The Bush Temple - River North

I have lived in the Bush Temple tower for the past six months and have had nothing but a pleasant experience here. While the previous property manager, Val, will be sorely missed, the other staff are friendly, helpful, and happy to assist with any questions or issues. I had a minor issue upon moving in that was resolved within 24 hours of putting a maintenance request in (very impressive!). The apartment itself is lovely with modern finishings, great amenities, and beautiful natural lighting. The apartment's gym offers a variety of equipment and the pool/rooftop lounge are great additions in the warmer months to host friends. Unfortunately I have been unable to attend the community events due to my work schedule, but the management team offers various book clubs/cocktail hours/exercise classes free of charge to residents. Overall, I have had a great experience living at the Bush Temple and would highly recommend this building to anyone looking for a high-quality apartment with expansive amenities in the central River North neighborhood.

This used to be such an amazing building, but the new staff is so disappointing. The property manager is completely absent— it’s been like six months, and no one has even seen her, let alone met her. She seems to do nothing but collect a paycheck and let issues pile up. The front desk staff are also rarely at their post. As a result, packages accumulate at reception and deliveries are missed because staff members aren’t available to sign for them. There used to be a warm and friendly vibe here, but the new employees avoid residents and don’t smile or greet when they see you. When you make a request or ask a question, they act as if you're bothering them, and usually, they don’t know the answer anyway. On top of all that, the elevators and gym equipment are constantly breaking down and go for months without being repaired. This place no longer feels like a luxury building worth the high cost, and, worse, it no longer feels like home.

I’ve been a resident at Bush Temple for a year now and I’m sharing my perspective on the recent changes. While the company recently restructured their staffing, it’s clear the new onsite team is doing their absolute best to stay on top of all tasks during this transition. I personally appreciate the new team as there was a noticeable sense of favoritism toward certain residents, and the new leadership has brought a much-needed sense of fairness and professionalism to the building. Having lived in various communities, I can say that package rooms are typically in disarray this time of year everywhere due to the massive increase in orders we residents make from Amazon Prime Days through the holiday. It’s a seasonal challenge, not a management failure. Tony in maintenance is fantastic and I’m grateful for a team that treats everyone equally and works hard to keep this beautiful building running.

I've lived here for the past two years, and the support staff here feel like family to me! All the front desk gals, Shenita, Kona, and Beena, as cleaning crew, Patricia and Claudia. I always feel comfortable approaching the front desk staff if I need help with something, but they all are just super personable people as well. If I've had a bad day, all I need to do is chat with one of them for a few minutes, and I automatically feel better :). The cleaning staff, Patricia and Claudia, are so hard-working, and truly do an amazing job keeping up with the cleanliness of the *whole* building. I've been so happy to call this place *home*! (Photos pre-construction of Bush Temple rooftop side)

Good location. The front desk personnel are nice when they are actually there. The problem is they aren't there alot and packages pile up and not sorted not secure. New management has failed to keep the amenities that are promised on the web site going. There is gym equipment been broken for months. I don't even know what the property manager looks like because he or she is never around. Hope they fix things but couldn't recommend this place to a friend in its current state.

Living at The Bush Temple has been absolutely perfect over the past year. All the great reviews you read are completely true — the building is clean, quiet, and beautifully maintained. Val has been incredibly friendly and helpful, always adding a warm, personal touch to the experience. I highly recommend it to anyone looking for a comfortable, well-run place to live in the city.

Sinking Ship Up until summer 2025, this was a 5-star operation. No longer. New management has let this place slide down hill. They no longer have a working phone line. Mail’s piled up at the front desk of it makes it to the Package room. The package room is a absolute mess, making it hard to find anything. Front desk is totally unstaffed. 80% or the time no one is working at the front desk.

I’ve loved living at the Bush Temple! The front desk staff are knowledgeable, friendly, and incredibly helpful. Move in was a breeze and I’ve loved using the amenities. Tony always ensured maintenance requests were taken care of in a timely and professional manner. I highly recommend!

Loved living at The Bush Temple for the past 3 years. The Property manager, Val, is so dedicated to creating community and a quality experience for the residents. She goes above and beyond her duties to solve issues. Whether it's mopping a leak or handling a lock out at 2am, no job is too big or small. I am thankful to experience this level of care and kindness from management at the top. I am also abundantly grateful for the front desk staff that works tirelessly to organize the plethora of packages that come in everyday. No matter the hour, someone professional and kind is staffed and watching over the buildings most important asset --it's residents safety. THANK YOU! Finally, maintenance is phenomenal. You can count on your issues being handle in the timeliest of manners which has been a miracle for us at times.

This is an amazing place to live. Besides the ideal location, hands down the best part is the incredible staff. Manager Valerie (Val) is a consummate professional that lives in the building herself and runs the place with caring passion, dedication, and extreme professionalism. I've never felt so welcome and cared for. The building has a young vibe, mostly young professionals in their 20's. My wife and I are in our 50's but never felt out of place. We're living overseas currently but we'll be back, as this is our go-to place in Chicago to live.

Residing at Bush Temple has been a most enjoyable experience. Val in particular was a reason our experience was phenomenal. She upholds a warm and welcoming residence, and exceeds expectations to ensure we had a pleasant stay. There were multiple organized community events, promoting an exciting sense of belonging. The building is well designed and has a historic feel to it The roof top pool has a great view of the sky line and the gym has a raw underground boxer atmosphere which made for great workouts.

Move in was flawless. It's been a wonderful place to live and the staff is quite fantastic. I especially love the amenities and cleanliness of the building. Only flaw thus far is that there is a large waitlist for parking spaces.

Just visited and this place is beautiful! The lobby and common areas were beautifully designed, great looking and clean... interior design is important to me so I appreciated the mix of old and new. The aroma of the attached bakery/coffee shop was so great in the entry and with a convenient store attached to get fresh and healthy foods and snacks was wonderful! All the employees were so helpful and welcoming. New management has taken over and it's a complete turn around from before.... everything is taken care of immediately and you can tell. The staff is happy and work together well. If you have a need, they will help you. The views are spectacular too! Love the design of the apartments.... I would definitely put this as a top place to live in Chicago- great location- near shopping, great restaurants, Whole Foods and LifeTime. LOVE THIS PLACE!!

I've been living here since July and I love it so much! Kelly my leasing agent was super helpful. Definitely would recommend her to anyone looking to rent at bush temple! Thank you so much Kelly!!

I would not recommend living here for quite a few reasons. The management is not the best and takes forever to address concerns or respond to emails. The maintenance crew will say that they take care of work orders that you put in, but they actually don't. The cleaning staff is always rude and does not clean either. They can be found hiding in the heated garage, out on smoke breaks, or up in the community floor on their phones. Lastly, the units themselves have many problems. The AC/heating units are controlled by the weather, meaning depending on the temperature only hot or cold air will blow out and they don't work half the time. The showers are always broken and if you even just slightly touch the shower head to adjust it, they break. The walls are paper thin, so you can hear your neighbor talking and understand exactly what they're saying. Lastly, the doors are super thin and have a huge gap under them, so you can hear when any person opens their door and walks in the hallway. Overall, don't move here. For how much rent is, you can pay the same price in a much better building.

Zero response to an online inquiry and a voicemail inquiry about renting here. Not a good prognostication of how this place must be managed omce you actually live here.