Jazmin R.
Yelp
The wait... months eyeing this place to finally visit, and then this experience..
I made a reservation & my table was not ready, so i was invited to wait at the bar. Bartenders are not prepared to discuss cocktails, explain them or recommend them. Getting the bill from the bar for 1 drink took about 10 mins. I went to the hostess, she advised she had cancelled my reservation 'because i was not there'. (she had told me to go to the bar..) Luckily, she did me the favor of re-instating my reservation.
At the table, the beers we selected were out of stock, our second choices took about 20 mins, we did not get water for a while, and we got our appetizers & main courses at the same time. I went with the Blue Cheese Truffle burger, i don't think there was any truffle. I make better truffle burgers at home to be honest.. my side was a kale salad, it really was delicious, cheesy fries were also pretty good. It was a group of 5 of us, and none of us were impressed with the burgers, they lacked flavor, nothing special. How could Capital Grill have such a big name & be renowned for quality and allow this subpar burger venture to happen?
The wait staff is just not trained. They have no experience with the menu, making suggestions, checking on people, everything was a struggle, we were not asked if we wanted refills on drinks, didn't get straws, etc. Our waitress was really nice to us, but we could tell she struggled because she is not trained well.
I don't think i would be willing to pay full price for Capital Burger, perhaps Happy Hour... But there are better Happy Hours in the area... so I don't think I would visit again.