation. The server on the other hand was very apologetic, although there really was nothing that he could've done.
A roasted vegetable side dish was ordered by one of the women who had also ordered a cold dish
Although the main meal did not come out, the warm $5.00 side dish, did and it was eaten
When we arrived at the table, we told the server that we would like separate checks if possible, and he obliged
Unfortunately, no one in the restaurant knew how to take our bill and make for separate checks. The server did not know how to run our checks, nor did the bartender nor did the manager. So once again we had to wait for quite a while to get our bills.
The person who ordered the $5.00 side dish was charged for it, although she declined her food when it was finally delivered as all of her friends had completed their meals.
As a point of reference the two cold meals were one sushi roll for each of the two.
We had no apology by the manager. And according to my friends, the food wasn't really very good.
As far as returning to this restaurant, I would possibly return for a happy hour drink at the bar, but never to sit at a table and have dinner
We were all terribly disappointed!!!!