The Bugis Singapore Restaurant

Still the best har gau in the area and very good other offerings. The beef chow fun is worth ordering every time. I hadn't been in a bit and was delighted to see the food has maintained or even improved its already excellent quality. I would give five stars, but bar noise does travel into the dining room; if wanting a quieter meal, ask to be sat deeper into the dining room.

Style Over Substance at The Bugis The Bugis Singapore Restaurant, located inside the elegant Bailey’s Hotel in South Kensington, sets high expectations with its beautiful interior and refined ambiance. However, both the food and service fell short. We ordered the Hainanese Chicken Rice, which was reasonably priced but ultimately quite average. The sauces were authentic, and I appreciated that the meal came with a nicely prepared soup. However, the main component — the chicken — was underwhelming. One plate came with breast meat, the other with thighs and drumstick. Fortunately, we had both ordered the same dish and were able to share, as we both prefer leg meat. If we hadn’t, one of us would have ended up with a portion we didn’t enjoy as much. It would have been better had we been asked for our preference or offered a more balanced mix on each plate. The chicken portion itself was small, especially compared to the generous serving of rice, and the presentation lacked polish. Service was the most disappointing part of the visit. One of the waiters was clearly new and being trained during service, while the more senior staff member focused heavily on instructing him. Rather than doing this discreetly, the guidance was given in full view of guests and in a way that didn’t come across as especially courteous. When the senior waiter brought our soup — one bowl in each hand — he was still mid-instruction and not paying full attention, which resulted in the soup spilling into the underplates. He placed the bowls down without acknowledging the spill or addressing us directly, which added to the sense that guests weren’t the priority. The restaurant itself is beautiful and has real potential, but the experience didn’t reflect the elegance of the setting. With more attentive service and refinement in food quality and presentation, it could offer much more than it currently delivers.

hm maybe under staff at 5.15pm, only one staff, felt he is in a rush...to answer calls, bring customers to seats, clean up dishes, and bring dishes all on his own the signature dish is Hainanese chicken rice, the look of it is good, and side dipping sauces are good too. However the chicken is too over cooked, just too chewy to eat... sadly not the kind of standard i expected with the price £26 for portion of chewy chicken.

Choosing this restaurant near our hotel turned out to be a brilliant decision after canceling our reservation elsewhere. Not only did we savor authentic Singaporean cuisine for the first time, but the dishes were also incredibly flavorful. The service, while decent, had room for improvement in terms of attentiveness. Portion sizes were generous; sharing two substantial dishes among four would have sufficed. Despite the hefty bill, it was justified by the satisfying fullness it provided for the entire night. A solid 10/10 recommendation, especially if you find yourself in the Kensington area.

Thought I would give the Hainanese chicken rice a try despite mixed reviews. The bad reviews are true. Rice is plain and chicken is dry… I can cook better at home 😂 No offense but those who said the chicken rice is authentic must not have gone back to Singapore in a long time.

Not the best, but still okay if you’re craving Hainan chicken rice. I didn’t like the soy sauce, though. It tasted like burnt brown-sugar-flavoured soy sauce, and the chilli sauce wasn’t spicy at all.

We had a late lunch there. Great service, but food is just ok. Only the foreigner will like it. Laksa - very small portion at a £23, taste is so-so Hanianese chicken rice - rice got the color but no flavor, chicken is acceptable. Bak Kut Teh 肉骨茶 - this one is a good one, especially in winter. When we saw the receipt, we pretty surprised there is a 20% for UK VAT on the bill. Wondering is it a norm in UK for all restaurants 🤔 ?

First time here, and I was really impressed by the look of the restaurant — beautifully designed with great attention to detail. The staff were incredibly friendly and the service was excellent, truly above and beyond. However, the food didn’t quite live up to the setting. While it was good, it felt a bit mediocre considering the price point and the upscale atmosphere. A nice experience overall, but the dishes could better match the level of the décor and service.