The Chelsea

We paid a few hundred dollars for room 906, it was not worth. First off the 5th floor skybridge was leaking everywhere from rain and when we got to the elevator we were warned by another patron not to use the elevator to the far right because they were stuck in it earlier. We arrived at our room and one of the door card did not work, I didn’t think it was a big deal. We were able to gain access with the 1 good card. We walked in and I turned on our lamp and it flickered then went dim , I tried this several times before I gave up. So I decided to watch TV and it would not turn on, after a few minutes of troubleshooting I find the plug was in the wall outlet and not in the TV. I finally plopped on the bed for a few seconds when I heard a loud humming noise, I walked Over to where the noise was coming from(the ventilation system) and noticed my socks were damp from the wet carpet. By now I am frustrated and started to look over the place with a fine tooth comb and found more issues. The ceiling had water stains and the mirror had some nasty clear slime on it and the windows looked like they were cleaned 2 years ago. I woke in the morning to turn on a bed lamp and that lamp also was no longer working.What a poorly kept establishment and to think Tropicana is asking full price for a room , and to finish the story off I received an email asking me to check out online and when I attempted to do so the site was down.

Great location near the Boardwalk, but the property feels outdated and hard to navigate. Long walks from valet to the rooms and lack of basic amenities made the stay less comfortable than expected. Some updates and better organization would really improve the experience....

Room was clean. Only one of three elevators worked consistently. Hallways and elevator needed much needed cleaning. Only one room service in four days. also the walk from the main casino has a half mile.

I was concerned about reviews but our room was fine. Bed was clean and comfortable. Slightly dated but obvious that updates had been made. Love the walk in shower and shampoo, conditioner, body wash provided! Drinks at the pool were so expensive we chose not to spend time thete. Mic Ultra $8.99 was the cheapest option. High Noons were $11.99! That was discouraging. Staff was friendly and professional.

The Chelsea is a complete dump. Tropicana purchased this tower and falsely advertises it as part of the casino when you book a room. We didnt realize it until and employee explained it to us but we already checked in. The door chain was broken, somebody spit on the wall and the place is sketch. Tropicana you are false advertising this! $300 for this POS room.

Rooms outdated and a little on the dirty side. Vacuum? The linen and bathroom were clean that is was counts. Definitely needs updating and better access to the main building.

The rooms are old and dated, but clean. Long walk through the casino to the parking garage. Also, there are several elevator rides and an escalator ride needed to get between your room and the parking garage.

Room was in the old wing but comfortable. TV remote didn't work. And staff knocked on the door at 830 so that wasn't the best way to enjoy vacation and she checked us out so we lost a credit we were supposed to get at the desk. Still need to speak to guest relations about that🙄