The Cheesecake Factory

Great location, classic menu, and delicious cheesecake! I recently visited The Cheesecake Factory in Marina del Rey and had a memorable experience. Here’s a breakdown of my visit: What I Loved Beautiful Waterfront Views: The restaurant is right on the marina, offering lovely scenery and the option for outdoor seating with fireplaces. Extensive Menu: There’s truly something for everyone, from vegan options to hearty steaks and, of course, over 30 types of cheesecake. Friendly Service: Our server was attentive and made sure we had everything we needed, even though the restaurant was busy. Tasty Food: The cheesecake was, as always, the highlight—creamy and flavorful. Atmosphere: The vibe is lively and casual, perfect for groups or family outings. It can get a little loud, but it adds to the energy of the place.

Originally started in Washington DC I have been coming to Cheesecake Factory since I was in high school and would consider it one of my favorite American casual chains. They are most famous for their GIANT menu filled with all sorts of different dishes and of course their large cheesecake selection. This location is right by Mother’s Beach in Marina del Rey and even though there is a giant parking lot attached parking will be valet only otherwise you can try to find street parking, which can be difficult in this part of town. Inside is very large and filled with all sorts of different sitting areas and types of seating. This restaurant can also host many different sized groups from 2 to 8+. Every time I come here, I try something new, but there are some dishes that I like to get often. The first of those are the Avocado Eggrolls which I’ve been ordering since I first started coming here. They’re always consistently good and always taste the same and I would highly recommend to anyone especially if you are new to this restaurant. Next, I actually tried something that I’ve never tried before which was the Burger Special. It was a Double Smash Burger with grilled onions and honestly, it was better than I was expecting. The burger was juicy, large, and just tasted great. I would definitely recommend ordering a burger here and would get one again in the future. Overall, this is a great casual lunch or dinner option and I plan to try their breakfast sometime in the near future. This is the sort of place that would be fun to bring family and friends, not so much a date spot or a place for a work function dinner. I will definitely be back many times in the future.

Yesterday my family and I celebrated a graduation and had a party of 7. The wait time for a table did not take long. parking is $8.00 for self parking and $12.00 for valet ( it’s not much of a diff). Our server was Silvia P she was very patient, knowledgeable and friendly. She did not miss a beat. The food was good and the cheesecake was decent. I had a vanilla bean cheesecake. Our overall experience was pleasant.

First time trying The Cheesecake Factory and am blown away by the delicious food and service. We ordered the fried calamari, skinnylicious salmon, house salad and triple berry bliss cheesecake. We were served by Serena and I have to say her service is awesome. Thanks for slicing the cheesecake into half so that we can share and serving our salmon later when the table is overwhelmed. Love to be here again for your exceptional service.

The Cheesecake factory was great. The food was good and the drinks even better. We took Cheesecake to go and it was delicious. Just beware it's $9 to park at this Cheesecake factory.

When we arrived last night at 9 PM, we were told it would be a 15 minute wait. 45 minutes later we were seated, then told, after giving our drink orders, that we had 15 minutes to decide on our dinner choices because the kitchen was closing! The service went downhill from there! We had 3 different servers. I never received a single refill of water until the end of the meal. My son's Arnold Palmer was just lemonade on the 2nd refill because they dumped the tea and couldn't accommodate his refills of Arnold Palmer! My honey's coke zero had zero syrup on his refill, and the lady couldn't say why. We knew why. It was because they were rushing us out the door at that point, and didn't want to take the time to put on another bag of syrup! I took the time to set aside a salad and fries that we planned to take back to our hotel room since we were being rushed to leave, and before I knew it she cleared the fries. Then, she tried to swipe the salad which is when I told her I specifically set aside the fries and salad (uneaten ) to take home. Instead of bringing me a container to put my salad in, she rushed away with my salad which in my opinion would be a health code violation. Why would she parade my salad through the restaurant and what was it exposed to? This Cheesecake Factory definitely did not meet my expectations and is overpriced between the parking at $8.50 to the soda at $5.50, especially when they're going to get cheap on the refills at closing for something that really only costs the business $.25 cents per soda! He brought one basket of bread for 5 adults. Another example of putting the business before the customer!

Food was great. Service was great. The atmosphere is phenomenal, if you are sitting outside

Three pax ordered three pastas, one pizza, two mac n cheese and one cake😆 Thé Jambalaya pasta is nicest of all. Fried macaroni is not bad. The mac n cheese can skip…

**went with a family of 8------ Great location with beautiful waterfront views. I had the Skinnylicious Grilled Steak Medallions- they were cooked perfectly (I prefer medium rare). They were so tender, cut easily with a butterknife, and paired perfectly with the mashed potatoes and green beans. I also had the Mai Thai. Delicious!!! My boyfriend had the fish and chips and Pina Colada. The Pina Colada was delicious. He felt the fish and chips were something that was a frozen food. The waiter was attentive and friendly. The ambiance was good. A little loud but not too bad. The room was dim (we had to use our phone flashlights to read the menu) Appetizers: Pretzel bites: so soft and not too salty Thai Chilli Shrimp: perfectly coated and fried crispy that melted in your mouth. Delicious taste- not too spicy Buffalo Blasts: they were good. Too much fried food for me though. These are like deconstructed buffalo wings Cheesecake: Lemon Strawberry Adams All were delicious

I've come to this location a few times and it seems to not have gotten better the more I eat here. Subpar. The bartender was swearing when having a conversation with a coworker but it's not exactly private when there's customers sitting at the bar. He also charged us for a cheesecake when he said I had a free cheesecake reward. I showed him the mistake and it was fixed but thought it was ironic because he was the one to suggest the free cheesecake slice. The raspberry lemon drop is BRIGHT red. If you see what it's supposed to look like (see photo) it looks like a cosmo. None of the ingredients listed should make it that color. Next, the JW pink lemonade tasted very weak in alcohol content. Wasn't able to watch him make it but this tastes stronger at different locations. Whenever I order the pasta di vinci, it ends up coming with random strands of spaghetti, when the dish is solely penne. It makes me wonder if it is being mixed up with a different dish or something? It's inconsistent. The sauce was a lot creamier/thicker than usual. When I ordered I said extra chili flakes on the side and the dish was brought with none. I've been a regular of the company for so many years but this location seems not fantastic.

This place is an accident waiting to happen. It's way too crowded to walk around with staff carrying food, people walking, and the kitchen in the walkway. I didn't enjoy my time at all. Our family sat at the end and I could hear the clashing of dishes the entire time. My burger sucked and the waiter didn't really care to do anything about it. It's a bad location and experience all around. I would not come back or recommend to anyone.

This Cheesecake Factory is in a great location right on the water in Marina Del Rey! This place is always crowded, but you can usually grab a seat at the bar easily on a crowded night. We got the Korean fries cauliflower and the egg roll sampler to share. The cheeseburger and avocado egg rolls were defiantly the favorite of the sampler but all were good and came with a great sauce. Overall, we will come back but the food always feels so heavy when you are walking out of this place.

Cheesecake factory is one of my favorite casual place to dine. When I go there I go mainly for the Avocado Eggroll olive it it's crunchy and so tasty. The environment is great there by the marina and the service is friendly.

The service is hit or miss, even when not very busy. Don't get me wrong, they are always very nice but often you sit there waiting for someone to take your order, check on you, etc. I always need extra napkins. I come because my family likes it, otherwise it is not somewhere I would pick. The tables inside are too close and it's like being in a pinball machine when I am with someone in a wheelchair. The other day I accidentally hit someone else's wheelchair trying to get to our table. Not much they can do about it but the width of the front door is a tight fit trying to get a wheelchair in and it's incredibly frustrating. The food is okay. Frankly, not worth the prices that they charge. The cheesecake, luckily, is delicious.

i'm not the biggest fan of desserts. Typically after I'm having my dinner, I will not go into the dessert menu but this time I had to try it because of course it's the cheesecake factory. Boy was amazed. Their cheesecake is absolutely wonderful. A must try great location for familyand friends not too noisy. Can be crowded at times but the service continues to be outstanding.

I'm giving this experience 3.5 stars the service was great and the food was good besides the rice in my gumbo it was still very raw. I'm a big fan of the gumbo so delicious but the rice being raw made the experience very unpleasant. I instantly let our waitress know and she was so kind I didn't request a new plate just the rice and they did bring and it out and unfortunately it was still raw at this point I was so full with the bread that I just pushed the rice to the side and ate the gumbo. I did talk to the manager which he was very kind and understanding he was very helpful. On a good note the rest of the food was amazing and the dessert we got was delicious we got the tiramisu cheesecake and the basque cheesecake which were to die for.

One of my "go too" favorite restaurants to date! When I want something good to eat for a reasonable price, this is the place I immediately think of!!! 5's!!!

Slightly understaffed, or just a little chaotic, it took us about an hour to get seated at a restaurant that was only half full. The food is what you'd expect from a cheesecake factory. We weren't as excited for the meal as we were waiting around to have some of the cheesecake for dessert, which never disappoints honestly. The restaurant also has a great view of the marina from this location. if you're not in a rush, and you're looking for more of ambience then an efficient meal time and quality food, then it's still a solid place to try. My one large beef with this location is that they charge $6-ish to 'valet' your car. But I parked the car myself. It was just a forced $6 to be in the parking lot in general. And with the lack of parking around it feels like an unnecessary trap.

This Cheesecake Factory has a tiny little parking lot and so it is valet only. The good part is that you're sitting right above the water in the marina and it is a nice view. The staff is usually quite friendly here. They really deserve 3 1/2 stars. I would like to see yelp do half stars. The food is regular chain restaurant food. I'm happy that they now show the calories, and have a low calorie menu. They have happy hour in the bar area Monday through Friday 3 PM to 6 PM I usually get a salad. They are quite huge and very good. You can actually share any portion between two people. So yes, the menu is pricey, but it actually feeds two people. The cheesecake here is exceptional. My favorite is the Godiva chocolate. It has three different layers of chocolate and it is so rich. Once again, a minimum of two people could share this. Expect long waits during prime eating times.

Came back to celebrate my daughter's birthday again on 10/8/24. We were greeted warmly with friendly staff at the front and waited a bit to get seated. We were seated outside and it was a beautiful evening! The views are amazing at this Marina Del Rey location. We came early enough, we didn't have to wait that long for a table. Why the 3 stars this time? Well, there was a piece of hair in my Carbona pasta but they were generous to give me another. The pasta was delicious otherwise. Everyone else enjoyed their food. The other disappointing thing is that yah, they decorated the plate where the cheesecake was on for my daughter's birthday but they couldn't even give her a gift? Like a scoop of iced cream or anything to acknowledge her special day. But anyhow, the service was good which made up for the disappointment.

It got the star because the food was cooooo but it had hairs in my egg sampler plate. The waiter (Tiffany) took our order and hasn't checked on us since. They put us outside and didn't turn the heater on. Then we asked to be move to the sun they told us "no it was reserved for a bigger party" but the party never showed up and we was there for at least a hour. Every time we tried to get her attention she kept ignoring us and walking away. By the time we were about done with our food we had 3 different waiters and the last one had to get our orders so he could even make the receipt. This was a poor excuse of a Cheesecake Factory !! I would never come back to this one ever again.

Great service ! We had party of 12 and the location was accommodating the that we had almost no wait. I would like to thank Erick for his amazing service. Very attentive, prompt and kind. Thank you ! Truly appreciate you.

We went to Cheesecake Factory to celebrate a birthday and we had a good time. Our waiter francisco was amazing and attentive. The food was delicious and the service was even better. One of my favorite dishes is Bang Bang Chicken. We tried the herb crusted salmon which was very delicious. The crab dip was very crabish and was really good. You can't leave without buying some cheesecake to go!

I wanted to be clear that the only reason they got higher stars was due to their waiters. David and Tony I think were the names of the waiters that helped me. They both went above and beyond to wait on me as I was eating by myself for my birthday. I sat outside because it was very noisy and dark inside but outside ended not being any better. I sat in the patio with a view of the marina and it was about 70 degrees and the burners were all on full blast. I am usually always cold and I had a sweater on and I took my sweater off and the heat was just unbearable. I felt like I was being roasted and my forehead and head were Hades. I asked the people around me if it was okay to turn it off and they said yes so I summoned a waiter and he said they could only turn it down so they did but it was still hot. It made it so uncomfortable I left as soon as I was done with my meal. Now the spicy tuna appetizer was filling and delicious and then I had a free slice of cheesecake for my bday so I ordered the original but it took FOREVER to come out but I was in no hurry so I didn't mention it to my waiter but it was little annoying. The waiters were very sweet though and brought me a bday decorated plate without me saying a thing. That made me smile. I used the restroom before leaving and it was neglected for sure. Oh and the valet was $8.50 which they don't give you change they just expect it as a tip because most people I'm sure don't care but they had me get my own vehicle because it was parked so close by so I'm like WTH am I paying for then? Guess just the parking spot for the 30 mins I was there.

Strongly recommend this location, unless Ryon is on duty....one of the managers, NOT customer friendly.

This was my most disappointing visit to The Cheesecake Factory yet. Valet parking only, unless you're just making a touch-and-go. Today I placed a to-go order... and how I wish I hadnt :( First off, no update was sent about my order being ready, which has always happened at other locations. The packaging was tragic-- Paper packaging for food items with sauce is what I would call an obvious no-no, eco-friendly or not. All the sauce from my steak Dianne and chicken Madeira was stuck to the paper box so my meat and potatoes were all VERY dry. And who likes dry mash? :(( Tbh I wasn't sure if my food would make it to my destination without breaking through the paper bottom)! The food was cold. And my cheesecakes were topsy turvy in their containers. For such a gorgeous waterfront location, service really needs to step it up.

Something nostalgic about this chain! I haven't been here in years, but there is something about their enormous menu that hasn't change too much and their vast variety of cheesecakes that makes this place comforting. What is even better about this location is the view of the marina that makes it stand out. Parking is valet only for around $5 too. Service was pretty good and attentive. My favorite items here are the Cobb Salad and Meatloaf. The Cobb Salad seems to be disappearing from a lot of other restaurants to happy that it still exists here. The Meatloaf is a huge portion so great for leftovers. It's a bit on the sweet side, but still good. Overall, if I were to go to a chain restaurant, I would choose this place in the marina!

They had the best service I've ever had at Cheesecake. We were celebrating a birthday and they brought a cheesecake with a decorated plate and lit candle. They made the night so special. Thank you!

If she doesn't want to go to cheesecakes factory call me and take me instead because every single dish here is delicious. The chicken piccata is one of a kind and I get it every time I go. The lemon sauce is out of this world and they cook the chicken perfectly. Who doesn't like angel hair pasta? The spinach dip is also one of my favs. If you love banana cream pie/pudding, you must try the banana cream cheesecake. I didn't get it this time but the avocado egg rolls are packed with so much avocado. Service is always good despite it being packed all the time. Ambiance is a nice family style restaurant perfect for birthday/graduation celebrations or for date night. You can do inside or outside seating and look over the marina.

For a chain restaurant, Cheesecake factory is pretty reliable. I've been to many different locations around the US, but this location has a very different waterfront vibe, quintessentially Marina Del Rey. The food was tasty, the service was friendly and the views were vibey. You can always expect large portions and an even larger menu.

Wow I feel really lucky to live so close to this place the one in Marina Del Rey has such a beautiful view of Mothers Beach and their managers are great and the food is wonderful It's always delicious. Of course you can't beat the choices for cheesecake. They even have one that's carrot cake cheesecake. Really any flavor that you can dream of is in cheesecake farm here. It isn't the most inexpensive but they give you value for your money. There are plenty of wonderful places in Marina del Rey and when would think that something that's a franchise wouldn't be the place to go but I really do recommend it. It's that good that it is well compared to the other great places in town.

One of the best Cheesecake Factory locations by far! We are definitely spoiled to have this in our neighborhood. Wonderful service, with a great waitstaff and managers. Generally hot, good food. A beautiful ambiance with quite an epic view of the Marina and Mothers Beach playground. All with the enormous Cheesecake Factory traditional menu, and cheesecake variety! What's not to love, perhaps the valet only for those who prefer to self park. Cheers to good eats and our most traditional go to spots Yelpers xx

They serve half slices of cheesecake.. Ridiculous.. I live in Vegas and get cheesecake all the time.. The slices here are literally about half the size.. What A JOKE....

End of the year, time to celebrate! From the beginning of my visit to the very end, I was treated like a MVC Most Valuable Customer. Kind staff greeted me, but I was distracted by the cheesecake display. It's hard to take my eyes off the delicious cheesecake creations. The atmosphere was busy and warm. I was seated promptly and calmly went through TCF's extensive menu. My server was extremely attentive. He brought the bread and softened butter. Butter and bread are my favorite meal starters. I found myself fixated on the FACTORY COMBINATIONS page of the menu. Finally, after extensively searching, I found my dish. Among all the dishes, I found it! Chicken Madeira and Steak Diane. The dish is served with asparagus, mushroom sauce, and mashed potatoes. The best way to describe my plate is two dishes on one plate. What a wonderfully delicious meal. Great food served with great service, who could ask for anything more? Well, I know there's a question. How can I come here, and not walk out without a slice of cheesecake? The answer is, I could not. Thanks to my careful observation of the dessert section, I had a slice of Carmel Pecan Cheesecake for dessert. A beautiful combination of chocolate crust, creamy caramel and delicious chocolate whipped topping. OMG! Delectable! Here's where my wonderful time comes to a regrettable conclusion, I ate the entire slice, before I even thought about taking a photo. Well, now I have to go back, purely for research purposes.

What can I say it's been years but coming back how the mighty have fallen. Increased prices, lackluster food and service to match. The food was overrated and overpriced yet managed to come out oily and undercooked. The service was a spotty as public WiFi. I used to hold this location as high regard but seems like times have change. Probably would have had a better experience at a mall location, so if the food was sub par wouldn't go hungry and head to the food court for something edible. Had a reservation made it on time. Ordered food and apps, apps came out late along with the food and still had an app missing. Louisiana pasta was undercooked and sauce was pure oil. Sent it back but by the time my replacement dish came out my family was done eating and took it to go. Manager didn't care, no discount no apology, felt bad for the waiter who did help us even though it wasn't his section I mean he didn't cook the food but still and after being here an hour and a half our table was only offered 1 refill. Bill was close to $200 oh well sometimes you get value sometimes you're better off just getting a whopper at BK, save yourself $190

I love the view of the Marina from this location, as well as the endless selection of cheesecake and signature bread and butter. Generally, I eat healthier these post-COVID days and while you can certainly order healthy options at this location, it may be challenging to find what you are looking for. Plus, you probably won't be able to resist the bread and butter. Recently, I stopped by this location with a friend after visiting the nearby farmer's market. Lena was our server and she was just fabulous. Kind, amazing and beautiful personality, helpful, responsive, and made sure that we were satisfied. We split a grilled chicken and avocado club sandwich which came with french fries. It was plenty for two. I was satisfied at that point, especially having had the bread and butter, but my friend talked me into a cafe latte and a slice of tiramisu cheesecake to share. Personally, I prefer classic cheesecake, and the tiramisu cheesecake was a little too sweet for me, so I only had a few bites. I recommend the classic cheesecake. Finally, the ambiance was great. As mentioned, Lena was wonderful, the whole staff was friendly including the hostess, and people were in a festive mood. I recommend this location for a meal with a view. It is a great place to visit with friends/family/date and once you are done, you can walk off your meal and enjoy the view at Marina (fka Mother's) Beach.

Luckily, my mother and I encountered one of the two twins who are veteran All-Star servers. You can read through some 2000 reviews, but the reality of the matter is that what really makes this experience at this particular restaurant a hit or average (because their mere location alone should prevent it from being a bad experience) is oftentimes who serves you. That is the reality. There are two Superstar servers both identical twins (African-American sisters). And while still young, they both have over 20 years of experience. They are kind, professional, and super efficient. Once we were seated with either one of them, I knew it was going to be a win today. I went on to order a chicken Caesar salad and my mother ordered the steak Diane. Both plates were delicious. The restaurant has a long and storied history in Marina del rey. That said, to have so many reviews and average only three stars is unacceptable-particularly in today's day and age where dining is as expensive as ever. Where the restaurant comes up short is clearly in the quality and level of the servers, which in turn is a potential reflection on management. Fortunately for my mother and I, we knew we were in good hands when we were given one of the two twins.

This place has gotten better. Food is good but was warm. I feel they let the food sit out in those hot lamps to long. Every time I passed by the kitchen, there was at least 10 plates under those lamps. Anyway back to the food. It all was good & the service was also good. Not my 1st choice but there's a cool kids beach play ground there & we got hungry. It was convenient.

I love the Cheesecake Factory! This location is my favorite and my go to when I am in Los Angeles. The Marina Del Rey location has outside patio dining with a view of the Marina. I love the chicken lettuce wraps and of course cheesecake for dessert. My favorite is the Godiva chocolate cheesecake.

We've been coming to this location for a few years now because of its beautiful views of the water and service. Inside & outside seating. Valet parking at $8 (on Saturday night). We were told our wait time would be about 20 minutes at approximately 6:30PM, but in reality, we only waited 5 minutes to be seated for our party of 4 ( I guess we got lucky). Food never disappoints, I enjoy having their 'Chicken Jambalaya' over and over because of its unique taste... served with pasta, but you can request it with rice instead. As drink, I had a 'Mojito' and finished with a 'Celebration Cheesecake' for dessert. Everything tasted delicious as always. Shout out to our server 'Bri' who was extremely attentive, making sure we had an amazing dinner experience. The restaurant was clean and organized. The valet/parking attendants remain efficient and very professional. Overall, we had a great time here as usual and will definitely return.

This Cheesecake Factory is great! The staff is friendly and accommodating. I ordered takeout so I didn't sit down but it's a nice atmosphere near the water. I ordered the Thai lettuce wraps with chicken--my favorite thing on the menu! Highly recommend.

DOOR DASH REVIEW: this place will rip you off. I'm staying in a hotel so super inconvenient. Ordered a $30 steak Dianne which was a $5.99 delivery fee. Received bread sticks with only two sticks of butter when my Partner also ordered food. Two sticks was not even enough. No utensills, so I had to eat my steak with my hands and unable to eat the mash potatoes. It gets worse, packaging is CHEAP. Small restaurants I order from have better packaging than this cardboard they gave me. Seeped through my hotel bed sheets so now it smells like steak. AVOID

I went to The Cheesecake Factory on Mother's Day and the wait was an hour and half. The service was awful, and the food was terrible. The ambiance was okay as we were seated outside. The waiters were rude. I do understand that we went on one the busiest days of the year; but that is know excuse for rudeness.

The food didn't really stand out for me. I had the shrimp platter and sampled other dishes that were just ok. Perhaps they should trim the menu of forgettable items and just focus on making standout dishes. The restrooms are disgusting and trashy and no one is keeping it clean or neat. How can there be 2 stalls for a restaurant of this size?! What is up with the heavyweight doors? Definitely not elderly friendly. This place is is also super loud and busy.

Food quality is not great. Often times food and drinks are served cold. Servers are not all trained to be courteous. The location and views are great.

Came here for dinner on a Tuesday evening around 9pm and there were still a good number of diners. Indoor and outdoor patio seating with view of the marina available. Valet parking is $12 or you can try your luck with metered street parking a few blocks away. Cheesecake Factory is one of my favorite chain restaurants and you're in for a fun time. We split the farfalle chicken pasta and that with the bread was a filling (albeit carb-heavy) meal. We had the strawberry cheesecake for dessert, which is a good introduction if you haven't had a cheesecake from here before.

The service Erik and David provided the best service!!! I was truly impressed and they were so kind. The view and the vibe of sitting out on the patio over looking mother's beach. Oh ya the food is good too

Sooo Good The food is absolutely delicious. The prices are reasonable you get what you paid for. the ambience is nice indoor but we always prefer to sit outdoors for even nicer ambience. The service is excellent as well. No. This is our go to location worth the drive.

Great location with a view of the water. There is outdoor seating with heat lamps which makes for a beautiful setting. Despite it being very busy the service was attentive and our food arrived in a timely manner. They have a number of mocktails for those who choose not to imbibe and an extensive menu, with lighter fare in a separate menu and a number of gluten free dishes. Wait staff was friendly and helpful and attentive. Of all the Cheesecake Factories this is the prettiest location.

Food is good but serving is not They forgot to bring the vine and the cocktail before the food. They brought the vine after we reminded them and they still forgot to bring the cocktail. We were celebrating birthday by the way. So we ended up cheering with the ice water. Now I understand why there is a long line of people every time. Managers cannot on time seat people. We were waiting maybe 15-20 min (however we had a reservation) to be seated but there were lots of free spaces around us. They were either was not cleaned on time, or I don't know other reason. Please consider that.

The food and service was amazing, We sat outside and enjoyed the weather. The salad was full of vegetables. My family and I truly enjoyed our time at the Cheesecake Factory.

On Tuesday, June 25th, my wife and I, had the worst experience when met by valet attendants at the Cheesecake Factory located at 4142 Via Marina, Marina Del Rey, CA 90292. It immediately turned into an absolute nightmare. Let me share our experience with you. First, upon arriving, I noticed 10 (maybe a few more) open parking spaces in the parking lot and then noticed that there two vehicles parked in designated handicap spaces without proper permits. The valet attendants from Quality Parking Services Inc. seemed to think that Americans with Disabilities Act (ADA) compliance was optional. When greeted, I explained to him that I would self park my vehicle and I asked him to move the non-compliant vehicle, so we could park there. He told me no and told me I could go park in a neighboring lot. He also stated that if I self-parked in the Cheesecake Factory's lot, that I would still have to pay for service. I kindly tried to explain to the attendant about the ADA, and that they couldn't obstruct these spaces. All three of the attendants didn't seem to believe me, nor did they care. So, I parked the car in the order pick-up space and my wife and I began to walk towards the front door of the restaurant. I immediately noticed that the valet attendant appeared to be escorting us into the restaurant and told the manager, Felix what had transpired outside. Needless to say, Felix seemed to understand me when I told him how this illegal act could cause serious problems. He understood what I was saying and apologized wholeheartedly. While we waited for our food, I went outside to document the vehicles with no placards or permits/tags of any kind. The whole time, the attendants presented themselves as not understanding English and only spoke Spanish. Which was funny to me, because when I happened to capture one in my documentary video, he immediately spoke perfect English saying "you can't record a person". He appeared to act as if he instantly became a civil rights lawyer. In summary, these, Quality Parking Service valet attendant's service was a master class act in incompetence, insensitivity, and illegality. If you enjoy parking chaos, ADA violations, and existential despair, come on down to the Cheesecake Factory located at 4142 Via Marina, Marina Del Rey, CA 90292 because this is the place for you. Otherwise, if you are an ADA protected citizen, steer clear--as I'd recommend avoiding this location like the plague, but the food was pleasant as always.

I wouldn't recommend this place if you will be dining alone. Party of 2 people will get really full, so perhaps perfect party of 3 and more ppl will be more comfortable. Plates are huge ! Really huge. I ordered small salad Cesar and my waitress told me it will be small. Unfortunately it came to be big, like family meal style. I found wool hair in the salad ... I got also chipotle spicy pasta ... well chicken meat was really bad quality, all bad parts ... like when you can't chew , you feel some crunchy and hard cartilage... I wouldn't come back . The only great thing about this location is marina eel ray view and dining at the shore

I remember coming here when I was younger, why such low ratings?? The food is absolutely delicious. When you walk into this cheesecake factory, the aroma fills the air so many smells. Great customer service, clean, ample seats and areas inside and outside, very clean and presentable. The bruleed French toast is jamming with flavor, fruit fresh, the bread with butter!!! Always a delight, soft, fluffy and tastes like a dream. The avocado eggrolls are the bomb!! Fresh squeezed orange juice is on point! So good. Elias K. was very friendly and a great host/waiter.

My college aged kids and I had lunch at The Cheesecake Factory in Marina Del Rey The other day. One last lunch out before they return to college. We arrived at 2:30 pm and were told it would be a 30 minute wait for an outside table. No big deal, we enjoyed a lovely walk around the marina while we waited, but I was surprised there was a wait at that time of day. I got my favorite dish - Cajun Jambalaya Pasta. It was delicious as always. I get this dish about 95% of the time when I go to The Cheesecake Factory. My daughter wanted to get her favorite too - Thai Coconut Lime Chicken - but sadly it was discontinued. Instead she got the Bang Bang Chicken. She said she enjoyed it but that she would have enjoyed the Thai Coconut Lime Chicken more. My other daughter got the Baja Chicken Tacos and enjoyed them. Most importantly though, the service was great. I didn't catch our waitresses name but she was fantastic. Very friendly and super attentive.

CHEESY BUT GOOD Decades ago, I used to be addicted to the Chinese Chicken Salad at the Beverly Hills venue. Since that location closed, I haven't been back to this chain until now. The Cheesecake Factory is one of the few reasonable restaurants still left in the marina, so my friend and I strolled over for lunch one overcast day. The minute you walk in, beautiful, luscious cheesecakes beckon from the bakery. On the left is the bar, which looks like it has an affordable happy hour. The heaters were on, so we sat on one of the patios, where we had a fantastic view. Our server was attentive and brought over water as well as some lemons we requested. When he asked if we wanted bread, we couldn't resist. Their complimentary sourdough is amazing, and their rich and creamy butter is the best. After perusing the MASSIVE menu (seriously, it's practically a novel!), I was compelled to order my usual. Their Chinese Chicken Salad (Chicken Breast, Rice Noodles, Lettuce, Green Onions, Almonds, Crisp Wontons, Bean Sprouts, Orange and Sesame Seeds, $17.95) was just as tasty as I remembered. The lunch size is more than enough, and I devoured most of it before realizing I should have taken a photo first. My companion chose the lunch size Cobb Salad (Chicken Breast, Avocado, Blue Cheese, Bacon, Tomato, Egg and Mixed Greens Tossed in their Vinaigrette, $17.95) and cleaned her plate. We lingered for hours, catching up and enjoying the view. Thankfully, some things never change and The Cheesecake Factory is one of them. Factor this into your Marina del Rey restaurant rotation.

The Cheesecake Factory is still one of my fave places to eat because, for me, it's fairly consistent. I almost always order the same thing (Louisiana Chicken Pasta, no mushrooms, add shrimp), and it's a good 3 servings! (Dinner, lunch, and dinner again - haha) I particularly love this location on the Marina because the views are awesome, and it's more visually pleasing. The waitstaff has always been friendly to me here. At my last visit, Lena was such a pleasure! My friend and I mentioned that I got a new job and we were celebrating with drinks. We did NOT expect Lena to bring a decorated plate with our cheesecake. It was SO incredibly thoughtful and really just made our visit that much more special! Parking here is Valet (anywhere between $5 and $8 usually). My biggest issue would be the bathrooms. They smell great, but are almost always have paper towels or toilet paper overflowing the trash bins and are all over the floor...also constantly wet floors, which is a hazard. Other than that, I really do love coming to this location and of course, shall be back!!