Keabreone B.
Yelp
I drive past this spot all the time and every time I get to the light I tell myself, "I have to try it." But for some reason I never do. Last week, I was out running around heading to book club and needed food, so I decided to try this place. It was on its way and easy enough to make me on time. Well, it backfired on me in a big way.
Astonishingly good customer service was provided to me. A friendly smile and a warm welcome greeted me as soon as I walked through the door. My orders were correct and a friendly, attentive, and efficient staff supplied everything I needed.
In the back, there are about ten parking spots, however, they might fill up quickly and street parking isn't the best option.
The patio is limited however well-maintained, with maybe a few tables and chairs. It's an alright spot to enjoy a meal on a warm day. There is minimalist decor inside, with modern furniture and plenty of legroom, along with a public restroom.
They had my favorite type of fries, but I don't know the brand, so I'm just going to call them fast-food fries. It took about 10-15 minutes for the 3 tender combo with BBQ sauce to be made, so I waited in the lobby for about 10-15 minutes.
In the meantime, I decided to try a Fri, because they were right there, while I waited for my Target pick-up order. It completely underwhelmed me. Despite my high expectations, the fries were a major disappointment. In addition to the texture being unpleasantly rough, the flavor was nonexistent and crispy, but not in a good way.
Additionally, the chicken tenders themselves were disappointing. I found them overbreaded and the texture wasn't very natural. Aside from being too crunchy and overpowering, the breading made it hard to enjoy the chicken itself. The chicken was complete lack of seasoning.
The biggest issue was the sloppy BBQ sauce. It was like they poured the sauce straight from the bottle into the container without considering the texture or presentation. And don't even get me started on the taste - it was like they just used cheap, store-bought BBQ sauce that lacked any real depth or flavor.
The most disappointing part was the price. Tenders and fries cost almost twenty dollars, which is highway robbery. I've had better at a fast food joint for a fraction of the price. Which is why I choose to return the order.
One thing that really impressed me was the way the cashier dealt with the situation. Instead of getting angry or upset, he remained calm and professional, offering a refund and was willing to let me keep the food, but I chose to return it.
Overall the service was excellent, but I do not plan to return.