The Cheesecake Factory

First time here. Immediately was impressed by the floor to ceiling windows. was nice to be able to see the city from a story up. Our waitress did ok. She was attentive and polite but she moved quickly so had to track her down if u needed anything. No complaints towards her tho. My food was amazing. I got a Filet cooked medium well and it came out perfect. On the other hand my boyfriend got the asian chicken and rice and it wasn’t to expectations. overall we had a good experience and will most likely be back again. just dave ur money with the asian tai chicken (not sure the actual name of it)

I love this place. I am a sucker for their cheese cakes. They are heavenly. Now, coming to food, chicken pot stickers are usually good, but this time they were too tangy, but that’s alright since they’re always consistent with their quality, spaghetti was good, Tiramisu cake was amazing.

Something felt off about this place. We went on Sunday after the game, and there was no one inside, which initially seemed like a good sign. Unfortunately, the service was subpar. Our forks were dirty, and we noticed that many of the utensils didn’t appear clean. That might explain why another reviewer mentioned getting food poisoning. When our cheesecake arrived, it was tilted. The waitress apologized, but the plate had been touching surrounding surfaces. There was also food splatter on the floor, which we pointed out to the staff, but nothing was done about it. Overall, the cleanliness and service were disappointing.

⭐️⭐️⭐️⭐️⭐️⭐️ If I could give this Cheesecake Factory 6 stars I would. Now we travel a lot and have been to at least 15+ different Cheesecake Factory restaurants and this one was by far one of the best. We always get the taquitos and we were stunned by the portion size. Our compliments to chef, they were fantastic. All our food was delicious and we had the sweetest waitress, who made sure we had everything we needed at all times. I would absolutely recommend coming here.

My first time at a Cheesecake Factory and I had a fantastic dinner and phenomenal service! I was a big fan of the fried zucchini, but I opted for marinara sauce instead of ranch. The Skinnylicious salad was seriously amazing! It was a huge portion big enough for two people. They also have lovely patio seating with a nice view of Center City.

Since we were already in Center City, it was pretty much dinner time and we know they have a kid's menu, we decided to walk over to this Cheesecake Factory to eat. Service was the best part of during this visit. From the host greeting and seating us immediately after we walked up, to our server who was very friendly, helpful and on point throughout the dining experience - she was good all around. The food was ok and didn't really have us that excited, so these aren't options we would probably get again. It could've just been a fluke but, next time, we will just stick to menu items that we know would satisfy us based on previous experiences. Upside: our little one most definitely enjoyed her chicken tenders and fries - can't go wrong there lol.

I frequent this location when Im in the area and want to grab a quick bite. I most times sit at the bar area. Food is prepared well & is tasty! The atmosphere is always fun & high energy. Staff behind the bar was very pleasant yet could've moved a bit more efficiently/faster and given more attention to me during my meal for anything needed. I love the Skinnylicious menu and other no sugar/vegetarian options,too. I am always lookingnfor places to offer less sugary sips.

Great location, fantastic menu as always for food and drinks. Try to get the window seat with the street view.

ok i love cheesecake factory, and this location is exactly what you sign up for. we came for happy hour, and it did not disappoint. they had a few options for happy hour drinks which were $8.5 each. they had skinny versions of the drinks too, i had the skinny liit. we ordered the factory nachos, the buffalo blasts, the thai chili shrimp, and the crab wontons. i really liked the factory nachos and the buffalo blasts, but i most likely will not order the thai chili shrimp or the crab wontons again. this was my first time having the buffalo blasts and i was pleasantly surprised at how crispy and flavorful they were. naturally i had to finish the meal with a slice of cheesecake, i had the lemon meringue cheesecake. it was a perfect sweet treat, so creamy and delicious. classic cheesecake factory decor, plenty of eating in the bar area and for happy hour. our waitress was wonderful, attentive, and service was fast. overall a great cheesecake factory experience!

I'll start by saying I love pineapple upside-down cakes/cheesecakes. I happened to be in the neighborhood doing some business and thought Ooh... cheesecake factory let me run in and pick up my fav. The staff at the counter was polite, let me just add that... Well first off, the doors are supposed to be open by 11:30, it was not and it was a 98 degree weather. Ugh! Finally I got in and was happy to grab my cheesecakes and go. Got home, sat down to eat and the mess that was supposed to be a cheesecake, looked and tasted like "old" tin can pineapple it was hard dry-ish Knotts- chunks of pineapple. ‍ I was so bloody disappointed. Four slices, two & two. What a waste of $50. I wish I had just gone to (Willow grove.) I have never had a problem with their desserts, which are always fresh and is a delight to sit, relax and dig into. Definitely will not be going there again. Bummer !!

Okay, can we just take a moment to appreciate how The Cheesecake Factory *never* misses?? From the moment I walked in, the vibe was giving upscale casual with just the right amount of energy--dim lights, a soft hum of chatter, and that iconic decor that feels like a bougie escape from reality. I started with the raspberry lemon drop, and ohhh wow--bright, citrusy, and just strong enough to get the night started right. Refreshing with a tart kick. Total summer-in-a-glass moment For apps, the brussels sprouts were CRISPY perfection. Caramelized just right with a touch of sweetness and that golden edge? *Chef's kiss.* The little house salad was fresh and crunchy with that classic tangy vinaigrette. Simple, but necessary. Now onto the main star(s)... I couldn't decide, so I went all out with the Shrimp Scampi & Steak Diane combo and YES--best decision ever. The shrimp were garlicky, buttery, and cooked perfectly, tossed with al dente angel hair that soaked up all that rich flavor. The steak? Tender and juicy with that peppery Diane sauce--literally melted in my mouth. Paired together? A surf-and-turf dream team Service was super friendly and on point--my server was upbeat, super attentive, and had great menu recs. No long waits, no empty glass moments. Just smooth, easy dining.

My husband took me out for my 52nd birthday and this is where I wanted to go. I had a great time with my husband, son, mother-in-law. Everything was great. I had shrimp tacos, they were delicious. I also had a passion fruit mojito, delicious. I also had an Adam's pb cheesecake. I enjoyed my birthday dinner. I enjoyed my birthday dinners. The restroom had lots of trash on the floor. That was not a big deal to me.

Since we were already in Center City, it was pretty much dinner time and we know they have a kid's menu, we decided to walk over to this Cheesecake Factory to eat. Service was the best part of during this visit. From the host greeting and seating us immediately after we walked up, to our server who was very friendly, helpful and on point throughout the dining experience - she was good all around. The food was ok and didn't really have us that excited, so these aren't options we would probably get again. It could've just been a fluke but, next time, we will just stick to menu items that we know would satisfy us based on previous experiences. Upside: our little one most definitely enjoyed her chicken tenders and fries - can't go wrong there lol.

Staff was great, attentive, took accurate order, helpful. Beer was cold, Thai chili shrimp was a hit, burgers were good, chicken Alfredo is a good go to, and wife enjoyed her spicy tacos. Cheesecake we love too.

First time having a sit down meal at Cheesecake Factory and I think it was excellent overall !! We were seated very quickly and given plenty of time to decide on our menu, which is good given the huge selection of options while we ate the bread n butter (which is as good as people say). We ordered the Korean fried cauliflower, the Eggroll sampler, the Truffle Honey Chicken, and the Chicken Parmesan "Pizza Style" with a slice of Peppermint Stick Cheesecake for dessert. The eggroll sampler is pretty great as a little assortment of different bites to have, and I love that it comes with four different sauces to dip in and try. The Korean fried cauliflower also perfectly embodied the name and is basically THE vegetarian appetizer to get. For the mains, the Chicken Parmesan was pretty excellent too, with the chicken cutlet itself still being crispy while going perfectly with the sauce and the cheese. The Alfredo on top was a bit of an afterthought I think but still pretty good all things considered. The truffle honey chicken could have had a little more flavoring of its name for sure (MORE TRUFFLE AND MORE HONEY PLEASE) but the chicken itself was fried super well, and was moist with good seasoning to it. The mashed potato's and asparagus were good pairings with it too. I will say, I found it fcking hilarious that the arrangement of the dish makes it look like a crab LOL. The last thing which was the seasonal peppermint stick cheesecake was super decadent and didn't skimp on the crushed peppermint candy which was great. It was soft and creamy with a bit of denser chocolate cake at the bottom which complimented each other well. They really don't kid about the portions either. You basically always need a container because you'll definitely have leftovers for a meal tomorrow. Overall, between the food quality, portions, amicable service, and good atmosphere and lighting, I think I'll be back here for sure, with an eagerness to try the myriad of other dishes on the menu that sound both delicious, and heart attack inducing haha.

Excellent service. Very attentive to our needs. Food arrived quickly. Pasta had a different taste, but still delicious. Cheesecake was right on point. Would definitely recommend.

Walking around the city enjoying the sights, people, and the sounds of Philadelphia and I said why not dessert! Boom--I see the Cheese Cake Factory. Up the steps I go and sat at the bar. I met a nice bartender and we had a good conversation about Philadelphia. She made me a virgin Factory Beach Bellini and I ordered the strawberry cheese cake. We laughed about the drink! I can't sit at a bar and order milk there was tough looking Philadelphia fans sitting a few chairs down. The strawberry cheese cake was fresh and melted in my mouth. This place was clean and the people who work there were nice. I was not there long, but the bartender made a good impression on me about the people in this city.

Service was very slow, and it wasn't that busy. I came for the lunch specials. The flatbread was $16...I was expecting much more for that price. My one year old ate several pieces and was still hungry! I should've just gotten the four cheese pasta ($17) to begin with. Very tasty and large portion.

First time try this location very very close to our hotel , I like the decor here very bright color and very elegant! The food is very good and service is top nice ! Nice place to have good time with friends and family!

I was in Philly for a work conference and my Canadian partner had never been to a Cheesecake Factory before so I knew I had blow his mind, ha. We went kind of late so there was no wait and we were seated right away. The we ride was kind of slow, considering there weren't a lot of tables but the food was good (as always) and filling! He was pleasantly surprised and loved it!

The food was ok. The mushroom burger I've gotten was all too exciting. I was hoping for a much yummier burger but the meat wasn't well seasoned. I asked for well done... when I took a bite, I could see pink meet in the center. Also a bit too loud. I ordered the guava juice but it had too much ice. The mac n cheese balls were too watery...

I went to this location twice during my stay in Philadelphia, the service was a bit on the slower side the second time, but the waitresses were very polite! I enjoyed the atmosphere of the restaurant, and it was looking quite clean when I was there, contrary to some other reviews. The food was absolutely delicious and well worth the wait, I actually ended up getting the same meal both times (Steak Diane, medium) and was very impressed. The first time I was there, I had the Godiva Cheesecake, and the second time I tried the Banana Cream. Both were very good, I plan on returning next month when I am back in Philly, looking forward to it! If you have never been to The Cheesecake Factory in general, I highly recommend it. Very extensive menu, something for everybody!

Great service and great food! The miso salmon never disappoints!! So delicious. The portions here are enough for 2 people to split. I love the bang bang shrimp as an appetizer. So yummy!

We were in Central Philadelphia and saw a Cheesecake Factory. It's my wife's favorite. She loves the herb crusted salmon. I got chicken littles. Both were great, we would definitely return. Our server was really nice and friendly. It's a big space on the second floor. Unfortunately just didn't have room for cheesecake

I love their brunch, cinnamon twirl pancakes are delicious, great with over easy eggs and side of ham. Menu is rather too big...

Solo sat at the bar. The sesame ginger chicken looked good on the website menu but it wasn't listed on the physical menu. So I asked the bartender and it was on her system order screen. But I shouldn't have inquired and accepted that it was off the physical listing for a reason: the chicken was juicy and good but needed more marination in the soy sauce flavor. The quinoa was somehow flavorless despite the mixed in ingredients and soggy wet like it was mirowaved or not cooked enough in a pan to crisp it up. Edible but not enjoyable 2/5 I later ordered the tex mex eggrolls in hopes to satisfy my appetite. The wrappings were cripsy and delicate while the stuffings were hot and savory! The avocado sauce had a nice spice kick to it and I happily ate it all! 5/5 JW Pink lemonade was a bit too sweet but squeezing all the juice from the lemon slice helped cut the sugariness for me. Alcohol was decently strong! But the thin handle of the glass was sticky to touch.... 4/5 Service was friendly & timely! 4/5

Food 5/10 Atmosphere 8/10 Service 8/10 Tips: You can make resy on the phone! Highlights: - menu was incredibly long and almost concerning - factory burrito tasted "off." It was a mixture of just rice and beans..wayyy too much rice. - the pasta was good but the sauce was way too sweet. Almost drinking sugar water. - cheesecakes were good but it was lukewarm and kind of "spongy" tasting.

There are cheesecakes, which are of a variety and taste legend. Both bar, restaurant and cafe. It is a beautiful shop where you will spend time with your friend, partner and family. But the waiter lady who took care of us was not very good. Maybe it's just that night. I don't know. A little more attention can be paid to the psychology and behavior of the employees. But I hope it's good and it fixes itself! Please give this girls a cheescake!!!

My Cheesecake Factory experience here wasn't the best but wasn't terrible. Compared to other locations, the food didn't hit as good as I've had in the past. I came one night really craving the chicken Riesling pasta but I had never been to this Philly location yet so I made a reservation. My experience will be documented below: - I got there around 7pm and there was almost no guests inside. I felt like that was the emptiest Cheesecake Factory I've ever been to. Which is fine because I get the whole restaurant to myself basically - my boyfriend and I got seated almost immediately - our waitress came over and greeted us warmly and was super nice the whole time - bread came out but it was unfortunately cold. It felt like the bread had been sitting out for a while which was a bummer since I love their brown bread - we placed our orders. I ordered my chicken Riesling pasta with a side of broccoli to go inside my pasta - they forgot my broccoli - when they brought out my broccoli, it was just a huge stalk of broccoli (in previous experiences, they would usually cut it up into bite size pieces - not just give you a whole broccoli straight up) so I had to cut up the broccoli myself - the pasta was ok but again, didn't hit as good as my previous experiences Overall, I would come back here since it's the only location in center city Philadelphia and if I really was craving Cheesecake Factory, it would do the job. Being a rewards member and making a reservation ahead of time, I was a bit disappointed with my experience.

Enter the restaurant by taking an escalator up. It's a really nice setting. Looks like you are going into somewhere fancy. But let's talk about the food.... My coffee was Luke warm. The omelet was not hot either. I had to request a Hot cup of coffee. I did not send back my food, I ate it as it was served to me.

I love the ambiance and the quick attendance of the waiters. Everything was clean even the restrooms. I will be coming back.

Loved Tiara's service from the moment i was seated , she was warm and welcoming with great energy, will be back to see her :)

I've had a few lunches at this location of The Cheesecake Factory over the years since it opened. Food can be hit or miss. For example, the fried shrimp are awful but the cheeseburger spring rolls are outstanding. It is called Cheesecake factory for a reason. The cheesecakes are amazing. I've never had a bad one. Anytime you order one it will just be a matter of how delicious will it be. The Oreo cheesecake is a popular standout. But the Cinnabon cheesecake is right up there. The pineapple upside down cake cheesecake is another personal favorite. If you come here, comes for the cheesecake. The rest of the food is secondary.

Located close to Theatre District. Has a wonderful meal. Service waa very good! Atmosphere is beautiful!

Service was ok. But the food was subpar. Had to send the pasta dish back. The tamales were also underwhelming, & that's a fave of mine. Ginger cooler and the cheesecake were the best part of the meal. For bread service, we didn't get any of the brown bread and the butter was rockhard.

To get this review started i will start off with the Crispy Fried Cheese. It was straight delicious. 9/10 For the second meal i had it was good. I got the Four Cheese Pasta. It wasn't as good as the Crispy Fried Cheese which was disappointing. Overall i rate it a 5/10. Our waiter was very nice. She did a great job. Overall service rating 8/10 The look of the place is great. It has a very good atmosphere and it looks great. Overall ambiance rating

Did take out one evening. Got home and my husband noticed the mushrooms were burnt. Contacted the restaurant, spoke with a gentleman who claimed to be the manager and promised to give me refund. It only takes up to 7 days for refund. The gentleman told a lie and I never received it. They should've never issued those burnt mushrooms to patrons. Very bad for business. What do you expect from a chain restaurant.

having been to many cheesecake factory locations, this location is good! we came as a large group (15+ people) during happy hour time. since it is located in downtown and on the second floor the view was quite different in a good way! it was my first time trying their happy hour food and I would do it again. I ordered their happy hour nachos and the amount was enough for 2-3!! the flavor was alright, wish it had a bit more flavor overall. a good place to come with friends or on a date in the city!

Kai is so fun. Love her. She's a great server. Food was fine. Cheesecake was great. Free bread was better. Yuzu Crush was fabulous.

Somehow I'd managed to never visit a Cheesecake Factory in my life up until now. The Philadelphia Cheesecake Factory was so gorgeous inside! The host at the front desk was not very friendly and glared at us mostly just of the time we talked to them. The food was pretty good except the menu was concerning given how extremely high everything is in calories and sodium. Our server was nice but he just was never around and disappeared for long periods of time. All the tables in our section were very frustrated after many people had to hunt down the server just to get more water, to order their entrees, or to receive the bill. We should call that man Houdini because no one could find him all night. Luckily we weren't in a hurry but we did have to wait about 30 minutes every time we needed something so our dinner was well over 2 hours long.

Great food and great service I cannot believe how fast they served us we hadn't even finished the bread! The vibe is just great and the smell is so good I recommend paradise punch for any soda lovers it is SO GOOD! Also I have to talk about the cheesecake, it's like heaven but mixed with a cake. Get it or you will regret it!

What can I say about this place.... I want people to try for themselves but also want to prevent them from wasting their money. Well, i gotta be honest! I called in for a rsvp for a Friday night and they told me to book through yelp, but yelp does not accept parties more than 6. I called again to explain and was told to book it regardless and give them a call afterwards..what's with the runaround? Nevertheless, we got it settled. Once arrived, we had to wait 15 mins for a table and that was fine bc we came early. So we ordered a few appetizers and I'm telling you that was the only reason why I'm giving this place a star. Most of the items we ordered were pasta and they were so disappointing. The pastas we're undercooked, too salty, or too sour. We complained to our waiter (he was pleasant) and he couldn't do anything but to call the manager. The manager came and listened to the whole thing and agreed that what we complained about was legit and took them off from our bill. To be honest, we would rather pay for our meals and be satisfied with them bc this was supposed to be my niece's bday celebration. Oh Btw, we did receive a tip to come in for lunch instead bc they have been getting a lot of complaints during dinner. Tip: listen to the complaints and turn it around. Make it consistent.

We happened to walk by the Cheesecake Factory after dinner so we stopped by for some drinks and cheesecake. We ordered the Oreo Cheesecake, Mai Tai, and Factory Peach Bellini. The Mai Tai was too syrupy but the Factory Peach Bellini was nice and refreshing!

At the sit down bar. Bar line dirty with used glasses. Doesn't check with patrons sitting at the bar how they are doing or if they want food ... horrible service! Been here over an hour. Good job Cheesecake Factory Center City Philly ... zero stars if I could!

Amazing service asked for cola and immediately refilled it when I was finished with it and amazing cheesecake

I have food poisoning for the second day after a terrible dining experience, where we were totally ignored until we grabbed a manager, even then our waiter couldn't be bothered. The table was dirty, just a bad time. The manager liked my friend and gave her a free slice of cake with his number in the bag, which left us uneasy. What th are they doing over there?

The service is the only thing that I can rescue. The host and our service was so nice, kind and efficient. My biggest complain was the food. I think the most important part of my visit. The food was horrible taste bad The French toast had ONE strawberry and it only taste like raw egg The pancakes had a couple dry blueberries. And they were dry as well. The Benedict eggs taste bla, the sauce was more an Ali one that hollandaise sauce. The food was really bad and pour. After that I didn't want to spend more food on chessecake or any desert The ONLY thing to rescue in the food was the bread I think it was pumpernickel it was warm and good The place was beautiful and open with comfortable chairs

Service was quick, but maybe it was due to it not being busy at 12pm on a Thursday! Staff was friendly with singing for my husband's birthday. There is no such thing as a complimentary dessert for birthdays (despite the rumors and what the internet say)! They did serve the cheesecake on a decorated plate though. The complimentary bread was so good! There were two types and were both warm and soft when served. Ordered the chicken samosas as an appetizer. It is a bit overpriced for four little samosas, but they were flavorful. For our entrées, we ordered the impossible burger (plant based) and I couldn't even tell that it was "meatless". Meat was moist and cooked correctly. The Louisiana chicken pasta surprised us, in a good way. The sauce had a nice flavor and the chicken was crispy, overpowering the basic pasta noodles.

Guest Services/Manager. No I will not be coming back. I used to come here alot with my Grandsons and my Daughter and I said lets go for my Birthday. Never again, done with Cheesecake Factory

I tried to make brunch reservations at the King of Prussia location, but they only had two timeslots available. I found this location which was much closer, and they had every timeslot available. Perfect! My party arrives and the restaurant is empty, even better. There is one table with customers. We lead to this beautiful indoor sunroom area that we're excited about because it's freezing outside but it is sunny. We sit down at our table and realize that it's dirty (greasy and food), we ask the waitress for another table and it's also dirty (Humm #1). The waitress cleans the table and begins to take our orders. They did not have the Italian Trio (on the menu) so I ordered the Eggroll Sampler, a Ceasar salad and fettuccini alfredo. My party orders a burger, the Cajun jambalaya, waters with lemon and fruit lemonades. We weren't offered bread. When we asked for some, the waitress said, "I'll check with the kitchen" (Humm #2). Water had something floating in the cup, and two of the three forks wrapped in a napkin were dirty (Humm #3). The eggroll sampler comes but something doesn't look right. We were given two cheeseburger eggrolls. When I brought this to the waitress's attention, she said they didn't prepare cheeseburger eggrolls today. Instead of sharing this information with me before hand, the assumption was that I wouldn't know, or that I'd deal with the wrong food. (Humm #4). I could go on, but I will say this as we continued to bring these items to the waitress's attention, her response was "I just clock in". #NeverAgain #Never #Ever

The service was wonderful. Great job Brandon. The food on the other hand was terrible. The shrimp was not seasoned at all and the fries were not fresh.

I visited this Cheesecake Factory at 16th and walnut and saw a mouse running around in the dining area. Gross!! I Did not feel comfortable eating here.

I hadn't been to a cheesecake factory in years, then i spent the morning of new years day with a friend who goes every Jan 1 as a tradition and honestly, being in the cheesecake factory was like a hug: warm, familiar and comforting. Yes, the menu is still overwhelming large but that's part of the cheesecake factory charm right? I told myself I was going to get something off of the skinny menu but the spicy chicken Chipotle pasta called my name, At least i got the lunch size portion which is about 2/3rds the size of dinner portion). Ample seating, great for solo dining, great for groups of all ages...A nice wholesome vibe. The price is right, lovely attentive service with a smile, the bread basket is still bomb...Actually one thing that was different that I really appreciated was being asked if I even wanted a bread basket. Jan 1 means a lot of nutrition and fitness resolutions being made and not having the temptation of the bread basket could be a huge deal. (Sodium and calorie counts are included on the menu and this is probably not the place you want to frequent if you're watching these).

Their menu has a lot of options so it can get overwhelming, however, I don't think the fried mac & cheese will ever disappoint me. Our server is great but it a bit hard to catch them when you need something. Overall, great experience!

Shoutout to our server Christy for being a rockstar. My man and I went for a late dinner after a show at The Met and to celebrate the end of date night we came to an old favorite. You made our night even better, girl! Ever since finding out we're pregnant I've been craving their burgers and pasta, not only has he been having to deal with me begging and switching up meals but she had to as well last night. Extra props to all the staff who helped feed our needs! Thank you, Cheesecake Factory for leaving us feeling fat & happy in the best way for the end to our perfect date night. All our love.

I had a really delicious cheesecake! Yup Imma sucka for sweets and I only came to the cheesecake factory to try their famous cheesecake. The cheesecake factory is known for their many varieties of cheesecake, they have red velvet, salted caramel, oreo, tiramisu, key lime, they have it all. On that particular day I decided to try their cinnabun flavor. The cheesecake was good, I give it a 7 out of 10. If the texture was a lot thicker it would've made it a 10. It was actually layers of cinnamon cake and cheesecake. The slice was huge. It took me 2 days to finish it. Overall service was friendly and fast and I now can say I had a cheesecake from the cheesecake factory yay me!! lol

This was my first time going to the Cheesecake Factory. I wanted to go for my birthday celebration. Sadly, the experience was sub par. The quality of the food for the price you pay doesn't add up. I could have gotten a better dinner at Applebees or Texas Roadhouse for less money. The drinks (alcoholic) are VERY heavy handed, and overpriced. $17 for an old fashioned is a bit much, which I almost couldn't drink as it was too strong. Then there is the service... wow - it. was. awful. Our server didn't write anything down, completely forgot our appetizer, got refills on drinks wrong, and still expected a 20% tip. NOPE! Here's a tip - WRITE DOWN THE ORDERS! As far as the ambiance, the word we chose to use in this context was "ostentatious". Bottom line: If you are going, only go for dessert, as the cheesecake was the only worthwhile part of the meal.