The Camby, Autograph Collection

Hotel · Biltmore Villas

The Camby, Autograph Collection

Hotel · Biltmore Villas

3

2401 E Camelback Rd, Phoenix, AZ 85016

Photos

The Camby, Autograph Collection by null
The Camby, Autograph Collection by Courtesy Camby Hotel, Autograph Collection
The Camby, Autograph Collection by Photo courtesy of Camby Hotel
The Camby, Autograph Collection by Courtesy Camby Hotel, Autograph Collection
The Camby, Autograph Collection by Courtesy Camby Hotel, Autograph Collection
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null

Highlights

The Camby is a chic Phoenix spot blending sleek Southwest style, mountain views, a rooftop pool, spa, buzzing bars, and stellar service.  

Featured in Eater
Featured in Conde Nast Traveler

2401 E Camelback Rd, Phoenix, AZ 85016 Get directions

marriott.com
@marriottbonvoy

$$

Information

Static Map

2401 E Camelback Rd, Phoenix, AZ 85016 Get directions

+1 602 468 0700
marriott.com
@marriottbonvoy

$$

Features

wifi

Last updated

Aug 1, 2025

Powered By

You might also like

Terms of Use • Privacy Policy • Cookie Policy
 © 2025 Postcard Technologies, Inc.
@eater

The Best Places for Afternoon Tea in and Around Phoenix

"High tea gets a boozy twist at Tipsy Tea at the Bees Knees inside the Camby, where cocktails are served in vintage teapots alongside playful small plates (think curried chicken lollipops and BLT deviled eggs) and equally irreverent desserts. It’s not the traditional English affair, but who’s complaining when teapots are filled with spiked Earl Grey punch? Held on select dates for $75 per person, this lively, Instagram-worthy take on high tea is more about fun than a full meal — so plan accordingly." - Mcconnell Quinn

https://phoenix.eater.com/maps/best-afternoon-high-tea-phoenix-arizona
View Postcard for The Camby, Autograph Collection
@cntraveler

Camby Hotel, Autograph Collection

"Conveniently located in the upscale Biltmore neighborhood, a hub of boutiques and restaurants next to the Camelback Mountain, The Camby is one of the best ways to experience Phoenix. Opened in a former Ritz-Carlton in late 2015, the property—designed by New York-based firm Stonehill & Taylor—is a visual treat from top to bottom. The neon-signed entrance gives way to the lobby, with a sweeping chandelier that highlight’s the building’s original coffered ceilings; Southwestern textiles hint at the design theme that continues throughout the hotel. The 277 regionally-inspired rooms include touches like four-poster beds, copper accents, and black-and-white movie posters on the walls. The Cambry’s social spaces are equally well appointed, from the green walls of the outdoor dining area to the citrus-colored towels tucked around the rooftop pool."

https://www.cntraveler.com/hotels/phoenix/the-camby-hotel
View Postcard for The Camby, Autograph Collection
@afar

"Why we love it: A stylish Phoenix property that blends elegance, whimsy, and tasteful salutes to the Southwest Highlights: - Several north-facing rooms with stunning views of Camelback Mountain - Whimsical design inspired by Arizona - A rooftop bar that hosts regular movie nights The Review: When the Camby Hotel took over the old Ritz-Carlton property in Phoenix’s upscale Biltmore neighborhood in 2016, New York–based design firm Stonehill Taylor introduced a new aesthetic of “refined revelry,” mixing the hallmarks of luxury with contemporary touches. The team drew heavily from Arizona’s five “C’s”—cotton, cattle, citrus, climate, and copper—and design touches now include reflective copper ceilings above the beds, wall sconces in the shape of cattle skulls, and a camel-shaped topiary (inspired by nearby Camelback Mountain) in front of the hotel. Bold and chic, the 277 guest rooms also feature dark blue entryways, deconstructed four-poster beds, and pops of pink, brown, and orange like the desert outside. In the hotel’s restaurant, Artizen, teal walls and ceilings complement copper accents and candles at every turn. Here, guests pair craft cocktails and local beers with contemporary Americana fare, like corn bread with smoked pistachio butter, fermented Fresno chicken wings, and crispy Scottish salmon with dill crème fraîche. Also on site is the Bees Knees, serving expertly made cocktails and bar bites during Spin Session Sundays. On the rooftop, the Camby even hosts screenings of award-winning movies every Wednesday night."

The Best Hotels in Arizona
View Postcard for The Camby, Autograph Collection

Cristina Lagarde

Google
As a loyal Marriott Bonvoy customer, I was lucky enough to get an upgrade to a suite at this hotel. I stayed here overnight and I was astounded the moment I stepped into this hotel! It was a completely different feeling from the last time I stayed here 2 years ago. The lobby looked elegant and smelled heavenly! Jessica, at the front desk, was amazing! Very helpful and accommodating, although I can’t stay the same thing about the hotel staff from 2 years ago! The room I stayed in was completely remodeled; bathroom was spacious, fully stocked with toilet amenities, and so clean! The next morning, I ordered room service and the food was excellent! I had such a terrible experience from the last time I stayed here that I didn’t think I will actually enjoy it this time around. I will definitely be coming back!

Matthew Shafer

Google
I have never been treated so good at a hotel. Tony checked us in and treated us like family. He really made us feel special and the hotel was immaculate. He asked us if we were celebrating anything which we were, my girlfriend's college degree and birthday. He gave us some drink coupons and upgraded our room. The room was amazing and the bar staff were excellent. I have been traveling for 35 years and this experience was one of the best.

Raelin Morris

Google
From someone who has worked in hospitality her whole life, this was hands down one of the best experiences I’ve ever had. Shoutout to the manager, Amy Beth, for making me feel so special, so welcome, and so blown away. This was my last stop on my 30th birthday trip and everyone truly made it so beautiful. I could not recommend this hotel enough. From complimentary champagne at 5pm, to kind, attentive, employees, this is the most unique space!! Thank you thank you thank you!!

Roi5

Google
The Camby has earned all of its five-star reviews. The Camby has "the whole package:" a good location, pleasant atmosphere, recent renovation, and exceptional staff. To me, the Camby seems like a perfect choice for a meeting, visiting friends or relatives, or a "jumping off point" for visiting Arizona. ||Alysson, the front desk manager provided almost instantaneous help when I reached out to her before my visit, and she greeted me with warmth upon my arrival. Indeed, all the other staff (valet, Cartel coffee, and front desk) were all kind and welcoming. ||The room itself was ideal: understated, clean, and fantastically quiet. Every bit of the room was in good condition and spotless.||It was very much a European style room (tasteful and understated) but "American" in terms of its size. ||The location is perfect, as it is close to both downtown, Scottsdale, and a quick trip to the airport. ||The Camby is not "glitzy;" it's modern and tasteful. And that's everything I could want.||The only downsides I found were petty and easy to fix. There was bizarre, blaring music in the lifts and lbby. It seemed like a mismatch for such a classy property. The lifts also had strange, bright, flashy ads that seemed in remarkable contrast to the rest of the property. Also, the clocks in the lift were an hour off (that will give you a slight heart attack if you have a meeting or a flight to catch.)||I cannot wait to come back. It was an unquestionably pleasant stay.

Benito aragon

Google
You can get way more for your money elsewhere. The Westin Downtown Phoenix is by far more luxurious than this. I would not rate this a 5 star hotel. They lobby is nice. The guy at the front desk was nice. The food was decent, if you don't mind a 45 min wait. They didn't cook my food to my order and then told me they did, like the order was wrong, not the way they cooked it. The room was 3 stars at best. The water station filter lights were on and needed to be changed. The toilet paper was the cheapest toilet paper I have ever used at a hotel. The shower doors were broke. The light in the bathroom did not work. The phone charger outlets were a hit and miss. The room was clean but not immaculate. The vents were disgusting. The bed was uncomfortable, and the pillows were even worse. They told me there were bathtubs in the rooms. However, there were not. I was extremely disappointed and unsatisfied. They would have to do something special to make up for such a disappointment, to get me to come back again.

AnthonyPit

Google
Slightly out of the way and really more of a business event style hotel, however we enjoyed our stay. Staff were very pleasant and we had a friendly welcome. A room on the top floor was very welcome. Valet parking was expensive at 40$ a day, but was efficient. Nancy at breakfast was a credit to the hotel and gave us some great tips. We always had great service from her. Lots of good restaurants over the road in the shopping centre. All in all a good stay.

Lisa Coghlan

Google
Excellent Breakfast, slow WiFi. I stayed at the Camby in April’25 and the WiFi was an issue, but breakfast was the highlight of my stay! Every day, no matter what I ordered, it was perfect. It was so good I asked who was in the kitchen: under the direction of chef Ian Anderson, both Jose Martinez and Alvaro are cooking up some great eggs, potatoes, pancakes, etc. The service provided by Shayla also couldn't have been more attentive. I looked forward to breakfast every day!!!!

Meka Allen

Google
I had such a great experience and would highly recommend a stay at The Camby. From the valet to the front desk, the welcome was very warm and inviting. The food was incredible, and the customer service matched.
google avatar

Adrienne H.

Yelp
I stayed here about 4 days. When first arrived I was greeted by valet for bags. The lobby area is beautiful. The people here are so nice. Our bags were brought up quickly. The room was nice with modern decor. The bathroom door was a little jammed. I love that there is a table and a desk. We were given water which were refilliable. There were also water dispensers in the hall which was convenient. The housekeepers did really good they even rolled up my flat irons for me. The gym was so nice and it seemed to be either 24 hours or open late. Stopped at the pool which was nice and very spacious. I was sad I didnt get to utilize the amenities. When we would leave and arrive valet would greet us. Didn't make it to the bar but it looked stunning. I'd definitely stay here again.
google avatar

Kim C.

Yelp
I love the Autograph hotels but this was my least favorite. The front desk attendants were great. For an expensive hotel, it is just ok. I went for a conference and the conference was great. The room was ok. No waters in the room. I think another blanket in the closet would be nice. I ordered a burger and it was still "Mooing " at me. We had a steak at the conference and that was Mooing at me too. Get DoorDash the mall across the street. Marriott can do better.
google avatar

Lynn B.

Yelp
Great location! Beautiful hotel. Room service was subpar -- limited offerings. I couldn't even order a soft drink or cup of tea. Waiter said the online ordering service hadn't been working properly for three weeks. I wish they would've told me that at check-in.
google avatar

Jon H.

Yelp
Lets say you "wanna get away"...staycay locally. Enter The Camby Autograph Collection Hotel! Sometimes wish I WAS from Mars (as my Venus friends always tell me) to make frequent trips rational if only in my head. Had dinner across the street (Capital Grille) and knew it was going to be a night to remember. However the vino proved otherwise having no memory whatsoever of the evening (as expected/suspected). Hence the reason for the Marvelous Camby Hotel Staycation! I must admit it was a great decision on many levels! As a Marriott Ambassador level (see Miss Joyce, you're not the only ambassador) was treated magnificently with a suite upgrade. Photos don't do it justice but please look anyway as it will entice you to spend a night, if not several, at this well groomed beautiful place. Room was perfectly laid out with upscale amenities and appointments. Views were breathtaking of the Arizona desert as well. Enjoyed every moment! No regrets here as the location is perfect and the staff were completely amazing! *terrific valet parking service *great restaurant with bar downstairs *across the street from Biltmore shopping *centrally located As always, thank you for reading! Enjoy life while staying safe!
google avatar

Dee W.

Yelp
This hotel is gorgeous if you stay here you won't be disappointed. You are very close to the airport, only a 15 minute drive. Nice restaurant Artizen onsite & the food was very good . The pool area is amazing. The entire place nice gave high end and very chic. The room was clean and the bed was comfortable overall satisfied. I was recommended staying here in the Biltmore area I loved it !!
google avatar

Lynda T.

Yelp
This is our favorite hotel in Phoenix. As a former Ritz Carlton, it has gorgeous "bones" and it was recently remodeled to make it even more luxurious. The king hotel rooms are a good size, with a view of the pool and nice condos on the back side, or Biltmore Fashion Park and Camelback Mountain on the front. The bathroom shower has a rain showerhead and French drain, with nice shampoo, conditioner and body wash; and the bathroom has a lighted makeup mirror. There's a Keurig with coffee and tea selections; a small refrigerator; and two full length mirrors. The bed is very comfortable with nice linens. The room also comes with bathrobes. One of the new features which I love is the reusable water bottle with filtered water stations on each floor for water refills! Such a smart, eco-friendly idea! The hotel is near an underpass where you can walk over to Biltmore Fashion Park under Camelback Road! We use this every time we visit Phoenix to go to Capital Grille and Blanco. The Camby also has a nice bar and restaurant, which we use at every visit. Camby, we love you. We will be back.
google avatar

Tim T.

Yelp
This is a great place to stay, I reserved the room on the app I tried to use my suite night rewards to upgrade our room and couldn't get it to work. So I did a chat with the hotel in the app, I explained what I tried to do and that my wife and I were celebrating our Anniversary. I got a response saying that they upgraded the room to a suite I wrote back and thanked them. When we checked it they congratulated us on the anniversary thanked us for being platinum and gave us 2 Starbucks $5 coupons 2 complimentary welcome drinks at the bar and 2 cards for $25 off food from the restaurant. We went up to the room and when we went in on the table was a plate with chocolate covered strawberries and a note congratulating us. The room was rather large, there is a small bathroom when you first come in then a large couch and a tv a fridge and a desk then in the next room is a king bed very comfortable with a glass shower large bathroom with double sinks. When we checked it they congratulated us on the anniversary thanked us for being platinum and gave us 2 Starbucks $5 coupons 2 complimentary welcome drinks at the bar and 2 cards for $25 off food from the restaurant. We went up to the room and when we went in on the table was a plate with chocolate covered strawberries and a note congratulating us. The room was rather large, there is a small bathroom when you first come in then a large couch and a tv a fridge and a desk then in the next room is a king bed very comfortable with a glass shower large bathroom with double sinks. We ate in the restaurant 2 times, the food is very good we ate at the bar. Look at my review on the Yelp app again the food is very good.
google avatar

Holly D.

Yelp
I attended a fundraiser at the hotel and was impressed by how beautiful the spaces were. Many hotel fundraiser events have boring, dry food but their food was great and the service quick. I highly recommend with what I describe as a dark chocolate adult ding dong. All the staff were friendly and helpful throughout the night. I would highly recommend this hotel for an event.
google avatar

JiHae L.

Yelp
I enjoyed my stay here except for minor things such as lack of a concierge person, I asked to make an appointment for yoga, and no one got back to me about it. There needs to be at least one person at the front bc sometimes no one is around when you need to speak with a person. Everything was clean and seemed to be upgraded. The rooms were nice. There's yoga and bike rentals for people who request them. I didn't get to try any, but I would've liked to if I was more informed. I found out by looking at the vouchers that I received, and it was written on them. Upstairs, there's a rooftop pool access, spa services, and a fitness center. On the rooftop, there's a place where you may lay out or play games such as table tennis or a huge connect four game. I didn't get to try bees knees, which I heard serves boozy teas. I did get to try artizen, which was alright. Overall, I recommend this hotel for those looking for a place to stay in Phoenix.

Bonecrusher M.

Yelp
This is a lovely updated hotel. They left some of the og trimmings like the marble, solid doors, and some of the hardware. The walls are painted with this deep rich taupe color, like Farrow & Ball Mouseback color. It is relaxing and the sound doesn't echo. The rooms are comfortable, maid service came and again, love the marble in the bathrooms. The only thing that disappoints is there isn't a bathtub in the room; just a shower and there isn't a hot tub at the pool. I need to soak sometimes. It seems like it's in a business park but there is a great mall across the street and so many restaurants to choose from. It was easily accessible from the airport. I would stay here again. Easily.
google avatar

Bob S.

Yelp
Like many Autograph properties, this boutique hotel is filled with stunning artwork and a cool contemporary vibe. The location is a home-run for shopping and dining at the Biltmore Fashion Square across the street. The guest rooms are spacious, with super comfy beds and powerful showers. The décor included a bull head wall light and ceiling art with phrases like: "Everything's Looking Up". What probably stood out the most was the quality of the staff, especially Alexis and Chelsey at the Artizen Restaurant and Matt of the valet team. I must say, I've never stayed at a Marriott Bonvoy property that made me feel more welcomed and appreciated than at the Camby. The perks for Bonvoy members were amazing.

Liquor B.

Yelp
Recently had a stay at Camby. We enjoyed this property and the hotel staff was excellent. Shout out to Nicholas! Thank you. Check out the view from our room.
google avatar

Andrea D.

Yelp
Everything about this place is great. The atmosphere the rooms the food the service. From the valet to the servers in the restaurant! We were so impressed. The granite crown molding on the floor the beautiful chandeliers. This is an amazing place for a vacation or a special event. Truly top-notch restoration and investment in all aspects of the experience. Perfecto!! We will be back- it's our Phoenix spot!!
google avatar

Jenna S.

Yelp
This hotel really is so beautiful and a great place to stay in the Phoenix area. When you walk into the entrance, the lobby is so stunning. The location is also really perfect by Biltmore. There is so many great food options (We recommend brunch at Breakfast Club) and lots of great shopping options too. Our room was pretty nice and was clean. We also had a view of Biltmore/the mountains, so it was so beautiful everyday to watch the sunset. We also liked being able to take advantage of their outdoor pool. We would stay here again if we were in the area!
google avatar

Brian W.

Yelp
The camby is a great hotel especially if you are lucky enough to have Tee as your bartender. She is the best
google avatar

Nikole G.

Yelp
Made reservation four Tipsy Tea for 6 about a month ago. We all were so looking forward to this experience! Each person was $45- COOL!! I used to come to Phoenix and stay at the former Ritz- again- I was excited to come back! All the Teas sounded great, along with the eats and treats. We ordered the tea pots with gin and the other with rum- I don't remember them because I wanted the one with Vodka. But, the ladies I was with didn't want vodka. No problem. I ordered a fruity $12 tequila drink. It's was super cute. The finger foods they brought were all good. Desserts were okay. Bill came- each person had a $60 bill. They added gratuity. Didn't know they included gratuity. AND they rushed us out because they had a wedding party coming in. Not cool.
google avatar

Meg C.

Yelp
A stunning hotel in a wonderful spot for shopping and restaurants. While it not downtown, I think that is really to their advantage. I felt very safe and its very easy to get to the shops through a tunnel under the street. It sounds sketchy but its not at all, well light and clean! The hotel itself was very clean as well. I appreciated the daily housekeeping I know that is not easy right now for many hotels and the staffing shortage. The valet's were all lovely as well and the gentleman who checked us in was friendly too. I wasnt super impressed with the man who checked us out though. A bit cold an indifferent. They have a small pool but limited chairs. The woman who was bringing drinks our first day was working so hard and she didnt miss anyone. Checked-in on us multiple times as well. The pool also has some games and cabanas as well. I'm sure you have to pay for the cabanas which is annoying given how few chairs they have.

Anon. S.

Yelp
Enjoyed my stay while traveling to Phoenix, was just there for the night, but received complimentary tickets for the bar, which had great cocktails. The room very clean and comfortable. Perfect for a quick stay, with a bit of a luxury feel.
google avatar

Peach P.

Yelp
The hotel staff is so amazing! You can tell they truly appreciate your business and enjoy working here. The hotel is so clean and the food is great. I'll be back for sure:
google avatar

Sarah G.

Yelp
Valet only hotel. I hate valet only hotels. I usually stay at the Biltmore, but it was very expensive this time around, so I came here. Mobile key didn't work, bed is sagging in, and not comfortable. As a frequent business traveler, I really just want to get where I'm going and sleep good without a lot of obstacles in my way. It felt like a struggle to just get up to my room. Oh well.
google avatar

Sandra M.

Yelp
The restaurant/bar has a terrible menu. I wanted a little something to eat with my cocktail and discovered there was pretty much nothing on the menu I could eat. The offerings were not appetizing and the kitchen would not customize anything to suit a person's needs. I am allergic to cilantro and could not get the Mahi tacos because the fish is marinated in cilantro. Apparently, they couldn't just use a piece of fish that had not been marinated. I also cannot eat spicy foods which eliminated a great deal of the menu because spice could not be omitted or sauce could not be served separately. I finally opted for the veggie panini but asked to leave off the Kimchi in case it was spicy as Kimchi often is. I was told that was not possible. When I got the panini I could see why. Each ingredient was not separate. It was all a mush of finely chopped items. I was quite hungry so I took a few bites. I needn't have worried about the kimchi being spicy, I couldn't even tell it was in there. It was not tasty, very bland and the flavors of the veg not apparent. I'm sure there are people from all over the country if not all over the world that stay at this boutique hotel. This menu offers absolutely nothing for the varied dietary needs or preferences of a majority of those people. I have been to a great many Phoenix restaurants from diners to very high end exclusive restaurants. This is the worst restaurant for both the food selection and failure to take guests needs into consideration. I was told many guests had made comments along these lines. The only good thing I can say is the service at the bar and drinks were good. I would respectfully suggest they find a new chef

Dougster O.

Yelp
Very clean and modern but An expensive hotel with very few amenities. A typical Best Western offers more. Had to request a shower cap and cue tips from the front desk. No coffee in the lobby in the am, no cookie upon check in. Nice looking pool but no jacuzzi. Had to get engineering to reset the tv, but that could be anywhere.
google avatar

Omari D.

Yelp
Another moment when I date myself, as I recall this hotel being The Ritz-Carlton & hot spot for visiting sports team players... The location is great with the Biltmore Shopping Plaza across the way along with a few other great perks all within walking distance. Checkin was easy and the staff was helpful starting with the Valet and front desk. Our room was what we requested (kinda)... Asked for a high floor with a City View and the only city you can see is the new high rise directly across the street (Optima Biltmore Towers Condominiums) which is the only view I got. False advertising maybe, or someone needs to update the website. Technically that's the sunset view and the mountain view rooms would be the sunrise (not ideal during the hot summer days). That was my biggest knock. The room was somewhat "as expected" with no major thrills. I did enjoy seeing precautions taken like the remote sealed in plastic. Lots of potential to do a lot more with the Pool area, opening times and bar availability with service, & more.
google avatar

Ramina A.

Yelp
It is got great hype, but it really isn't all that. They charge for valet and they also have a second fee of hospitality stay on top of your stay. So, you have 2 added charges on top of your hotel room. The hotel is old, they have just painted over everything to make it look good. The hotel is not as clean, the vent above the shower is got mold and it's all black inside and you can see it while taking a shower, which was a horrible experience. Overall a 2 star hotel for me. Won't be back!
google avatar

Alane O.

Yelp
The Camby is a great boutique-like hotel (its actually a Marriott so get/use your points for better room deals). The pluses are great friendly staff, great bar to get a cocktail and chill. The rooms are comfortable but on the small. Side (even the upgraded ones) and the bedding is comfortable (not heavenly). Also great location. Minuses are that they have no room service really to speak of and despite asking numerous times we didn't see a room attendant in our room (but did see them servicing everyone's in the hallway). The pool is outdated. No spa. But they can give you a credit to go across the Biltmore. They seem to be a little short handed in the server area but again the freindly staff make up for the wait. For the cost of the rooms are a little high priced to not have these amenities. Overall great experience.
google avatar

Lydia T.

Yelp
This is a great hotel and perfect for my business travel needs. It's on the Camelback corridor and conveniently located 15 minutes from the airport. The staff is always friendly and the rooms are clean and comfortable. The rooms are modern and up to date. I love that they have a restaurant in the hotel that serves breakfast, lunch and dinner and has a full bar. They have a workout facility and pool. The fitness room is nice and works for on the go travel needs. I've never used the pool. It looks a bit small but has a nice atmosphere. The best part is there are the same familiar faces when I travel and stay here. Makes for comfortable as friendly visit.
google avatar

Kiara A.

Yelp
Staying at the Camby was like discovering an island in the ocean of crap that is 2020. Not to belittle the stunning decor, sparkling pool, or expertly cleaned rooms but, the staff is hands-down the winning factor of this PHX boutique hotel. Everyone involved from the valet service to the cleaning staff and of course, the front desk personale was friendly, accommodating, and greeted you in a calm (and competent) manner. I could go on and on about how pleased I was to have stayed at this hotel as it's centralized located and has a great host of amenities (although limited) but, I'll let the pictures and dozens of other 5 star reviews do the talking. The *only* thing I could maybe complain about was the fact that the pool was closed during our stay because of a private event and I really would've liked to have known this ahead of time + the lack of self parking available but other than that I was very pleased with the quality of service and hospitality during my stay. COVID UPDATES: Staff and all guests observe social distancing, the use of mask and frequent cleaning of high-touch surfaces. The gym, restaurants, and hotel bars were closed as of 9/20/2020.
google avatar

Pooja P.

Yelp
We decided to stay at Camby for our trip, and I was disappointed by the service. To start, our flight was a red eye, so were landing at 2 am - so we would've checked in late, and I called the front desk ahead of time to give them a heads up. Unfortunately, our flight was delayed, and we didn't land until 3 am, and once we got to our hotel around 330am, the front desk worker said she "no-showed" us. She was new and said she needed to learn how to make a new reservation, so she said to just come back in the morning to talk to the manager. The manager wasn't friendly, but he fixed our no-show fee and got it taken care of - I wish he were more friendly! The Camby has Valet parking which is great -- you can text them 10 minutes before you're coming down, and your car will be ready! The restaurant attached to the hotel also could have had better food. We got room service for two/three nights and honestly didn't enjoy the food! Although the rooms were clean and spacious, the bathroom floors had stains! If the service had been better, I would have enjoyed the stay more!

Nancy M.

Yelp
Wow, just wow! Remodel and completely shut down TWICE in 6 months and now suddenly you can't give a bottle of water to the hard working people who service your hotel?!!! That's definitely not the type of customer service you want to project to potential customers. No more recommendations from someone who interacts with at least 1000 people a day.
google avatar

Forrest L.

Yelp
As a business traveler, I am not looking for luxury, but I need things to work smoothly. At this hotel there were a bunch of little things that were poorly maintained... The shower curtain rod was sagging so badly the shower curtain wouldn't stay closed and kept showing back to the sagging middle. The wifi was missing and when I tried to call the front desk I discovered the phone didn't work either. When I finally got a good if the front desk they told me to call their Internet provider. Seriously? You want me to take my time fixing your problem with your vendor? I passed and used my hotspot instead. But the real frustration is upon check-in the discovery of an almost 10% mandatory "property fee". I hate businesses that aren't transparent and take advantage of situations where the customer is backed into a corner. I would have still visited the hotel had the room rate included the fee to start with, and wouldn't have felt so negative about it. But advertising one cost and then hitting the customer with hidden fees...I just don't like it and will do everything I can to avoid staying here again in the future. Despite it being a great location for the purpose of my travel.
google avatar

Bradley G.

Yelp
Um, it was a really mid experience. For how fancy it appears from the remnants of The Ritz, you expect more, but it was just okay. I booked it using my Marriott points and you'd think the stay would largely be free because of that, but they sneak in a "destination fee" whatever that is and it racks up a large amount. Why stay loyal and use points if I'm going to experience highway robbery anyway? I was ok with the overnight parking charge and room service, of course, but tacking on a total of $100 + other fees is so unnecessary and really kind of ruined the end of the trip for me. Especially since clearly those fees aren't being used for upkeep. The biggest plus was the restaurant/bar. The food was great and the service was great. I also want to give a big kudos to the front desk worker who was still working while pregnant. I wish she could have had maternity leave, but y'know, capitalism.

Alexis B.

Yelp
This has been one of my best stays! From the moment I arrived, I was greeted warmly by the front desk staff. The restaurant offers delicious food and drinks, making each meal a delight. Lyan at the front desk went above and beyond to assist with a personal printing request, ensuring I had everything I needed for work in a timely manner. As a frequent traveler, I can confidently say this hotel provides a wonderful experience, with a clean environment and an exceptional team!
google avatar

Kelly H.

Yelp
Stayed here during a quick business trip. Service is quick and staffs are very friendly. Rooms are clean which is a plus.
google avatar

Michelle R.

Yelp
We booked this boutique hotel for a weekend trip to find the sun and escape the rain in Seattle. We arrived at 11pm after booking on the air, to find the double we reserved via Marriott was not available. We were able to make due with the couch in the room, with the hope for a double on Saturday night. We also learned the pool was to be closed for a private event on Sat night (part of the draw for us was the pool experience). The front desk was polite and offered breakfast for our party. Walking in, the lobby immediately greeted you with a clean floral scent. Decor is hip and upscale. The front desk did their best to accommodate Our king room was clean and smartly decorated, with bold blue accents. The ceiling above the bed was copper with snarky sayings, ours was "it's not that your lazy, you're on energy saving mode". The shower had great pressure. We dined in the restaurant, both for a night cap and breakfast. I would stay again. My experience would be 5 star except for our initial glitches.
google avatar

Stephanie L.

Yelp
A hotel across from a giant shopping center? Sold! What a location! The Camby was an obvious choice for me when flying out for a business trip. I'd heard it'd previously been a Ritz Carlton but had converted. Well, the shedding of the traditional Ritz vibe was certainly apparent. I could've down without some of the more avant-garde decor but at the end of the day, it's a hotel.... who am I to judge? My moo light worked just fine at illuminating my room after all. & I personally dug the self referencing chandeliers. My room was clean, quiet and spacious enough for that me! WiFi was fast. Check in was a breeze. My $5 quest bar was a bit steep at the hotel marketplace but I guess that's their cost of doing business. Would stay here again for sure. Although it was a business expense, it was quite affordable.
google avatar

Chris P.

Yelp
Loved the stay and hotel! It is in walking distance to many restaurants and a mall! Plus the views are just awesome! Loved it! Can't wait to go back!
google avatar

Tom C.

Yelp
I love the location, across the street from a decent mall with some good dining options (Cheesecake Factory not included in the "good" BTW). There are also a couple breakfast/lunch places within easy walking distance if you don't want to pay fancy hotel prices for eggs and such. The Camby is nicely appointed and the service was good but the last time I stayed here it was a Ritz-Carlton vs. one of the Marriott Autograph Collection hotels and I'd say that it's bit of a step down overall. Still very nice but the Ritz experience is something special. That said, I would still stay here anytime I was in the area. Lots going for The Camby.
google avatar

Arnold M.

Yelp
Arnold Mcculler Just drove from Albuquerque to Phoenix on concert tour with James Taylor my band for the last 50 years, I'm 72, and needed to rest after the long drive. I'm traveling and studying drug an alcohol counseling simultaneously. Internet is imperative since it's our prime form of communication today. My room was not equipped with internet access, and after my 6am arrival the room was finally changed down the hall at 8am. Now this room along with broken telephone handsets has no air conditioning. I tried to rest but ordered from the front desk a breakfast to help me relax. No answer. The front desk agent took the order. After 30 mins I called for the update and it was never placed. I'm not an impatient guy but for traveling artist the hotel is our safe haven. The food just arrived. Covid delivery style. My only question is why would you not want better service for repeat clients?
google avatar

Kelly B.

Yelp
Not worth it. This hotel is relatively reasonably priced compared to some of the resort hotels in the area, though I feel like they take the word "minimalist" to a new level, especially for what they charge. The hotel room was nice and clean, but it didn't come the amenities of a normal hotel in the same price range (I couldn't find any body lotion and didn't feel like calling down for some, there were no bottles of water in the room - I get thirsty overnight!). They also upcharge for things - parking is $35 per night! You can park by the nearby AMC for $16, but I wasn't too happy about paying for parking in general. They also have a fee ($100) if you want to bring your pets. It just seemed like a lot to add on for a $200 hotel room. On the plus side, their restaurant is pretty good!
google avatar

LaShonda H.

Yelp
I really enjoyed this hotel. It was in a great location, it's a beautiful property, the room was very clean, and the price was right. The only negative was the $32/night valet only parking. The staff was very friendly and all wore masks which was great. The swimming pool is on the second floor so it's a "rooftop" pool and lounge area with a lot of space. Unfortunately, the pool is only ~3'8" which was weird. I saw a bunch of folks just sitting on the edge with their feet in the water. It's not useful for much else. They did have bikes you could rent which I did not take advantage of and apparently you can rent a record player and vinyls as well. Didn't take advantage of that either. The bed was very comfy and my view from room 709 was excellent. I could see the sun rising over the mountains in the morning and setting behind them in the evenings. The Artizen restaurant was great for cocktails and coffee in the morning. I didn't try the food though. You can walk across the street to Biltmore Fashion Park if you want different food options plus shopping. Parking over there is free and there is a tunnel to walk under the street from hotel to shopping mall. About a mile and some change down the road is more shopping, more food. I would stay here again, you won't regret it.
google avatar

Bunny G.

Yelp
Ugh Marriott what have you done! Your cheap decorator ruined a beautiful hotel! This was formerly the Ritz Carlton and its hey day was an extravagant luxurious European inspired beautiful place to stay. When it was the Ritz they had doorman to welcome you in and polished courteous pros to check you in. Have I been gone that long? This Biltmore corridor is not what it use to be. If you want a real boutique hotel stay at a classy Kimpton. This is a Las Vegas reject. As a matter of fact, I'd send you to Circus Circus before letting you stay here. From the odd bellman to the stoic front desk agent to the sketchy patrons it was like Alice in Wonderland meets The Rappers Un-delight. No thanks! Even Wonder Mike would take his Hip Hop self and The Furious Five on outa this rabbit hole! Don't bring a family here either. Ratchet wannabes in the lobby. Copper like "mirrors above the bed, dark ugly blue painted walls, dark gloomy hallways...picture The Shining, yep it's like a spooky house. ugly black carpet in the rooms. Ugh I needed a shower just leaving this "motel"! The worse part? I know, how can it get any worse? Noisy construction at 7:30 a.m.! Drills and hammers right above our room! The front desk did not warn us bout this ridiculous racket and inconvenience. Don't stay here! Run Forest Run!
google avatar

Kathee C.

Yelp
We stayed at the Camby this weekend and I can't recommend it enough!! I am obsessed with the art throughout the hotel. It is so cool! The decor is modern and bright. The service is so friendly. Every single employee we have interacted with has been warm and welcoming. I can't believe how gigantic the gym is! The pool area is very nice and they even play movies there at night. Our room was awesome, we have zero complaints!!
google avatar

Jason F.

Yelp
Let's be fair........the hotel is nice and clean lobby with all the aspects of being an upper-tier hotel. The prices certainly reflect the own perception! Here's the thing, I cannot stand traveling to Phoenix during spring training! All hotels home their prices due to the larger income of people for the event. We call this "gouging"! But hey, that's capitalism at its worst I suppose! We can to Phoenix to visit our kids and celebrate our grandchild's fourth birthday. Our kids from another state surprised us by also coming and they stayed at some fleabag downtown. Well, we are not going to have our girls stay down there so we got them a room here. Being retired military, I asked for a discount for the second room. They oblidged. When provided the keys for our rooms, we were provide "extras" that came with the room. However, for the room that received the military discount, there no extras. This pissed me off! Why not military members? Believe me, the discount was not that big and it's not like two drink vouchers and a $25 food voucher would've broke their bank! Very disappointing. If it's good for one, it should good for all! Then.....the girls wanting to go to the pool break out the robes that are provided and find one with a very questionable stain in the butt area and a red stain on the other robe at the neck area. Who cares what it may be.....clean them!!! If they are stained, can't be cleaned, throw them away!! If you tout upper-shelf, then BE upper-shelf! We still have all day today and tomorrow for our stay so we'll see how this goes down but, yes, I am going to be very aware of everything now. More to follow if there's more stupidity. Added ........visited the pool that was "heated". Not heated! Don't believe the hype! I know, it's Phoenix. But it's cold outside which would have made a heated pool really sweet! However...
google avatar

Max P.

Yelp
Excellent location. Plenty of food options at the mall across the street. Check-in staff were friendly and helpful. The room was clean and well decorated. Unlimited bottled water is provided in the pleasant lobby. The pricey parking fee is on par with other hotels in the area.
google avatar

Maryanne S.

Yelp
There's nothing quite like the call one gets when an upstairs neighbor goes off his meds and, with major weaponry, holds the entire neighborhood hostage. Yup. That's what happened to me. (I should add that at the conclusion of this adventure, as I entered my complex, I quickly counted at least 40 police officers. Forty. To catch one guy without killing anyone. I guess that's good. You shouldn't have to die because you're hearing voices.) So, having watched at least 12,000 episodes of Law and Order, I do know these hostage-things can -- CAN -- go on for a very long time. Not always, but they can go on...and on this night, after two or three hours I caved in, got a hotel room at The Camby. Seemed like the over-the-top luxury one needs on a night like this. No luxury at all. The one time glorious respite for the rich and famous is a former Ritz Carlton. Even though I ended up spending less than three or four hours at this hotel I can tell you this: there's nothing left of The Ritz and I couldn't find one amenity. Not one. NOT AVAILABLE IN MY ROOM: * no microwave (naturally I picked up food on the way) * no minibar * no menu of any kind Ok. No late-night menu, but no morning eggs? * No comfort sleeping. Who, in management, thought this rock-of-a-mattress was comfortable? It is not. * No greeting upon arrival. The valet should be told my arrival wasn't an interruption or bothersome. It's why he's there. I've read the reviews here, mist very positive. I'm wondering what they're referring to? The interesting artwork isn't fulfilling enough to replace ALL AMENITIES or Eggs Benedict. The only thing I can think of to recommend this place is the location, and I'm not even sure that I would recommend it for that. I'd go downtown Phoenix. Sheesh. My guess is the downtown Hyatt, whom I disparage all the time, COVID-notwithstanding, they HAVE ROOM SERVICE. Around 2am, a neighbor called: all clear. So I left. My bed isn't hard. And my TV programming is better. Never mind I was billed 2x what I was quoted. Stay away from this incredible mediocrity. You're better off with $69 Motel Hell, knowing ahead of time precisely what you're not getting. (but for sure you're getting a microwave at a motel hell) And quite frankly, my artwork is quirkier and better.
google avatar

Naike A.

Yelp
This hotel is a hidden gem in Phoenix, AZ. I stayed here after coming from a business trip. The people there was so nice and welcoming. I will be staying here again. The cocktails are amazing too
google avatar

Shawn H.

Yelp
We booked a last minute staycation here at the Camby I have always been curious about this place since it changed over from the Ritz Carlton to the Camby. I really like the mix of classical elegance mixed with funky cool new school funkiness. We stayed in the room most of the afternoon. I like that they have the Showtime and HBO app on their TV's. Service at this hotel is top notch. The only downside is the 33.00 a day for parking as they only offer valet. Great neighborhood lots of restaurants within walking distance.
google avatar

Alan R.

Yelp
Great location, good food and shopping nearby They acknowledge Titanium level, but no upgrade when the hotel was empty.... really??? The kitchen and staff has a very mediocre level of support and options for Gluten-free allergies....
google avatar

Danielle G.

Yelp
Super eclectic and fun decor, this Autograph boutique hotel is located in a nice area of Phoenix across from a shopping center with shops and hotels. Our room was spacious, clean and the electric theme continued. A bull head when turned on illuminated the word MOO, scenic murals and unique furnishings definitely led Camby to stand out from your standard hotel. A bar and restaurant located in the lobby was also very good. Gym was surprisingly well stocked with good workout machines and weights. They also have a spa, but I didn't go. Would definitely return again.