The Camby, Autograph Collection
Hotel · Biltmore Villas ·

The Camby, Autograph Collection

Hotel · Biltmore Villas ·

Trendy restaurant, chic bar, rooftop pool, and posh spa await.

The Camby, Autograph Collection by null
The Camby, Autograph Collection by Courtesy Camby Hotel, Autograph Collection
The Camby, Autograph Collection by Tablet Hotels
The Camby, Autograph Collection by Courtesy Camby Hotel, Autograph Collection
The Camby, Autograph Collection by Photo courtesy of Camby Hotel
The Camby, Autograph Collection by Courtesy Camby Hotel, Autograph Collection
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null
The Camby, Autograph Collection by null

Information

2401 E Camelback Rd, Phoenix, AZ 85016 Get directions

$$

Information

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2401 E Camelback Rd, Phoenix, AZ 85016 Get directions

+1 602 468 0700
marriott.com
@thecambyhotel

$$

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Last updated

Dec 9, 2025

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@eater
390,870 Postcards · 10,986 Cities

The Best Places for Afternoon Tea in and Around Phoenix, Arizona | Eater Phoenix

"High tea gets a boozy twist at Tipsy Tea at the Bees Knees inside the Camby, where cocktails are served in vintage teapots alongside playful small plates (think curried chicken lollipops and BLT deviled eggs) and equally irreverent desserts. It’s not the traditional English affair, but who’s complaining when teapots are filled with spiked Earl Grey punch? Held on select dates for $75 per person, this lively, Instagram-worthy take on high tea is more about fun than a full meal — so plan accordingly." - McConnell Quinn

https://phoenix.eater.com/maps/best-afternoon-high-tea-phoenix-arizona
The Camby, Autograph Collection
@cntraveler
40,944 Postcards · 5,496 Cities

Camby Hotel, Autograph Collection

"Conveniently located in the upscale Biltmore neighborhood, a hub of boutiques and restaurants next to the Camelback Mountain, The Camby is one of the best ways to experience Phoenix. Opened in a former Ritz-Carlton in late 2015, the property—designed by New York-based firm Stonehill & Taylor—is a visual treat from top to bottom. The neon-signed entrance gives way to the lobby, with a sweeping chandelier that highlight’s the building’s original coffered ceilings; Southwestern textiles hint at the design theme that continues throughout the hotel. The 277 regionally-inspired rooms include touches like four-poster beds, copper accents, and black-and-white movie posters on the walls. The Cambry’s social spaces are equally well appointed, from the green walls of the outdoor dining area to the citrus-colored towels tucked around the rooftop pool."

https://www.cntraveler.com/hotels/phoenix/the-camby-hotel
Courtesy Camby Hotel, Autograph Collection
The Camby, Autograph Collection
@afar
25,132 Postcards · 3,700 Cities

"Why we love it: A stylish Phoenix property that blends elegance, whimsy, and tasteful salutes to the Southwest Highlights: - Several north-facing rooms with stunning views of Camelback Mountain - Whimsical design inspired by Arizona - A rooftop bar that hosts regular movie nights The Review: When the Camby Hotel took over the old Ritz-Carlton property in Phoenix’s upscale Biltmore neighborhood in 2016, New York–based design firm Stonehill Taylor introduced a new aesthetic of “refined revelry,” mixing the hallmarks of luxury with contemporary touches. The team drew heavily from Arizona’s five “C’s”—cotton, cattle, citrus, climate, and copper—and design touches now include reflective copper ceilings above the beds, wall sconces in the shape of cattle skulls, and a camel-shaped topiary (inspired by nearby Camelback Mountain) in front of the hotel. Bold and chic, the 277 guest rooms also feature dark blue entryways, deconstructed four-poster beds, and pops of pink, brown, and orange like the desert outside. In the hotel’s restaurant, Artizen, teal walls and ceilings complement copper accents and candles at every turn. Here, guests pair craft cocktails and local beers with contemporary Americana fare, like corn bread with smoked pistachio butter, fermented Fresno chicken wings, and crispy Scottish salmon with dill crème fraîche. Also on site is the Bees Knees, serving expertly made cocktails and bar bites during Spin Session Sundays. On the rooftop, the Camby even hosts screenings of award-winning movies every Wednesday night."

The Best Hotels in Arizona
Photo courtesy of Camby Hotel
The Camby, Autograph Collection
@tablethotels
8,393 Postcards · 3,252 Cities

The Camby (Scottsdale Phoenix, Arizona) Verified Reviews | Tablet Hotels

"A gleaming desert jewel in the Camelback Corridor’s fabulously upscale Biltmore District, the Camby welcomes guests to a paragon of modern, new-world luxury. Rooms look out over the city or the mountains, while sunsets are best enjoyed from the heated rooftop pool, with small plates and cocktails at the Wade Poolside Bar. Artizen, the Camby’s dining room, serves New American dishes with ingredients from Southwestern purveyors, while the Bees Knees offers spiked teas as an option for whiling away the hottest hours of the day. Biltmore Fashion Park and numerous desert hiking trails are within easy reach." - Tablet Hotels

https://www.tablethotels.com/en/scottsdale-phoenix-area-hotels/the-camby
Tablet Hotels
The Camby, Autograph Collection

Kris M

Google
Spent two nights over the thanksgiving holiday at the hotel. The staff is friendly and accommodating. For being in the autograph collection and the price, I did expect the rooms to be a little cleaner. There was mold in the shower and as a nonsmoker, it smelled as if the previous guests smoked in the room. However after one night the smell dissipated. The restaurant coffee wasn’t that good, but the breakfast was very good, about $20 a person. Parking is $40 valet which is charged separately and not to the hotel bill. However there is an AMC theater next door with parking for $16 a night for a cheaper option. Otherwise no other parking. The hotel is in a great location for restaurants and the Phoenix mountain preserve for hiking.

Sleepy Kaiju (.

Google
I stayed at The Camby in Phoenix and I will stay here again for sure. We used our Marriott suite upgrade reward and they gave us a really nice suite. Check in was super easy. Parking is valet only and it is forty dollars a night. It is handled by a third party so you pay them directly. It was fine though and they were fast. The suite was honestly beautiful. It had two full bathrooms. One had a big shower and the other had a full bathtub. The living room had a giant TV and the bedroom had doors so it felt private. The room was extremely quiet the whole time. The air conditioner worked really well which I liked. The views faced the Biltmore area and the mountains. The sunrise was amazing. I really liked the marble inside the room. The bed was very comfortable and I slept great. The bar downstairs had a good tequila selection and the vibe was nice. Staff was polite and made everything easy. The area around the hotel is great. We went to Torchys Tacos, Barnes and Noble, Whole Foods, and Snooze AM for breakfast. All of those are close by and easy to get to. There is a lot to do in this part of Phoenix and it felt like a good spot for a weekend. Overall this was a great stay. The suite was worth it. The location was perfect. I will book here again without thinking twice!!!

Craig T.

Google
Have stayed here a number of times. The location is great and is definitely a nicer hotel in the area. I liked it better when it was a little funkier, they lost some of their uniqueness when they joined Marriott. Restaurant is ok for a convenient bite, but definitely not a destination. Overall, a clean, safe, and convenient property. But not really memorable.

Bre

Google
We’ve stayed in many true five-star hotels, and unfortunately, this property just doesn’t meet that standard. While it’s a decent place overall, it falls far short of what I’d expect from a hotel that claims to be five stars. For starters, the “Do Not Disturb” sign is just a flimsy tag that easily falls off the door handle — not an electronic option like most high-end hotels offer. The in-room coffee was disappointing as well: a basic Keurig instead of a nepresso machine, with coffee that tasted terrible. The blow dryer was dirty and barely worked, and when I requested a replacement, it took over 40 minutes to arrive. Basic amenities like cotton balls and Q-tips had to be requested separately, and the shampoo and conditioner both smelled awful. These small details matter when you’re advertising a five-star experience — and they were simply missing. The bathroom had mold in the shower, which is unacceptable at any quality level, let alone a luxury hotel. The pool was only about three and a half feet deep, there was no jacuzzi or spa, and although there’s a poolside bar area, no one was staffing it — so no food or drinks were available. Valet service was hit or miss. Some attendants were helpful and professional, while others acted like they’d rather not be there, even though we tipped every time and they recognized us. If this hotel were rated as a 3- or 4-star property, I might say it’s fine. But for a hotel that claims to be five stars, it’s a disappointment. I’ll definitely stay elsewhere next time. If your expectations are modest, you may find it acceptable — but if you’re looking for a true luxury experience, this isn’t it.

Crystal B.

Google
Wow what an amazing hotel! I am so so glad we came here for our training class! The experience was total luxury and made me feel like I was a royal! The food was so, so delicious. The location is beautiful! Staff was so friendly and helpful. I hope to come back here soon and experience luxury again!

Sarah W

Google
We stayed the night for my birthday last weekend and were not impressed by the service we received during the hotel's free social half hour. We checked in around 5 and were told that from 5-5:30 we could have a glass on the house. The venue had changed from a room off the bar to the bar itself b/c of a wedding. We checked in and came back down for a little birthday bubbly at 5:20. It was pretty busy so we sat at a table for a few minutes, but no one came by so we went to the bar. My husband asked about the free champagne and was told "It only lasts until 5:30 but you can order a drink." My husband looked at his watch again and said "But it's not 5:30 yet." The bartender repeated that it was after 5:30 and we could order a drink. If you're going to advertise this as something that occurs from 5 to 5:30, have the courtesy to do that. If not, change it to what it really appeared to be- a free drink if you got there before the allotted handful of bottles ran out. Or, if using bar time, make it more than fifteen minutes long. My husband joked on our way back to our room about the ludicrousness of trying to convince someone who has a very precise watch (satellite-based) that the time is wrong but it wasn't really funny, the gaslighting was unnecessary, and it made for a sad start to my birthday weekend.

tomat992

Google
The Camby hotel is one of my favorite hotels in the Phoenix area. It is located in the upscale business center with an outdoor shopping center and great restaurants within the walking distance. The hotel staff were friendly and helpful. The room service was always delivered within thirty minutes. We also visited the Cartel coffee shop located in the lobby and coffee drinks were great. We didn't get to use the pool area because it was closed for private events during our stay but what was nice was that they offered to drive us to their sister property if we wanted to use the pool area. Another great service Camby offered was the consistent texts updates from the reception and the concierge teams. We highly recommend this place to anyone looking for a luxurious experience for a reasonable price.

ginas763

Google
The valet service is impeccable. The lobby and bar/restaurant area is beautiful. Check in was easy. The shower was dirty upon arrival to the room. Something on the wall and hair on the floor of shower. Didn’t notice it until I stepped into shower, at which time I almost fell. Super slippery surface. I did notify the front desk of the issue. They had someone bring a new bathmat to our room for us to put in the shower. Extremely helpful. No housekeeping after that first night and. Had requested it. Again, went to front desk the following day to ask for housekeeping to come. Not an issue after that. So, service was great but I would say hotel rooms are just average. A bit tired.
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Marian D.

Yelp
Very nice stay! Front Desk was so friendly and accommodating. Friend's bday is 3/30 they gave us room number 330, unexpectedly and it was such a cute way to acknowledge that we were celebrating. Very thoughtful and accommodating Our air wasn't working at first, they came so fast. Also when requesting a microwave they came very fast as well.
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Jd H.

Yelp
I was present in your lobby awaiting the arrival of business associates and friends for a pre-meeting gathering. During this time, I observed several members of the Titans organization. While I maintained a respectful distance, I did encounter a player with whom I had a prior business relationship. We engaged in a brief, mutual interaction, concluding with a photograph. I have since requested that your staff preserve the lobby footage documenting this interaction. Subsequently, Mr. Anthony Rocha, Director of Front Office, approached me and instructed me not to take photographs. I politely explained my professional acquaintance with the individual. I further clarified my professional background within the NFL and my extensive network across professional sports, including coaches, scouts, owners, and players. I also emphasized that any mutual decision to take a photograph with an acquaintance is a private matter between the individuals involved. Mr. Rocha continued to insist that I could not take pictures with anyone, and his demeanor became increasingly condescending. I even inquired if he would object to me recording our conversation, and I also requested his name and the name of his superior, which led him to provide your business card. At no point was I asked to leave, as I had not engaged in any inappropriate behavior. Approximately five minutes later, Mr. Rocha returned with Titans Security, MCSO, and hotel security personnel, who surrounded me. I was understandably alarmed, embarrassed, and shocked by this escalation, as were two of your Front Desk employees, who appeared equally taken aback by Mr. Rocha's actions. To de-escalate the situation and avoid further disruption in the lobby, I voluntarily exited the hotel. After a peaceful conversation with Titans personnel and MCSO, I re-entered the hotel to obtain your contact information and reiterate my request for the preservation of the lobby footage. Upon retrieving my car from the valet, I discussed the incident with several valet attendants, some of whom recognized me from previous visits when I met with my associates and friends from various teams. They expressed similar shock at Mr. Rocha's behavior, noting a common sentiment regarding his actions among others. Mr. Rocha later reappeared outside, and I calmly reiterated my request for the preservation of the footage, which he affirmed he would do. However, to my astonishment, two minutes later, MCSO issued a 24-hour trespass warning against me. Everyone present was astonished, as I was simply there for a business meeting and to connect with acquaintances. Mr. Rocha's aggressive conduct unfortunately prevented this. I discreetly departed to avoid drawing further attention to my meeting with the Titans. My past interactions with this establishment have always been professional and positive; I have frequently booked your upstairs conference rooms for multi-day productions and have met numerous colleagues and friends at The Camby (Ritz-Carlton), and I occasionally dine here. I have never before encountered such behavior from any of their personnel. .
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Heather F.

Yelp
The Camby Hotel is one of my favorite hotels in the Valley! I absolutely love coming with friends to do a girl's weekend here. It beautiful, clean, and very modern. The surrounding area restaurants, shopping, and nightlife is incredible. The customer service is above and beyond. It is truly an exception experience. Be sure to enjoy the atmosphere of the Camby. They will take great care of you!

Alexandra H.

Yelp
We booked this hotel through Hotel Tonight and were told at 9:30 the day we were supposed to check in that the hotel had overbooked and we were moved to a different hotel. I was really bummed because it was my husband's birthday. That said, this hotel still gets 4 stars because they totally made up for the mistake. They got us back at the Camby for our second night and prepared the room so we could check in early. They even left a charcuterie board in the fridge and a birthday card for my husband! Of course, we were really bummed about the first night, but mistakes happen and the hotel totally did what they could to make it a really great stay. I would recommend the hotel!
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Toma T.

Yelp
The Camby hotel is one of my favorite hotels in the Phoenix area. It is located in the upscale business center with an outdoor shopping center and great restaurants within the walking distance. The hotel staff were friendly and helpful. The room service was always delivered within thirty minutes. We also visited the Cartel coffee shop located in the lobby and coffee drinks were great. We didn't get to use the pool area because it was closed for private events during our stay but what was nice was that they offered to drive us to their sister property if we wanted to use the pool area. Another great service Camby offered was the consistent texts updates from the reception and the concierge teams. We highly recommend this place to anyone looking for a luxurious experience for a reasonable price.
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Lynn B.

Yelp
Great location! Beautiful hotel. Room service was subpar -- limited offerings. I couldn't even order a soft drink or cup of tea. Waiter said the online ordering service hadn't been working properly for three weeks. I wish they would've told me that at check-in.
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Jon H.

Yelp
Lets say you "wanna get away"...staycay locally. Enter The Camby Autograph Collection Hotel! Sometimes wish I WAS from Mars (as my Venus friends always tell me) to make frequent trips rational if only in my head. Had dinner across the street (Capital Grille) and knew it was going to be a night to remember. However the vino proved otherwise having no memory whatsoever of the evening (as expected/suspected). Hence the reason for the Marvelous Camby Hotel Staycation! I must admit it was a great decision on many levels! As a Marriott Ambassador level (see Miss Joyce, you're not the only ambassador) was treated magnificently with a suite upgrade. Photos don't do it justice but please look anyway as it will entice you to spend a night, if not several, at this well groomed beautiful place. Room was perfectly laid out with upscale amenities and appointments. Views were breathtaking of the Arizona desert as well. Enjoyed every moment! No regrets here as the location is perfect and the staff were completely amazing! *terrific valet parking service *great restaurant with bar downstairs *across the street from Biltmore shopping *centrally located As always, thank you for reading! Enjoy life while staying safe!

Gorette H.

Yelp
Great hotel, kind/attentive staff. Very clean and the hotel bar is great. Super Dinka and snacks. Breakfast was well done as well and they serve some great coffee.
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Adrienne H.

Yelp
I stayed here about 4 days. When first arrived I was greeted by valet for bags. The lobby area is beautiful. The people here are so nice. Our bags were brought up quickly. The room was nice with modern decor. The bathroom door was a little jammed. I love that there is a table and a desk. We were given water which were refilliable. There were also water dispensers in the hall which was convenient. The housekeepers did really good they even rolled up my flat irons for me. The gym was so nice and it seemed to be either 24 hours or open late. Stopped at the pool which was nice and very spacious. I was sad I didnt get to utilize the amenities. When we would leave and arrive valet would greet us. Didn't make it to the bar but it looked stunning. I'd definitely stay here again.
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Kim C.

Yelp
I love the Autograph hotels but this was my least favorite. The front desk attendants were great. For an expensive hotel, it is just ok. I went for a conference and the conference was great. The room was ok. No waters in the room. I think another blanket in the closet would be nice. I ordered a burger and it was still "Mooing " at me. We had a steak at the conference and that was Mooing at me too. Get DoorDash the mall across the street. Marriott can do better.
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Dee W.

Yelp
This hotel is gorgeous if you stay here you won't be disappointed. You are very close to the airport, only a 15 minute drive. Nice restaurant Artizen onsite & the food was very good . The pool area is amazing. The entire place nice gave high end and very chic. The room was clean and the bed was comfortable overall satisfied. I was recommended staying here in the Biltmore area I loved it !!
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Lynda T.

Yelp
This is our favorite hotel in Phoenix. As a former Ritz Carlton, it has gorgeous "bones" and it was recently remodeled to make it even more luxurious. The king hotel rooms are a good size, with a view of the pool and nice condos on the back side, or Biltmore Fashion Park and Camelback Mountain on the front. The bathroom shower has a rain showerhead and French drain, with nice shampoo, conditioner and body wash; and the bathroom has a lighted makeup mirror. There's a Keurig with coffee and tea selections; a small refrigerator; and two full length mirrors. The bed is very comfortable with nice linens. The room also comes with bathrobes. One of the new features which I love is the reusable water bottle with filtered water stations on each floor for water refills! Such a smart, eco-friendly idea! The hotel is near an underpass where you can walk over to Biltmore Fashion Park under Camelback Road! We use this every time we visit Phoenix to go to Capital Grille and Blanco. The Camby also has a nice bar and restaurant, which we use at every visit. Camby, we love you. We will be back.
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Tim T.

Yelp
This is a great place to stay, I reserved the room on the app I tried to use my suite night rewards to upgrade our room and couldn't get it to work. So I did a chat with the hotel in the app, I explained what I tried to do and that my wife and I were celebrating our Anniversary. I got a response saying that they upgraded the room to a suite I wrote back and thanked them. When we checked it they congratulated us on the anniversary thanked us for being platinum and gave us 2 Starbucks $5 coupons 2 complimentary welcome drinks at the bar and 2 cards for $25 off food from the restaurant. We went up to the room and when we went in on the table was a plate with chocolate covered strawberries and a note congratulating us. The room was rather large, there is a small bathroom when you first come in then a large couch and a tv a fridge and a desk then in the next room is a king bed very comfortable with a glass shower large bathroom with double sinks. When we checked it they congratulated us on the anniversary thanked us for being platinum and gave us 2 Starbucks $5 coupons 2 complimentary welcome drinks at the bar and 2 cards for $25 off food from the restaurant. We went up to the room and when we went in on the table was a plate with chocolate covered strawberries and a note congratulating us. The room was rather large, there is a small bathroom when you first come in then a large couch and a tv a fridge and a desk then in the next room is a king bed very comfortable with a glass shower large bathroom with double sinks. We ate in the restaurant 2 times, the food is very good we ate at the bar. Look at my review on the Yelp app again the food is very good.
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Holly D.

Yelp
I attended a fundraiser at the hotel and was impressed by how beautiful the spaces were. Many hotel fundraiser events have boring, dry food but their food was great and the service quick. I highly recommend with what I describe as a dark chocolate adult ding dong. All the staff were friendly and helpful throughout the night. I would highly recommend this hotel for an event.
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JiHae L.

Yelp
I enjoyed my stay here except for minor things such as lack of a concierge person, I asked to make an appointment for yoga, and no one got back to me about it. There needs to be at least one person at the front bc sometimes no one is around when you need to speak with a person. Everything was clean and seemed to be upgraded. The rooms were nice. There's yoga and bike rentals for people who request them. I didn't get to try any, but I would've liked to if I was more informed. I found out by looking at the vouchers that I received, and it was written on them. Upstairs, there's a rooftop pool access, spa services, and a fitness center. On the rooftop, there's a place where you may lay out or play games such as table tennis or a huge connect four game. I didn't get to try bees knees, which I heard serves boozy teas. I did get to try artizen, which was alright. Overall, I recommend this hotel for those looking for a place to stay in Phoenix.
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Bob S.

Yelp
Like many Autograph properties, this boutique hotel is filled with stunning artwork and a cool contemporary vibe. The location is a home-run for shopping and dining at the Biltmore Fashion Square across the street. The guest rooms are spacious, with super comfy beds and powerful showers. The décor included a bull head wall light and ceiling art with phrases like: "Everything's Looking Up". What probably stood out the most was the quality of the staff, especially Alexis and Chelsey at the Artizen Restaurant and Matt of the valet team. I must say, I've never stayed at a Marriott Bonvoy property that made me feel more welcomed and appreciated than at the Camby. The perks for Bonvoy members were amazing.

Bonecrusher M.

Yelp
This is a lovely updated hotel. They left some of the og trimmings like the marble, solid doors, and some of the hardware. The walls are painted with this deep rich taupe color, like Farrow & Ball Mouseback color. It is relaxing and the sound doesn't echo. The rooms are comfortable, maid service came and again, love the marble in the bathrooms. The only thing that disappoints is there isn't a bathtub in the room; just a shower and there isn't a hot tub at the pool. I need to soak sometimes. It seems like it's in a business park but there is a great mall across the street and so many restaurants to choose from. It was easily accessible from the airport. I would stay here again. Easily.

Liquor B.

Yelp
Recently had a stay at Camby. We enjoyed this property and the hotel staff was excellent. Shout out to Nicholas! Thank you. Check out the view from our room.
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Andrea D.

Yelp
Everything about this place is great. The atmosphere the rooms the food the service. From the valet to the servers in the restaurant! We were so impressed. The granite crown molding on the floor the beautiful chandeliers. This is an amazing place for a vacation or a special event. Truly top-notch restoration and investment in all aspects of the experience. Perfecto!! We will be back- it's our Phoenix spot!!
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Jenna S.

Yelp
This hotel really is so beautiful and a great place to stay in the Phoenix area. When you walk into the entrance, the lobby is so stunning. The location is also really perfect by Biltmore. There is so many great food options (We recommend brunch at Breakfast Club) and lots of great shopping options too. Our room was pretty nice and was clean. We also had a view of Biltmore/the mountains, so it was so beautiful everyday to watch the sunset. We also liked being able to take advantage of their outdoor pool. We would stay here again if we were in the area!

Nancy M.

Yelp
The middle aged Hispanic gentleman who runs the front desk, is rude, condescending, unfriendly and seems completely unhappy in his position. For the front desk, the first person being the face of your hotel, should be a happy, friendly and much kinder individual. Perhaps he would be better suited in the back of the house, with no human interaction?!?
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Nikole G.

Yelp
Made reservation four Tipsy Tea for 6 about a month ago. We all were so looking forward to this experience! Each person was $45- COOL!! I used to come to Phoenix and stay at the former Ritz- again- I was excited to come back! All the Teas sounded great, along with the eats and treats. We ordered the tea pots with gin and the other with rum- I don't remember them because I wanted the one with Vodka. But, the ladies I was with didn't want vodka. No problem. I ordered a fruity $12 tequila drink. It's was super cute. The finger foods they brought were all good. Desserts were okay. Bill came- each person had a $60 bill. They added gratuity. Didn't know they included gratuity. AND they rushed us out because they had a wedding party coming in. Not cool.
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Meg C.

Yelp
A stunning hotel in a wonderful spot for shopping and restaurants. While it not downtown, I think that is really to their advantage. I felt very safe and its very easy to get to the shops through a tunnel under the street. It sounds sketchy but its not at all, well light and clean! The hotel itself was very clean as well. I appreciated the daily housekeeping I know that is not easy right now for many hotels and the staffing shortage. The valet's were all lovely as well and the gentleman who checked us in was friendly too. I wasnt super impressed with the man who checked us out though. A bit cold an indifferent. They have a small pool but limited chairs. The woman who was bringing drinks our first day was working so hard and she didnt miss anyone. Checked-in on us multiple times as well. The pool also has some games and cabanas as well. I'm sure you have to pay for the cabanas which is annoying given how few chairs they have.
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Brian W.

Yelp
The camby is a great hotel especially if you are lucky enough to have Tee as your bartender. She is the best
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Omari D.

Yelp
Another moment when I date myself, as I recall this hotel being The Ritz-Carlton & hot spot for visiting sports team players... The location is great with the Biltmore Shopping Plaza across the way along with a few other great perks all within walking distance. Checkin was easy and the staff was helpful starting with the Valet and front desk. Our room was what we requested (kinda)... Asked for a high floor with a City View and the only city you can see is the new high rise directly across the street (Optima Biltmore Towers Condominiums) which is the only view I got. False advertising maybe, or someone needs to update the website. Technically that's the sunset view and the mountain view rooms would be the sunrise (not ideal during the hot summer days). That was my biggest knock. The room was somewhat "as expected" with no major thrills. I did enjoy seeing precautions taken like the remote sealed in plastic. Lots of potential to do a lot more with the Pool area, opening times and bar availability with service, & more.
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Sarah G.

Yelp
Valet only hotel. I hate valet only hotels. I usually stay at the Biltmore, but it was very expensive this time around, so I came here. Mobile key didn't work, bed is sagging in, and not comfortable. As a frequent business traveler, I really just want to get where I'm going and sleep good without a lot of obstacles in my way. It felt like a struggle to just get up to my room. Oh well.
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Peach P.

Yelp
The hotel staff is so amazing! You can tell they truly appreciate your business and enjoy working here. The hotel is so clean and the food is great. I'll be back for sure:

Anon. S.

Yelp
Enjoyed my stay while traveling to Phoenix, was just there for the night, but received complimentary tickets for the bar, which had great cocktails. The room very clean and comfortable. Perfect for a quick stay, with a bit of a luxury feel.
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Alane O.

Yelp
The Camby is a great boutique-like hotel (its actually a Marriott so get/use your points for better room deals). The pluses are great friendly staff, great bar to get a cocktail and chill. The rooms are comfortable but on the small. Side (even the upgraded ones) and the bedding is comfortable (not heavenly). Also great location. Minuses are that they have no room service really to speak of and despite asking numerous times we didn't see a room attendant in our room (but did see them servicing everyone's in the hallway). The pool is outdated. No spa. But they can give you a credit to go across the Biltmore. They seem to be a little short handed in the server area but again the freindly staff make up for the wait. For the cost of the rooms are a little high priced to not have these amenities. Overall great experience.
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Sandra M.

Yelp
The restaurant/bar has a terrible menu. I wanted a little something to eat with my cocktail and discovered there was pretty much nothing on the menu I could eat. The offerings were not appetizing and the kitchen would not customize anything to suit a person's needs. I am allergic to cilantro and could not get the Mahi tacos because the fish is marinated in cilantro. Apparently, they couldn't just use a piece of fish that had not been marinated. I also cannot eat spicy foods which eliminated a great deal of the menu because spice could not be omitted or sauce could not be served separately. I finally opted for the veggie panini but asked to leave off the Kimchi in case it was spicy as Kimchi often is. I was told that was not possible. When I got the panini I could see why. Each ingredient was not separate. It was all a mush of finely chopped items. I was quite hungry so I took a few bites. I needn't have worried about the kimchi being spicy, I couldn't even tell it was in there. It was not tasty, very bland and the flavors of the veg not apparent. I'm sure there are people from all over the country if not all over the world that stay at this boutique hotel. This menu offers absolutely nothing for the varied dietary needs or preferences of a majority of those people. I have been to a great many Phoenix restaurants from diners to very high end exclusive restaurants. This is the worst restaurant for both the food selection and failure to take guests needs into consideration. I was told many guests had made comments along these lines. The only good thing I can say is the service at the bar and drinks were good. I would respectfully suggest they find a new chef
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Kiara A.

Yelp
Staying at the Camby was like discovering an island in the ocean of crap that is 2020. Not to belittle the stunning decor, sparkling pool, or expertly cleaned rooms but, the staff is hands-down the winning factor of this PHX boutique hotel. Everyone involved from the valet service to the cleaning staff and of course, the front desk personale was friendly, accommodating, and greeted you in a calm (and competent) manner. I could go on and on about how pleased I was to have stayed at this hotel as it's centralized located and has a great host of amenities (although limited) but, I'll let the pictures and dozens of other 5 star reviews do the talking. The *only* thing I could maybe complain about was the fact that the pool was closed during our stay because of a private event and I really would've liked to have known this ahead of time + the lack of self parking available but other than that I was very pleased with the quality of service and hospitality during my stay. COVID UPDATES: Staff and all guests observe social distancing, the use of mask and frequent cleaning of high-touch surfaces. The gym, restaurants, and hotel bars were closed as of 9/20/2020.
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Ramina A.

Yelp
It is got great hype, but it really isn't all that. They charge for valet and they also have a second fee of hospitality stay on top of your stay. So, you have 2 added charges on top of your hotel room. The hotel is old, they have just painted over everything to make it look good. The hotel is not as clean, the vent above the shower is got mold and it's all black inside and you can see it while taking a shower, which was a horrible experience. Overall a 2 star hotel for me. Won't be back!
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Lydia T.

Yelp
This is a great hotel and perfect for my business travel needs. It's on the Camelback corridor and conveniently located 15 minutes from the airport. The staff is always friendly and the rooms are clean and comfortable. The rooms are modern and up to date. I love that they have a restaurant in the hotel that serves breakfast, lunch and dinner and has a full bar. They have a workout facility and pool. The fitness room is nice and works for on the go travel needs. I've never used the pool. It looks a bit small but has a nice atmosphere. The best part is there are the same familiar faces when I travel and stay here. Makes for comfortable as friendly visit.

Dougster O.

Yelp
Very clean and modern but An expensive hotel with very few amenities. A typical Best Western offers more. Had to request a shower cap and cue tips from the front desk. No coffee in the lobby in the am, no cookie upon check in. Nice looking pool but no jacuzzi. Had to get engineering to reset the tv, but that could be anywhere.
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Pooja P.

Yelp
We decided to stay at Camby for our trip, and I was disappointed by the service. To start, our flight was a red eye, so were landing at 2 am - so we would've checked in late, and I called the front desk ahead of time to give them a heads up. Unfortunately, our flight was delayed, and we didn't land until 3 am, and once we got to our hotel around 330am, the front desk worker said she "no-showed" us. She was new and said she needed to learn how to make a new reservation, so she said to just come back in the morning to talk to the manager. The manager wasn't friendly, but he fixed our no-show fee and got it taken care of - I wish he were more friendly! The Camby has Valet parking which is great -- you can text them 10 minutes before you're coming down, and your car will be ready! The restaurant attached to the hotel also could have had better food. We got room service for two/three nights and honestly didn't enjoy the food! Although the rooms were clean and spacious, the bathroom floors had stains! If the service had been better, I would have enjoyed the stay more!
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Kelly H.

Yelp
Stayed here during a quick business trip. Service is quick and staffs are very friendly. Rooms are clean which is a plus.
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Forrest L.

Yelp
As a business traveler, I am not looking for luxury, but I need things to work smoothly. At this hotel there were a bunch of little things that were poorly maintained... The shower curtain rod was sagging so badly the shower curtain wouldn't stay closed and kept showing back to the sagging middle. The wifi was missing and when I tried to call the front desk I discovered the phone didn't work either. When I finally got a good if the front desk they told me to call their Internet provider. Seriously? You want me to take my time fixing your problem with your vendor? I passed and used my hotspot instead. But the real frustration is upon check-in the discovery of an almost 10% mandatory "property fee". I hate businesses that aren't transparent and take advantage of situations where the customer is backed into a corner. I would have still visited the hotel had the room rate included the fee to start with, and wouldn't have felt so negative about it. But advertising one cost and then hitting the customer with hidden fees...I just don't like it and will do everything I can to avoid staying here again in the future. Despite it being a great location for the purpose of my travel.
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Bradley G.

Yelp
Um, it was a really mid experience. For how fancy it appears from the remnants of The Ritz, you expect more, but it was just okay. I booked it using my Marriott points and you'd think the stay would largely be free because of that, but they sneak in a "destination fee" whatever that is and it racks up a large amount. Why stay loyal and use points if I'm going to experience highway robbery anyway? I was ok with the overnight parking charge and room service, of course, but tacking on a total of $100 + other fees is so unnecessary and really kind of ruined the end of the trip for me. Especially since clearly those fees aren't being used for upkeep. The biggest plus was the restaurant/bar. The food was great and the service was great. I also want to give a big kudos to the front desk worker who was still working while pregnant. I wish she could have had maternity leave, but y'know, capitalism.
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Alan R.

Yelp
Great location, good food and shopping nearby They acknowledge Titanium level, but no upgrade when the hotel was empty.... really??? The kitchen and staff has a very mediocre level of support and options for Gluten-free allergies....
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Michelle R.

Yelp
We booked this boutique hotel for a weekend trip to find the sun and escape the rain in Seattle. We arrived at 11pm after booking on the air, to find the double we reserved via Marriott was not available. We were able to make due with the couch in the room, with the hope for a double on Saturday night. We also learned the pool was to be closed for a private event on Sat night (part of the draw for us was the pool experience). The front desk was polite and offered breakfast for our party. Walking in, the lobby immediately greeted you with a clean floral scent. Decor is hip and upscale. The front desk did their best to accommodate Our king room was clean and smartly decorated, with bold blue accents. The ceiling above the bed was copper with snarky sayings, ours was "it's not that your lazy, you're on energy saving mode". The shower had great pressure. We dined in the restaurant, both for a night cap and breakfast. I would stay again. My experience would be 5 star except for our initial glitches.
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Stephanie L.

Yelp
A hotel across from a giant shopping center? Sold! What a location! The Camby was an obvious choice for me when flying out for a business trip. I'd heard it'd previously been a Ritz Carlton but had converted. Well, the shedding of the traditional Ritz vibe was certainly apparent. I could've down without some of the more avant-garde decor but at the end of the day, it's a hotel.... who am I to judge? My moo light worked just fine at illuminating my room after all. & I personally dug the self referencing chandeliers. My room was clean, quiet and spacious enough for that me! WiFi was fast. Check in was a breeze. My $5 quest bar was a bit steep at the hotel marketplace but I guess that's their cost of doing business. Would stay here again for sure. Although it was a business expense, it was quite affordable.
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Tom C.

Yelp
I love the location, across the street from a decent mall with some good dining options (Cheesecake Factory not included in the "good" BTW). There are also a couple breakfast/lunch places within easy walking distance if you don't want to pay fancy hotel prices for eggs and such. The Camby is nicely appointed and the service was good but the last time I stayed here it was a Ritz-Carlton vs. one of the Marriott Autograph Collection hotels and I'd say that it's bit of a step down overall. Still very nice but the Ritz experience is something special. That said, I would still stay here anytime I was in the area. Lots going for The Camby.
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Kelly B.

Yelp
Not worth it. This hotel is relatively reasonably priced compared to some of the resort hotels in the area, though I feel like they take the word "minimalist" to a new level, especially for what they charge. The hotel room was nice and clean, but it didn't come the amenities of a normal hotel in the same price range (I couldn't find any body lotion and didn't feel like calling down for some, there were no bottles of water in the room - I get thirsty overnight!). They also upcharge for things - parking is $35 per night! You can park by the nearby AMC for $16, but I wasn't too happy about paying for parking in general. They also have a fee ($100) if you want to bring your pets. It just seemed like a lot to add on for a $200 hotel room. On the plus side, their restaurant is pretty good!
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Chris P.

Yelp
Loved the stay and hotel! It is in walking distance to many restaurants and a mall! Plus the views are just awesome! Loved it! Can't wait to go back!
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LaShonda H.

Yelp
I really enjoyed this hotel. It was in a great location, it's a beautiful property, the room was very clean, and the price was right. The only negative was the $32/night valet only parking. The staff was very friendly and all wore masks which was great. The swimming pool is on the second floor so it's a "rooftop" pool and lounge area with a lot of space. Unfortunately, the pool is only ~3'8" which was weird. I saw a bunch of folks just sitting on the edge with their feet in the water. It's not useful for much else. They did have bikes you could rent which I did not take advantage of and apparently you can rent a record player and vinyls as well. Didn't take advantage of that either. The bed was very comfy and my view from room 709 was excellent. I could see the sun rising over the mountains in the morning and setting behind them in the evenings. The Artizen restaurant was great for cocktails and coffee in the morning. I didn't try the food though. You can walk across the street to Biltmore Fashion Park if you want different food options plus shopping. Parking over there is free and there is a tunnel to walk under the street from hotel to shopping mall. About a mile and some change down the road is more shopping, more food. I would stay here again, you won't regret it.
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Arnold M.

Yelp
Arnold Mcculler Just drove from Albuquerque to Phoenix on concert tour with James Taylor my band for the last 50 years, I'm 72, and needed to rest after the long drive. I'm traveling and studying drug an alcohol counseling simultaneously. Internet is imperative since it's our prime form of communication today. My room was not equipped with internet access, and after my 6am arrival the room was finally changed down the hall at 8am. Now this room along with broken telephone handsets has no air conditioning. I tried to rest but ordered from the front desk a breakfast to help me relax. No answer. The front desk agent took the order. After 30 mins I called for the update and it was never placed. I'm not an impatient guy but for traveling artist the hotel is our safe haven. The food just arrived. Covid delivery style. My only question is why would you not want better service for repeat clients?
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Bunny G.

Yelp
Ugh Marriott what have you done! Your cheap decorator ruined a beautiful hotel! This was formerly the Ritz Carlton and its hey day was an extravagant luxurious European inspired beautiful place to stay. When it was the Ritz they had doorman to welcome you in and polished courteous pros to check you in. Have I been gone that long? This Biltmore corridor is not what it use to be. If you want a real boutique hotel stay at a classy Kimpton. This is a Las Vegas reject. As a matter of fact, I'd send you to Circus Circus before letting you stay here. From the odd bellman to the stoic front desk agent to the sketchy patrons it was like Alice in Wonderland meets The Rappers Un-delight. No thanks! Even Wonder Mike would take his Hip Hop self and The Furious Five on outa this rabbit hole! Don't bring a family here either. Ratchet wannabes in the lobby. Copper like "mirrors above the bed, dark ugly blue painted walls, dark gloomy hallways...picture The Shining, yep it's like a spooky house. ugly black carpet in the rooms. Ugh I needed a shower just leaving this "motel"! The worse part? I know, how can it get any worse? Noisy construction at 7:30 a.m.! Drills and hammers right above our room! The front desk did not warn us bout this ridiculous racket and inconvenience. Don't stay here! Run Forest Run!

Alexis B.

Yelp
This has been one of my best stays! From the moment I arrived, I was greeted warmly by the front desk staff. The restaurant offers delicious food and drinks, making each meal a delight. Lyan at the front desk went above and beyond to assist with a personal printing request, ensuring I had everything I needed for work in a timely manner. As a frequent traveler, I can confidently say this hotel provides a wonderful experience, with a clean environment and an exceptional team!
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Kathee C.

Yelp
We stayed at the Camby this weekend and I can't recommend it enough!! I am obsessed with the art throughout the hotel. It is so cool! The decor is modern and bright. The service is so friendly. Every single employee we have interacted with has been warm and welcoming. I can't believe how gigantic the gym is! The pool area is very nice and they even play movies there at night. Our room was awesome, we have zero complaints!!