The Burger Joint

Came with the family to enjoy an evening out, for a special occasion. However, we had very disappointing results. It's a shame for such a nice place, seems to be very popular. But the service is just piss poor! Why you may ask? Why ask how you want your burger cooked, if you're going to serve us whatever the hell the cook want to give us? ALL of our orders patties were on the wrong burgers. I'm sure if you're ordering 1 or 2 plates their consistency may be decent. But we had several people, and were told to just switch our plates / sides, "as it may be incorrect." All of our orders were wrong. Our female server didn't care, the cook couldn't read the ticket correctly, it's nothing short of laziness. Why spend your money on a $20-$30 combo if the people who run it don't care. Think there's better choices in the area that deserve our hard earned money. You've been warned. Should you visit, double check your order. Good luck. Edit: In response to Matt@burgerjoint. Sent email the following morning. I asked, "what more would he like to know, that wasn't in my review?" 5 days later, no response. Automated response or they just don't care.

Dakota was the epitome of customer service today. He was busy but was very good at being present and available to staff and customers. I liked the way he moved, made everything seem effortless and was not in any way deterred or frustrated when interrupted from his immediate tasks. This is a good location too, extremely busy. We will be back tomorrow.

Food was delicious! We went on a random Saturday afternoon so there was no wait. We honestly checked them out bc we’re big fans of The Taco Stand. If you’re familiar w their establishments you know it’s a self serve environment, as they do not have waiters. Everything is a la carte. For a family of five we spent about $90. The food was good quality but definitely not for people who don’t want to spend $15 solely on a burger without fries or drink.

I love burgers, but I rarely have since I am tempted to order fries and onion rings together. It's my first time trying this place out and was blown away with their food. It was delicious 😋 😍. I highly recommend their veggie patty burger with their mushroom. Fell in love with my burger 🍔. The onion rings are big and delicious. Also, their hand fries are great. They didn't feel oily or too salty. Definitely worth trying them out. 😎

I found God in this Burger Joint. Best burger I’ve had in a very long time. My wife said that “we’re a Burger Joint family.” Definitely recommend to anyone! A ton of burger for your buck, and a great taste!

Total disaster. They have terrific food. No doubt. But twice now they have sent the wrong item. Does this look like grilled chicken to you? I don't think their employees can read. Two out of four times I ordered I got the wrong item. No more because I am not ordering here again.

It was get really warm out, so I loved the idea of having the option to dine outside and was grateful for the umbrellas and fans on the patio シ The food was good, I also enjoyed their cookies and cream milkshake.

We decided to try the Burger Joint for lunch. They did not disappoint. We had the Jalapeño Ranch Patty Melt with a side of Onion Rings. It was great. For me personally, I wish I would have asked for lettuce on it. It was a great burger though. We also had the Classic Burger with Sweet Potato Fries. The burgers are huge and the serving size on the fries and onion rings were very generous portions. It was well worth the money. I look forward to going back soon.

Sometimes words cannot express! This is truly a goldmine, if you have a vegan diet and would like to enjoy a burger that will have you licking that wrapper here it is. I so appreciate this place that I have passed up so many times, until now. You simply order up when you step in and the food is delivered to your table. I highly recommend the plant based burger and love the fact that they prepared it with both plant based mayo and cheese if you prefer was a bonus. There is also the option for a bean patty as well. The noise level was tolerable although very busy. However, you may want to bring a jacket or sweater because the AC will be blasting. Nevertheless, my food was great and this definitely is a new stop for me whenever in the area and in need of a delicious burger. So, until the next one, Bye-Bye!

Went on National Burger Day and (naturally) the line was out the door. Sat outside because I brought my dog. So much room, as the patio wraps around the entire building. Water stations available out on patio so that was convenient. Lots of TV and umbrellas. It is a little loud because the patio is so close to very busy streets, but it is what it is. The burgers are absolutely huge and delicious.

Great juicy burgers at this fast-casual establishment. Sort of like BurgerFi but with more variety.

I've been to other Burger Joint locations, so I definitely knew what to expect coming in. It's a chill space that's great for groups and hangouts with friends! Me into the menuuu. Lots of drink options (shakes + boozy shakes, frozens, cocktails, mocktails, beer, soda/juice, and wine!) I decided to try the frozen pink lemonade and it was tasty!!! My server was super helpful at helping me navigate the menu. I ordered the fire burger and subbed it for fried chicken, caramelized onions, and added garlic aioli. I also got sweet potato fries on the side. And yall that meal was SO good! They even have a punch card where you get a free burger after 10 visits. Might take me a while, lol but it's a cool option to have!

I love the Burger Joint, this is the best burger place there is around that isn't fast food. My favorite burger to get is the Smoke Stack. It has everything you ever wanted on a burger. Creamy, cheesy macaroni and cheese, delicious pulled pork, a fried egg, and purple slaw!! It's big but it's really good. I get it every time I go and that's often, I'm surprised the workers don't remember me. Haha!! The Kimchi burger is good, too. The chili cheese burger is so delicious. The cheese is made with real cheese that you can even taste the flavor of cheese. Their fries are fresh, for $3.99, you get a lot of fries, that I couldn't even finish. Both the hand cut and sweet potato are delish. They have vegan options as well, boozy milkshakes, virgin milkshakes, sandwiches, and other types of food, too. The atmosphere is very welcoming, from the time you walk in to the time you finish your food. Everyone is very nice. I typically go alone, with my friend, or with family and everyone ends up loving it! So the next time you're in the area or by the Burger Joint stop by. Trust me, you'll be fond of this place, too! Don't forget to get a punch card, I'm on my second one. :))

Weekday lunch. Big space and lots of tables and TVs around. both inside and outside seating. You order at the counter and they bring your food to the table. 3.5 edging down to 3. BBQ Burger, $11: Best item we had for lunch. It was large and all the ingredents were good. It is just a nicely put together burger and I would 100% recommend. Mexi, $11: This burger in contrast to the BBQ was just not that good. It seemed dry and I needed to add ketchup to it to even finish eating it. I would not recommend. Queso Fries, $6: Not bad, made with a liquid cheese. They are very heavy but solid cheese fries. Bacon Parm Fries, $7: Pass on these. The bacon was good, but the Garlic Aioli made the dish look greasy. Just seemed that it was covered in oil, so much so I had to ask the server if that was the way they were supposed to be. In the end it was just a bit to oily for me. In the end I think there are some good items on the menu and some that you should pass on. If I would not have tried the BBQ burger and only had the Mexi I would have probably rated this place 1 star. But the BBQ was very good and the Cheese fries were solid. I would say give The Burger Joint a try. I think the BBQ burger was worth the cost of admission.

I hadn't been to a burger joint in over a year and WOW I don't remember them being this good but the flavor realllly knocked my socks off. The meat itself is so well seasoned and really shines throughout each bite. I couldn't get over the flavor. Highly recommend this place and I want to try their sister restaurant The Taco Stand next! Service is at the counter and very quick. Sometimes music is a bit loud in here but overall vibes are good!!

GREAT food, great service at this location!! I placed an order to-go online, and it was super easy to walk inside and get my food. Place is listed near the mall and usually very crowded. It has a lot of indoor and outdoor patio seating. I'd like to compliment the place on how clean it is for a burger and beers place. The bacon burger is a must-have!!

I love this location!!! I am so happy that CL is coming up and they are introducing Houston restaurants to the area. I love how they cook the Impossible vegan burger here and how you can customize it to receive the same toppings as the other burgers. My absolute favorite choice of fries is the sweet potatoes. They aren't small and flaccid like most sweet potato fries, they are cut to contain the most potato and lightly seasoned with salt. They are the best and taste even better than the regular ones. The service is exceptional and I love how they give you a punch card so if you are regular, you'll get a prize at the end of the card. The drink choices are solid, but I wish they would offer a vegan option for a shake using some vegan ice cream. That would be the cherry on the top. I pretty much crave Burger Joint 24/7, but since I have self-control and don't want to overindulge, I would limit myself from coming daily to every other weekend. The ambiance is a plus too, you can sit inside the restaurant, or better yet, you can sit outside. Outside, they offer television, but only play sports which sucks if you aren't into sports like myself. I think they should do a mix, sports on some televisions and HGTV or cartoons on another. They still offer curbside pickup which is a plus because sometimes, you just want to order online and get pickup, but don't have the energy to walk inside the restaurant. Locals know that the burgers are delicious, therefore, this restaurant stays packed! The staff are so nice and accommodating. Come check it out, you won't be disappointed!

I must say, I was very impressed by the burger that I ordered (smash burger) and sweet potatoe fries, my wife ordered the lamb burger and she was very pleased with the taste as well! Ambience of the place was fantastic. Only problem I had was I think they forgot about us after waiting over 35 minutes for my order. That was the only downfall I had is waiting almost 40 minutes for two burgers and fries.

Always top-notch and friendly service when I visit this location. The food never disappoints, and the associate is always happy to recommend beer selection when I want to try something new. Although there's always quite a line of customers, it is always quick to order and get our food. Although another burger place opened up across the street, I will never second-guess going to this restaurant.

Great building and set-up for a nice weekend with family, and the workers have a great smile and service....but the food is not good at all. Also, had stomach issues about an hour after eating there. Way too pricey for the quality of the food.

Will definitely be coming here again! The burgers and fries were absolutely delicious!!! I'm hoping to try all kinds of burgers and probably try to mix up some stuff! The only thing I didn't like was that there wasn't enough cheese in my burger but it was still good and yummy! The guy who helped us out knew it was our first time there and he was so helpful in finding what we thought we might like! It is a pretty casual place for lunch or a cute date. Me and my husband loved it so much.

Last month, my family and I visited the Houston area before heading to chase the solar eclipse in San Antonio. What a great place! Burger Joint was right near our hotel. We perused the menu as we arrived and my wife and split a Cheeseburger Bowl. Our teenaged son had an Impossible Burger and a shake. Our order came out in a decent amount of time. The fries were great! The patty in our bowl was very tasty! Our son loved his burger. Next time I'm in the Houston area, we will definitely be back!

My wife and kids decided to stop in on a whim as we really enjoy trying new burger spots. To start, we will not be coming back to The Burger Joint. First, the employee taking our order was very apathetic and to be honest, rude. When asked questions, it seemed as though we were bothering him. Second, the food was mid at best. Nothing spectacular to see hear. My wife's burger had a hair in it at which point she decided to stop eating.

I love the Mahi Mahi Burger...it's always fresh and juicy. The fries are AMAZING!!! I mean I think everything here is pretty amazing. The service is good and the ambiance is clean and family friendly.

One of the cheeseburgers I have ever had!! One of the things I love about this place is that you have the option on how you want your meat cooked!!! I hate a well done hamburger patty, so I get a medium rare and it so yummy!!! And the sweet potato fries are also awesome!! You can't go wrong with this place!!

Driven by this place multiple times but finally had a chance to try them out. My brother had also mentioned this place to me on many occasions before but never had the chance. Burgers were delicious, staff was super friendly even offered to bring our condiments to us! I got the smoke stack and my wife got the mushroom burger with a side of garlic aioli dipping sauce. Burgers were amazing but even better with the dipping sauce. Did I mention they have a bar, didn't get a chance to try any of their craft beers on tap but will come back to try the rest of the menu plus beer! They do have offer outdoor seating which seems like a great area to hangout once the suns down. Come check them out if you're in the area.

good food for a very expensive price and actually the food is decent. i wasnt too sure about it when i pulled in the parking lot. i was a little scared. i had the chicken tenders and fries and the fries were bland no seasoning. its ok cause they have salt and pepper packets avalible. y chickeb tenders were pretty bland too but the texture. the texture. abby cadabby came up to me and offered me 3 wishes. my first wish was for some tony chachures. thank you and goodnight follow @josephfowler5 on instagram for more reviews

New rating alert!!! Went inside with my family last night and ordered classic burger with queso fries. My wife said it was the best burger she ever had. I want to thank Matt and the staff from burger joint it was nothing like the first time. For now on you must go to the establishment to receive the full effect of the food and ambiance. I would highly recommend

Delicious burger in the heart of Baybrook Shopping Center! Clean bathroom,great service,good burgers and shakes,very friendly server and spacious dining area.Must try the blue cheese burger with bacon on a pretzel bun!!!

Opened for Christmas!! Thank You. Great service with Christmas music and a cheerful crew. The burger was delicious! My new favorite spot for sure.

I have been going to The Burger Joint in Pearland for years. I was excited to find out that a new location was opening up in Clear Lake/Webster. I stopped by on a weekday for dinner. You order at the counter and then they bring your food to you. Compared to the Montrose location, this location is larger and has a retractable roof for the patio. I ordered the Mexi burger with fries and a soft drink. Because you can't say no to a burger that has avocado. A couple of things stand out to me about The Burger Joint. One is the creativity of their menu offerings. There's a Korean burger, a burger with mac and cheese in the sandwich, and more. And monthly, they introduce a new burger of the month. They also have shakes to give you that old-school diner feel. Another thing that's a plus is that if you sign up for their email club, they will periodically send you promotions. The Burger Joint isn't my favorite burger in town but it is a very solid burger. They also have a good deal of TVs so it makes for a good spot to watch some sports.

The Burger Joint is a cute, casual establishment with mixed industrial/diner vibes. The red accents kind of remind of In-n-Out except with the plastic tables replaced by metal, giving a more "warehouse" feel. They offer a menu of burgers with plenty of flavors that deviate from the standard options, including ones with tzatziki sauce, kimchi, mac&cheese, etc. I went for a good ol' regular one since it was my first time, but some of the options definitely sparked my curiosity. Overall was yum but also pretty standard tasting. Probably my favorite thing from the meal was actually the Vietnamese coffee shake, which neither looks or tastes much like Vietnamese coffee but somehow like a very good vanilla with some extra nuttiness?? Would recommend! Would be great to go back with a group of friends for a laid-back meal!

***This is really a 2.5 Star review*** As much as I wanted to add this place to my favorite burger haunts, The Burger Joint fell short. The atmosphere here is legit ... lots of natural lighting and an airy feel. Though there was a growing crowd on our visit, it didn't seem too loud. Also, the place was very clean, including the restrooms. Service here was a mixed bag. The young lady who delivered our food to the table was extremely polite and welcoming. The chubby bearded dude who took our order ... not so much. When my wife ordered a child's meal, he asked "Do you have children?" She responded that she was ordering for herself and couldn't eat an entire burger. "They're the same size," he responded in an unmistakably condescending tone. Still, he accepted her order and then took mine (incorrectly, I might add). I also noticed that he offered the patrons before us a punch card. Not so for us. The food here is OK. Nothing special. The folks cooking on the line did a fine job with my 'medium' burger order, and I'll additionally point out that everything came out hot and fresh. My burger was extremely greasy, to the point that it wilted the hell out of the leaf lettuce. Also, it had aioli (fancy name for mayo) on it, when I specifically ordered mustard. On a positive note, this place has numerous beers on tap, including quite a few local brews. Admittedly, the guy at the counter left a sour taste in my mouth to begin with, and I likely would have enjoyed my greasy burger with mayo a lot more had my first impression been positive. (I think most people, myself included, can offer a lot more grace when the person taking our order is polite.) Unfortunately, that was not the case, and we do not plan a return visit.

Fries are frozen so they are just alright. Patty melt was just ok as well. The fried chicken was good on the salad and the staff was nice. Just an OK meal for us.

My husband and I were passing by and decided a burger sounds good. We have never been here before. Walking in there is a deck with outdoor seating. Inside you go to the counter and we were greeted with a warm smile. We ordered our burgers, they asked how we wanted them cooked. Grabbed out drink cups , then found a table and waited for our order. I noticed they also have a full bar. The atmosphere is very casual, a good place to watch sports. My husband really enjoyed his burger it was huge and cooked just the way he wanted. The fries were fresh and delicious. They also have a spicy ketchup as well next to the drink station. I liked my burger but I couldn't finish it lol maybe next time I will see if they have a kids burger. The place is also dog friendly. I bought some puppy treats from them that our dog loves. We will be back , hopefully with our pup in tow

Burgers are always consistent the way is done taste good I recommend it service is good too

Everything, food, wait time, friendly staff, prices reasonable. The food is well prepared.///://////////

Why 5 stars? Because I don't think they could have maximized a former Burger King location anymore than this. --- --- --- My brother and my mom separately told me that I needed to check this place out when I was in town visiting them. We were at the mall and wanted to grab lunch afterward, so we put on the GPS to see that it was practically in the Baybrook parking lot. When we arrived, I could not believe it had replaced the old Burger King. I had eaten there approximately 200 times as a teenager when I worked across the street at Petsmart. For the record, they didn't just clear out the Burger King building -- the demo'd it and started over. The whole thing is open air (at least, in December) with a huge patio and TVs everywhere. On this particular Sunday, they had multiple games on via NFL Sunday Ticket. As for the food, I ordered the BBQ burger and loved every bite of it. It was honestly one of the better burgers I've had this year. And we ordered queso fries, which were a little bit of a mixed bag. We didn't love the fries themselves, but the queso was perfect. Perfect enough to cover up the lackluster fries. And my salted caramel shake was solid. I'd probably order a different flavor next time, but it was enjoyable. 5-stars because the BBQ burger was worth 7-stars alone.

Probably one of the top 5 burgers in have ever had. Great service to order and out the door. You want a cool place to chill, eat and enjoy!! Try this!

Second and last visit for me here. On the first visit I ordered the Veggie burger. It was a bit spicy but I thought maybe it had spicy ketchup on it. On the second visit I asked specifically is the burger just mushrooms and beans? He said yes. I said "so no peppers, jalapeños etc" I was told no. I ordered it with no aioli . Burger came with aioli so I sent it back. The replacement came out quickly and fell apart before I could pick it up. I also noticed it had some sort of pepper in it. So much for just mushrooms and beans. We also ordered regular fries and sweet potato fries. Sweet potatoes fries were ok but the regular fries seemed like the bottom of the basket. Small, flavorless, pieces. My daughter liked her fried chicken and my husband liked the mahi-mahi so it's just their veggie burger that needs some work.

Pretty delicious burgers so far. My first visit was great. Juicy, big burgers and tasty sides. I had the kimchi burger. It was very tasty but lacked a big punch of flavor that I was expecting from all the flavors involved. Overall, I was still very satisfied.

Consistently one of my favorite places for good, fresh food and fun, casual atmosphere that I always trust to be clean and with relatively quick, friendly service.

We had been wanting to try this place out. It's close to home and we both felt like a burger. I ordered the lamb burger which I liked a lot. It was fresh and had a good flavor, maybe could've use a bit more seasoning on the patty but I enjoyed it. My boyfriend wasn't too thrilled about his and his kinda looked like a burger from jack in the box, it wasn't very appealing. We also ordered onion rings and neither one of us cared for them. They definitely tasted frozen. Service was good, we were greeted pretty quickly and friendly. When our food was dropped off they even went back to get us some spicy ketchup. Being our first time there I didn't realize it was a self service until after she brought it back but she offered and I thought that was an excellent example of great customer service. My boyfriend got a at Arnold's root beer on tap and I got a rice crispy milkshake which was really good. It's super cute decor, inside and out, plenty of TVs on to watch the game. I would go back and try something else but I won't be going back with my boyfriend. He wasn't impressed.

Second time here to eat. First time was a few years back and not impressed with the food or service. This time nothing has changed. I did try a salad instead to see if that would make me want to come back. But no, my mind is made up at this point. For a $10 salad it is basically a hamburger on a bed of lettuce without the bread. They took a slice of cheese and cut it in thick strips and threw on the salad. I'm use to having the cheese grated and prefer not to have big chunks of cheese. The avocado dressing had no flavor. Probably the most disappointing part was the server that delivered the salad when I asked about it he just literally laughed at me. Never offered to do anything ie bring a grated cheese etc. I'm pretty taken back at employees these days. When you pay $10 for a lunch salad it should be $10 quality and the staff should be professional and at least make an offer to do something or offer to bring management to the table. In this case nothing happened.

I always drive pass this place so I decided to give it a try. I did a take out order. The place wasn't too packed it was easy to order. The staff was friendly, the place was open like a hooters kinda of vibe very open flow to it. The food was delicious you get a nice amount of fries which is my absolute favorite. The burger was amazing I got the smash daddy it was so good. It was cooked perfectly and the seasoning was good very flavorful. I will definitely be back to try some more.

Quick and friendly service!!! Awesome burger and fries!! Love the variety of dipping sauces!! Ambience is lively!

I enjoyed this place yesterday. I did a call in order. I was a little unhappy that my root beer shake was not available but anyway I went with vanilla did not disappoint. I ordered two bacon burgers they were custom. They had no problem putting on or taken off what I wanted the fries were a little cold for my liking but then again it was a takeout order, the place was clean and they gave me my military discount. It was lunchtime. It was crowded, which was a great sign to me that the food was going to be remarkable

I am a non meat eater but I do consume fish. Mani sandwich is delicious. Veggie burger is the best. Happy they have options for people that don't eat meat.

I thought the place was too pricey until we received our food kids burger was excellent and a generous size.classic burger generous size and one that the best burgers I have ever had. Fries and sweet potato fries generous and excellent. Overall well worth the price.

It is a little pricey but it's worth it. Literally never disappointed with anything from here. The employees are so nice and respectful. I can talk about the food all day. The classic burger is chef's kiss. The avocado burger is amazing. The mac and cheese- don't get me started- it's so magical. The french fries and onion rings- amazing. If I could- I would eat here all day, everyday.

I really like it here. I enjoy a burger place that asks you how you would like it prepared, I prefer a medium well/medium rare burger so that's a plus for me. I got full just off the burger, didn't even finish my fries. They have a full bar at the Webster location, some of them do not so if you have a preference on drinks I'd call and ask first. But this location was perfect and not too crowded.

It was my first time eating at the Burger Joint - needless to say, it hit the spot. I ordered the Fire burger, the bacon parm fries, and the churro shake. All of it was simply great! The fire burger was perfectly spicy and the shake was the perfect relief from the spicy bite. The fries though. Those were simply stand alone good. The portion was enough for two people and hit the spot. Great food, great place. The ambiance was amazing! Will be back for the vibes.

Ah, where have they not opened a burger joint recently? This one is located in the old BK location, I believe. I do like it for its fresh never frozen burgers, and most importantly st Arnold's root beer on draft. On a recent visit, I had just had a burger the night before, so I opted for the fried chicken sandwich. Its a nice sized sandwich that tastes eerily similar to how whataburger's chicken sandwiches used to taste. One of the drink specials of the day was a jungle bird. The sign indicates it uses Jamaican rum. Which it usually does. But not always. I've made it with virgin islands rum b4. I asked which Jamaican rum they use, since I didn't see any from Jamaica at the bar. They indicated any rum, but usually cruzan white rum or sailor Jerry's spiced rum, neither of which are Jamaican. Hmm...maybe they better ensure they actually use rum from jamaica, before advertising they do. Otherwise, had a decent experience and would return if I was in the area craving a burger. Still pales in comparison to one of my favorite burgers in Kemah, but it will do.

This was our first but NOT our last visit to Burger Nation. From the moment Jen greeted us and helped me and my friend decide on a burger everything went well!. We went in craving a teriyaki burger, but discovered they weren't offered there. But not to worry, Jen "we have a delicious Hawaiian burger (with pineapple and the usual burger veggies) with either a spicy habanero sauce or BBQ sauce. Jen was extremely helpful and with her help we ordered BBQ Hawaiian burgers. They were scrumptious and we were more than satisfied because it was very close to what our tastebuds were craving. We'll be back to try some of their other burgers. Try Burger Nation, you'll be pleased as punch, especially if you're a burger lover like me!

Yummy! Enjoyed the fiesta salad. Fun atmosphere. They do not need 9 curbside parking places. They need to free up some. Parking is at a premium

We ordered a kimchi burger, impossible burger with a gluten free bun. The food was cold, and the gluten free bread (awesome they offer this option) was terrible, fell apart (even with very little condiments) dry and stale tasting. The impossible patty didn't quite taste like impossible "meat", I think it's due to their seasonings. The hand cut fries were reasonably priced, enough for 2 people and tasted awesome. Service was fast and friendly, also menu offerings are reasonably priced. The Houston location was a little better quality, maybe it was just the day we visited on at this location that was a little subpar.

This place just opened up next to Baybrook Mall and I finally got around to try It out. The outdoor patio is very trending and spacious. The staff is friendly and helpful. I ordered the fire burger with hand-cut fries, the classic dog, and the peanut butter shake. Overall the food was average. I do wish the hamburger buns were toasted and that the fire burger was a lot more spicer. The classic dog tasted like your average ballpark frank with chili, onions, and cheese. The peanut butter shake had pieces of peanuts. So if you like your shake with a little texture then the peanut shake is for you. They do offer rewards points if you sign up using your phone number. Would I return to this place? Probably not I think hopdoddy is better.