Cindy C.
Yelp
We came here for a team builder on Friday night and decided to check it out since it's new in the area. The place is huge and well lit, and we booked a VIP room with their $45 per person party package. It included an event host (Anna), an hour in the private room, an hour of bowling in a reserved area, and a $15 gift card per person. The food package came with four pizzas, a big tray of fries, twenty wings, and a few soda pitchers for our group of fifteen. The pizza and fries weren't that great , but the wings ran out quickly since it was only 20 pieces , so we had to order more on the side. For a party package deal we did, I'd suggest offering more wings in that deal because that wasn't nearly enough for our party.
Things started feeling a little unorganized after that. Our food came out later than expected, and our bowling time got delayed almost half an hour. When we finally got to the lanes, one wasn't working at all, so half the group started while the rest waited. It took about twenty five minutes before they switched us to a working lane. Anna, our host, was nice and tried to help, but she wasn't around as much as we needed, and I found myself flagging down other staff to get her attention a few times.
The arcade area was a lot of fun and definitely a highlight of the night, but overall the experience just didn't live up to the price or the party package expectations. I really wanted to like this place, but between the delays, mix ups, and service issues, it wasn't the smooth night we hoped for. Maybe they're still working out some kinks since they're new, but for now, I'd probably stick with Dave & Buster's next time.