Juliette Keester
Google
I rarely write negative reviews, but I feel compelled to share my experience. I had a confirmed reservation at The Boardroom, attended as planned, and later discovered a $75 “Resy no-show fee” had been charged in error. Believing it to be a simple misunderstanding, I called, visited in person to address it, and explained that I live in Bushwick and would not be in Midtown again anytime soon. Despite this, the only resolution offered was a credit to the bar, a wholly impractical gesture under the circumstances. Multiple attempts to reach the owner directly went unanswered. For an establishment willing to keep $75 for a mistake of their own making, one would hope for at least the courtesy of a returned phone call. I cannot in good conscience recommend The Boardroom, and I suggest taking your business to one of the many New York venues that values both accuracy and accountability.