Diego M.
Yelp
It is not often that I write negative reviews but after tonight's experience with George, the "Manager", I feel compelled to say my peace in a public forum. When considering a venue for a special day, it's important that the staff, especially the "Manager", make your guest feel welcome and appreciated. The staff is not doing you a favor, they are there to help execute a service that you pay for. I have never experienced a more unfriendly and unprofessional catering staff. The manager had the audacity to yell at my family, on a day that was supposed to be a celebration and a festive event. Thankfully, this dimwit was smart enough to lower his voice and walk away, before things escalated further. Only after we left did I hear from other guests that the "Manager" charged our guests for the same beer that was sold as part of the package we bought, simply because they asked for it at the bar. Common sense (and good business practice) would have been used if he told our guest that the bucket around the door was full of the same beer and that it was already paid for. No, this knuckle head had to be sneaky and charge extra because our guest went to the bar. At the end of the night, while people were saying their goodbyes and packing cars, he decides to rudely tell people to leave and that they couldn't be congregating at the tables because the party was over.
Hopefully this review comes to the attention of the people that own this establishment. You have to do something about this guy and the staff you bring on. They don't care about your business and are treating your customer poorly. If you are looking for repeat business, you won't get it from us or anyone that takes a minute to read the other negative reviews on here. Considering there are so many negative reviews on this place, either the owners are not reading them or they themselves don't care...