Jd H.
Yelp
I was present in your lobby awaiting the arrival of business associates and friends for a pre-meeting gathering.
During this time, I observed several members of the Titans organization. While I maintained a respectful distance, I did encounter a player with whom I had a prior business relationship. We engaged in a brief, mutual interaction, concluding with a photograph. I have since requested that your staff preserve the lobby footage documenting this interaction.
Subsequently, Mr. Anthony Rocha, Director of Front Office, approached me and instructed me not to take photographs. I politely explained my professional acquaintance with the individual. I further clarified my professional background within the NFL and my extensive network across professional sports, including coaches, scouts, owners, and players. I also emphasized that any mutual decision to take a photograph with an acquaintance is a private matter between the individuals involved. Mr. Rocha continued to insist that I could not take pictures with anyone, and his demeanor became increasingly condescending. I even inquired if he would object to me recording our conversation, and I also requested his name and the name of his superior, which led him to provide your business card. At no point was I asked to leave, as I had not engaged in any inappropriate behavior.
Approximately five minutes later, Mr. Rocha returned with Titans Security, MCSO, and hotel security personnel, who surrounded me. I was understandably alarmed, embarrassed, and shocked by this escalation, as were two of your Front Desk employees, who appeared equally taken aback by Mr. Rocha's actions. To de-escalate the situation and avoid further disruption in the lobby, I voluntarily exited the hotel.
After a peaceful conversation with Titans personnel and MCSO, I re-entered the hotel to obtain your contact information and reiterate my request for the preservation of the lobby footage. Upon retrieving my car from the valet, I discussed the incident with several valet attendants, some of whom recognized me from previous visits when I met with my associates and friends from various teams. They expressed similar shock at Mr. Rocha's behavior, noting a common sentiment regarding his actions among others.
Mr. Rocha later reappeared outside, and I calmly reiterated my request for the preservation of the footage, which he affirmed he would do. However, to my astonishment, two minutes later, MCSO issued a 24-hour trespass warning against me. Everyone present was astonished, as I was simply there for a business meeting and to connect with acquaintances. Mr. Rocha's aggressive conduct unfortunately prevented this. I discreetly departed to avoid drawing further attention to my meeting with the Titans.
My past interactions with this establishment have always been professional and positive; I have frequently booked your upstairs conference rooms for multi-day productions and have met numerous colleagues and friends at The Camby (Ritz-Carlton), and I occasionally dine here. I have never before encountered such behavior from any of their personnel.
.