Shawn C.
Yelp
Just returned from our Christmas celebration dinner, and overall a very enjoyable experience. As always, the good and the bad:
Positives: 1) Jessica was our server and was almost fantastic (more to come), 2) 4 of 5 steaks and a burger (darn teenager) were on point, 3) smashed yams are crazy good, 4) asparagus-broccoli-Mac n cheese all solid sides, 5) crème brûlée was just the right finish.
Negatives: 1) wife's steak was overlooked and wasn't inputted w/all, so didn't arrive with everyone's meal. To Jessica's credit, she took responsibility (her mistake) and said they would get one asap (no issue, having previously served, it does happen). About 7 minutes later her steak arrived, with what can only be described as a painful acidic taste. Not wanting to slow things further, she oversauced it and made do. The steak as well as the crème brûlée were both comped, but was surprised we didn't see a manager or our server after mentioning the steak's flavor to her until picking up our plates.
Holiday meals are always tough as patrons want everything perfect, an expectation that is not fair. However, if things go sideways, that's when the true measure of an establishment is understood. In this case, I thought it should've been handled better. Overall, got a 4 based upon 4 out of 5 of us enjoying our meal.