REka Reek
Google
I walked into a complexly empty restaurant with servers sitting in waiting area and no one greeted me as I went straight to bar. Sat there for a moment with a woman pouring drinks behind the bar, yet she didn’t address my presence! Moments later a girl approaches me from my right asking if I needed anything. I let her know I’d be ordering from the bar, and despite a woman standing directly in front of me, the server informs me that, there is no bartender so she would have to take my order. So I asked who the woman was making drinks behind the bar and she stated, oh That’s the Manager! I was so surprised being she didn’t open her mouth to speak or address me. I felt like if she’s making the drinks, she could also take the drink order. But I guess not. So I proceeded to order a Tito’s and Tonic and asked the server how much they charge for Tito’s. She stated $14.00 and I said ok! She came back a few
Seconds later after telling the manager my order and let me know, they don’t have tonic… Would I like something else instead? I told her light cranberry. Instantly the manager made my drink and walked it over to me, STILL not saying a word. I thanked her. A split second later the same server appeared on my left before even taking a sip, she asked if I wanted to keep tab open or close. I informed her I would like to close, so she whipped out her handheld POS system and told me my total was $18.47. lol. I asked if she could print it out so I could see all my charges! She brought a receipt for Tito’s $14.00, a Restaurant fee 3% .42 cents, tax $1.25 and AUTO GRATUITY 20% at $2.80 for a grand total of $18.47 for a Basic pour of Tito’s with No Service from Bar and a Instant check. Not to mention my drink came in a cracked glass that I had to politely inform the a bartender, I mean Manager about. I informed her and asked if I could get another glass for the price I was paying and wanted to make sure there wasn’t any broken glass in my cocktail. Can you believe the bartender, I mean manager still didn’t speak a word. Even as she grabbed the glass, I complimented her nails and she couldn’t even thank me for that. She fixed me another drink and I began to slurp it. Two minutes later, a nice elder Caucasian couple came through the door and that same Bartender, I mean Manager came from behind the bar to Greet them joyfully. “ Hey Guys, Welcome in! Have a seat wherever you like and scan the QR code for the menu. If you have any questions let us know!” I honestly, I didn’t know she had it in her! But hey, Im not judging. Maybe she was having a bad day with staff being late and took it out on me, meanwhile lit up with service for the elder Caucasian couple! Overall as a Black owned businesses, we got to do better! Milgaina was Great though! She checked on me a few times as I sat there and wrote this review! But Kim the manager, could do much better being she’s in a lead role. This review is not to deter people from attending The Boiler Seafood Atlanta but to inform what you may encounter if things don’t change! I stopped by because I was getting an Oil Change at Pep Boys and figured let me
Grab a cocktail while I wait! But anywho! Cheers!!! All Love!