David F.
Yelp
I am a longtime and frequent customer of the Capital Grille and I am generally very satisfied but today I brought two guests with me and I have to say a couple things were just off. We ordered 2 filet mignons and 1 New York sirloin but, before we ordered, we asked if they had A1 steak sauce and the waiter said yes. All 3 of us really like A1. Anyways when the food arrived, the waiter gave us two small cups and told us one was A1 and the other was a house version but the problem was neither one was A1 so, even though we asked before we ordered, we were unable to get any A1. This was disappointing as we probably would have ordered something else if we knew we wouldn't be able to get A1. Also, I have ordered the au gratin potatoes many times over the years and I love them, however. It seems as though they changed the recipe and today's au gratin potatoes were simply not very good. In the past, they were always cheesy and high quality. Today, there was little cheese and it seemed like they were coated in a floured milk. I'm not exactly sure how they changed but they were no longer high quality and nothing like I've been getting in the past. Again, this was a big disappointment. So, it just seemed that we couldn't get what we believed we were ordering, and it seemed as thought both these issues could have been easily better handled if the waiter had just better communicated with us. Having had so many high quality past experiences, it was just very hard to pay for such an expensive bill today while not receiving what we thought we were ordering!