The Burman Hotel

⭐⭐⭐⭐⭐ An exceptional hotel – one of the best I’ve experienced in over 30 years of travel This was my second stay at the Burman Hotel, and it confirmed what I already felt after my first visit: this is genuinely one of the best hotels I’ve stayed in. The location is outstanding — perfectly positioned in the heart of Tallinn’s Old Town, yet calm, refined, and effortlessly elegant. Everything you want to experience in the city is within walking distance, while the hotel itself feels like a sanctuary. What truly sets The Burman Hotel apart, however, is the service and hospitality. The team delivers a level of attentiveness, warmth, and professionalism that is increasingly rare. Every interaction feels personal, thoughtful, and genuinely caring — not scripted or transactional. You feel recognised, welcomed, and looked after from the moment you arrive. The hotel strikes a rare balance between luxury and comfort. The design is tasteful and refined, the rooms are beautifully finished, and every detail feels intentional. Nothing is overdone — just done exceptionally well. I’ve been travelling internationally for over 30 years, staying in many high-end hotels globally.. Very few leave a lasting impression. The Burman Hotel does — and does so effortlessly. This is not just a place to stay; it’s a place you genuinely look forward to returning to. I certainly will. Highly recommended.

Luxurious room and bed, attentive staff, highest quality accoutrements from linens to spirits to toiletries to breakfast menu to cocktail menu etc etc. |The staff were amazing - warm, friendly and engaging but never pushy. Exceptionally clean hotel, decorated beautifully for the holidays - our only regret was that we visited when the adjoining Casio and speakeasy bars were closed - however, we now have an excellent reason for returning again which we have already pencilled into our plans in ‘26 (we actually had no intention of visiting Tallinn again after this trip, but have added it back to our list primarily because of our experience at this hotel and how looked after and comfortable we felt here). |The room had a beautiful seating area, and a cushioned window seat overlooking the beautiful cobblestoned Tallinn streets, a gorgeous church spire in the background and adjustable heat and lights to your preference. The beds are all non-feathered and handmade and extremely comfortable. |We arranged a taxi from the hotel that was perfect for 4 of us and our bags. Water was waiting for us in the taxi. And on our departure day we had to leave by 5:30am and the hotel had pre-packaged a fresh breakfast for us Overall an absolutely flawless stay. Friendly, engaged and professional staff, beautiful surroundings, amazing breakfast. We have been lucky enough to stay at some amazing places on our travels over the years, and the Burman and its staff deserve to be mentioned along with the best of them. We had a 2-day pop in and out stay, and then moved on to Budapest and Vienna, staying at the Kempinski in Budapest and Hilton Plaza in Vienna, as part of our Christmas market trip. We will visit Prague to finish everything off but the Burman is by far the best hotel of the trip to-date.

We stay in a lot of 5 star hotels but the Burman is in a league of its own. The impeccable facilities and luxury cosmetics and appliances surpassed all expectations and the charming, empowered and super hard working staff made our stay in Tallin truly memorable. A truly luxury boutique hotel in a perfect location. A special mention for all the wonderful front desk staff and especially Tiago who went above and beyond to make our stay a delight.

Stopped by the hotel bar for cocktail after dinner at a nearby restaurant and the experience was nothing short of exceptional. The venue itself is stunningly beautiful but it was the bartender that made the experience outstanding. He was friendly, highly professional and clearly highly trained after just 7 years in the job. Nothing was too much trouble and both my old fashioned and my husband's Moscow mule were excellent. I would highly recommend the bar and we will definitely be staying at this hotel next time we are in Tallinn. He is a credit to the profession and the hotel, they are lucky to have him. My only criticism is that the cocktail list could be a little longer.

The Burman was perfection. Amazing breakfast. 24/7 room service. Great spa. Fantastic massage. Beautiful decor, great layout, clean, quiet, updated technology. Every detail was thought of, even a sewing kit which came in handy. Staff was polite and helpful. The location was perfect too. Will stay again.

The design of the hotel is exquisite. Every corner feels curated, from the lobby’s understated elegance to the rooms that balance comfort and sophistication. Thoughtful touches—handcrafted furniture, locally inspired artwork, and indulgent amenities—make the space feel less like a hotel and more like a private retreat. In a world of chain hotels, this boutique gem stands as a reminder of what travel should feel like—unique, personal, and memorable. It’s the kind of place you don’t just recommend; you urge people to experience for themselves. Well done to the team for exceptional service too 👏🏻

My husband and I just returned home from 3 months of travel in Europe. We visited 15 countries and stayed in about 20 hotels. The Burman Hotel had the most knowledgeable and friendliest staff making it the best, most comfortable hotel. The decor in the hotel is creative and welcoming. Thank you all!

I had the good fortune to discover this hotel through American Express Travel, and stayed for eight nights in early September. I've been traveling a lot this year, as a form of respite care, because my elderly Father has dementia and moved in with us last year. I had to resign from my job to help him. To escape occasionally, I've traveled overseas and stayed at various high-priced hotels in Stockholm, Kraków, Copenhagen, and Hawaii, where even the Four Seasons felt impersonal and overcrowded. The Burman was my favorite experience yet, because it is genuinely a small luxury hotel, where everyone knows you by name. From my initial correspondence with Roman from reception to my unexpected arrival in a taxi, because someone else had taken my reserved car, everyone at The Burman was warm, welcoming, and engaging. Marje and Andres, who served breakfast at Écrin, were so nice and friendly, and made my mornings extra special by remembering my preferences and being genuinely good-natured. They have definitely hired the right people to work there and represent The Burman brand. I had so many other great experiences as a guest at The Burman. Even though I was often the only person in the Écrin bar for happy hour, I never felt unwelcome. I was surprised when people would smile at me in passing, because after living in Sweden for two years in my early-twenties, I guess I don't expect warm smiles in Baltic countries. I had a great massage at the spa one day and spent my last full day relaxing in the Japanese bath and enjoying a bubble bath. The spa was quiet and peaceful, and offered the perfect escape before a long and tiresome journey home. The hotel is fantastic on its own, offering spacious and thoughtful rooms and decor, but the food and beverages available at their various in-house establishments are also equally incredible. At Écrin, I ordered the tasting menu one night and the afternoon tea over the weekend. Apart from Rebecca, I don't remember a lot of names, but everyone at Écrin was also very nice. I even got a tour of the kitchen! I dined at Shang Shi as well, and had always meant to go back, but I didn't make it a second time. On another occasion, I enjoyed a 16-course selection at Koyo Omakase, where I had the opportunity to chat with Chef Kazuto Hokari, who was very kind and hospitable to me. I have asked my husband to take me back to Tallinn, and specifically, The Burman, as a combined birthday and Christmas gift. I'd love to see the old town decorated for the holidays, and this hotel is in a prime location for that. Thank you to everyone who made my vacation memorable. We look forward to seeing you again one day soon.