The Chicago Theatre

The show was excellent. The theater itself is so beautiful. The way a real theater should be. But Chicago is definitely different. This is the first theater I have ever been to where people wore jeans and jogging pants. Most of the kids were dressed up more than the parents. There were many dressed nice but there were plenty that weren't. The cast did a great job. I hadn't even seen the Movie Annie since it came out in movies and later VHS tape. So it has been decades. The cast did excellent bringing it back to life

Gorgeous old theater in the Chicago loop. Down the street from Macy's. The inside of the theater is stunning. Walk around and take photos. Doors open one hour before the event to walk into the theater and doors into seating of the auditorium open 30 minutes before curtains open for play or concert. Enjoy your event.

Took the tour and thoroughly enjoyed it. This theater is spectacular in every way. Attending an event here will always be a special event. They have a great Wurlitzer Pipe Organ as well if you are lucky enough to experience that!

This is not the first time I have visited here. I came this time to see Russell Peters. They opened the doors on time, and everything was pretty organized. Entrance security was pretty strict, which is great. Lots of employees on the floor to help, navigate your way, and inform you when needed. The drink prices inside are pretty expensive, but you literally have no other options .

First time at this theater and I have to say it was a fantastic experience. We came here to watch Annie and arrived about 5 minutes before the show to a short line at the door which moved very fast. We grabbed some snacks and headed to our seats, and every time I paused someone stepped up to offer directions and point the way. Every person we interacted with was genuinely courteous and polite. The theater and seats were clean and it was absolutely gorgeous inside. The show was excellent, I was blown away by the talent of every single person on that stage! The sound was crisp and clear. We left a little early to get food next door and we made it just before closing time and before the long lines before heading back to our garage parking spot close by. We felt safe and had a wonderful time. I highly recommend this show AND this theater. I will have to come back for another show in the future! Thank you for a great experience!

A absolutely beautiful theatre. We took our 6 yo daughter Nova to see Annie on opening night and she (and us) marveled at the amazing architecture inside. Great place to see a play...25 stars!

Great and interesting tour - It was a pleasure to find out a lot of details about the history, architecture, and fun facts of this spectacular theater 🥰

An iconic Chicago institution, and home for some amazing performances. I most recently came to see Annie, but have seen comedy here before. The theatre is amazing. Just beautiful. Last time our seats were really high up but we still were able to see and hear well - however I would recommend to spring for better seats if you can. The restroom lines are super long during intermission, and it takes a while to leave the theatre after the show.

I thought the legendary "Karen" was just that -- the stuff of urban legend -- American folklore, like Bigfoot, or chupacabra. Or at the very least, a real but mysterious beast, like those deep-sea giant squids that we know exist, but which have never been observed alive, in the wild. Until some Japanese fishermen harpoon one, and capture the footage with their fine Japanese-made cell phone cameras. But at the Pretenders concert last night, I witnessed 2 -- yes, that's right -- 2 -- sightings of the legendary Karen. Rather well-off, 60-ish ladies who had made the mistake of purchasing their concert tickets through a third-party vendor (not Ticketmaster). That vendor had screwed up their tickets. And I know exactly how much these ladies paid for their tickets, because as they verbally assaulted stellar Chicago theater employee Tristyn (that may be phonetic), they informed everyone within a two-block radius how much they paid for their tickets - the tickets that were screwed up by the vendor, not the Chicago Theater, and not Ticketmaster. The tickets that would NOT get them in to see what turned out to be a very fine show by Chrissy Hynde and company. Tristyn saved me, though. Me, who made the mistake of not downloading the Ticketmaster app before I got in line. And because of a problem with my Gmail account, I had virtually no hope of saving the day. Tristyn realized that I was screwed up beyond belief, cut through the Gordian knot, took me right through the crowd to the ticket window and made sure that I got my tickets that were findable by my last name. I ended up with good old-fashioned paper tickets. Missed only one song. Tristyn did all of this for me, while simultaneously fending off two separate Karen attacks. And he could not have been more courteous to these ladies -- who could not have been any more discourteous to him Tristyn, you saved the day. For me, at least. But carry a can of Karen repellent, next time.

First time of coming to this theatre and we see the production of "Annie". What a terrific show! First off - the architecture. I adore looking at the old world architecture. It takes my breath away. It reminds me of the New York City theatres located around Broadway. The historical design reminds me of the European theatre. The ceiling paintings, and sculptures add an elegant touch. If only the walls can talk. Secondly, the ambiance. It takes me back to the 1920's. As a big film fan, I imagine ladies wearing pearls and feathered boas and men sporting top hats and long tailed jackets coming into the theatre. The vibe feels lively. The Chicago theatre serves popcorn and wine. Come to the Chicago theatre. Bring family, friends, or a date to see the latest show.

This is our nth visit to the Chicago Theatre, this time we decided to arrive early to not stress the traffic, looking for parking & security line. The red seats beautifully complement the theater's overall decor & it's impressive to see how well-maintained the venue is, including the restrooms. One standout feature is the acoustics, which truly enhance the experience & are likely the most crucial aspect of any performance. On the downside, the food choices are somewhat limited. While I appreciate the option to enjoy food & drinks, it might be beneficial for the theater to consider a policy that restricts food inside during performances. The sound of food packaging can distract from the experience & detract from the concentration & intensity of the play. Although the security screening process can result in a long queue, it's reassuring to see that it is organized & efficient.

Did my first show at the Chicago Theatre the other night - it is a very average venue if I'm being honest. Don't get me wrong, I love and appreciate the history of it and the sign outside is totally iconic; but some things are ridiculously outdated in a building that is still being used for shows today. For example, the only bathrooms available are in the basement level of the building (other than a single use family restroom) - there is balcony seating and main floor seating at this venue, so get ready to walk if you have to use the bathroom. The seats are also very outdated, they are not comfortable and there are no cup holders to hold your drinks during the show. I also saw a Metal Concert here - in my opinion this venue is better meant for theatre shows/broadway performances - not for metal concerts, wrong vibe and sound is just okay (seats at a metal show...????) On to the positives - the building inside is beautiful as far as the architecture goes. Most of the employees I encountered were also friendly. Overall - this is a venue I would only go to again to see a theatre performance at, and not a live Metal concerts.

First time going to the Chicago Theater, although been past it many times. We got tickets for the opening week of Annie. The theater is honestly gorgeous and guided inside from the high ornate vaulted ceilings to the stairwells. There's lots of details worth looking at and it's very well maintained. All the ushers were friendly and helpful and entry was swift and easy. I didn't get any refreshment while there but they had standard fare such as candy popcorn and beverages (alcoholic and non alcoholic) the stage and ceiling was equally ornate as well. The seats are old and weren't too bad but kinda snug. The production of Annie was great and whimsical. Great night at the theater. Can't wait to return!

Beautiful theater! It was my first time there for a comedy show and I was in awe of how historic and charming this theater is! The sound throughout was crispy clear. Our floor level seats were super comfy! Bathrooms were a bit of a walk away in the basement but super clean and well kept. My only complaint would be the bar selection. They had quite a few beer and canned drink options and a couple tequila options but not much of anything else. All of the employees running the place were great! Super kind and attentive.

Aside from Cloud Gate and Buckingham Fountain, The Chicago Theatre's red and yellow marquee is perhaps one of the city's most recognizable landmarks. At the northern edge of the Loop, The Chicago Theatre first opened its doors in 1921 as an extravagant movie theater and performance venue. Between the theater's unmistakable sign and its stunning façade, it's impossible to miss this stunning Chicago landmark. the theater has hosted such big names as Duke Ellington, Diana Ross and Prince, in addition to screening blockbuster flicks. The theater's historic appearance enhances the overall experience of catching an event here. Just remember, cameras and video cameras, including those on cell phones, cannot be used during tours or performances. It is a few blocks northwest of Millennium Park. Even if you don't have time to check out a show, be sure to pop in or schedule a tour to get a closer look.

We came here for the "Paw Patrol" Live, so things appeared to be more chaotic due to young toddlers outnumbering the adults in the venue. However, it was my first time being inside, and overall, it was a positive experience. There were enough people working and guiding us to the right direction. Security check was fast and everyone who worked there was courteous. We sat in the center area. In addition, I saw the balcony area upstairs. I would say seating was plenty, yet the space in between each seat was quite narrow. Many adult were buying non-alcoholic/alcoholic drinks and I witnessed the beverages almost spilled onto other guests. We were there for the last show for the day, so I wouldn't speak highly about the cleanliness on the floor. They had concessions that sold popcorn, snacks, soft drinks and water. These were necessary so that customers would stay full and hydrated during the show, but I was cautious and trying to avoid getting my shoes "sticky." Parking was a major headache. If we weren't here with a young kid, taking public transportation would have been a very wise choice. The theater parking was way too experience (3 hr. for over $60). The e-mail recommended using SpotHero, and this could have saved us some hard-earned money if we planned spending more time in the downtown area. Getting out of the venue after the show was pretty crazy, mainly because of the wait time for the elevators. I guess I could have lowered my rating to 3 to 3.5 stars based on the parking situation alone. Anyway, I just wanted to give you a heads up. I would love to come back to "Chicago Theater" for a different show. They also offer the venue tours, for those who are interested.

I absolutely loved every moment during my time at the Chicago Theatre. The classic signage/marquee and posters advertising the performance is so picture-worthy and reminiscent of the not-so-distant pre-digital times. The staff were so helpful and friendly helping me find my seat (the seating rows/numbers were a bit confusing to me). The theatre itself is gorgeous - the artwork and intricate details are truly a work of art. I was here to see Westlife on their St. Patrick's Day Tour (1st "tour" of the US whoop whoop!!) and it a suburb perfect venue. The stage/lighting/acoustics were brilliant. It was a sold-out event and it felt very intimate - 3,600 seating capacity - and incredibly special. I would love to see another performance here and highly recommend attending a concert/show at this beautiful, historic theatre. You will not be disappointed!

12/27/23 - 5 Stars for The Chicago Theater. It's absolutely beautiful. We had seats for the Cirque du Soleil show "'Twas the Night". I have seen 5 different Cirque du Soleil shows over the years, Mystere, Dralion (Both in Chicago), La Nouba in Florida & "O" in Las Vegas & finally "'Twas the Night" which we saw most recently. Of the 5 Cirque Du Soleil shows this was good but not as grand as the other CDS shows we have seen. The show was entertaining but due to lack of area Cirque was limited by what could be performed. The tickets we had were in the nose bleed section all the way at the top in the back, even that far up & back you have a clear view of the stage. Our seats were in Section BALC3 Section BALC3L, Row S, Seat 305 Section BALC3L, Row S, Seat 307 Section BALC3L, Row S, Seat 309 If you've never been here it's someplace you need to see to experience the beauty of the theater. I was definitely more in awe of the Chicago Theater than Cirque di Soleil. Beautiful venue (5 Stars), good show worthy of a 4 star rating

Cool venue! My wife is a Chicago area native and I lived there for 30 years. Though we moved away, we still visit annually. This was our very first time going to a production at the Chicago Theatre. And while I didn't care so much for the production (T'was the Night Before), I thought this historic theatre was really cool.

We did not go inside but this is a Chicago staple we made sure to go see before we left. Of course we went at night to make sure we saw the beautiful lights! I'm glad we went when we did because 10 minutes later the lights were turned off. I would have been so sad if we didn't get to see it in all its glory! I can't wait to return and go inside!

I didn't mind this theater at all. I had the perfect view of the stage for the Ladies Night Show with Faith Evans. GLOWS: Entry was easy and stress-free, all the doors were open to get the guest in as quickly as possible, especially with the cold weather. There were people to direct you in the right area. It wasn't hard at all to find anyone to help out/ answer questions. The venue itself was not too bad. It had the old classic feel without being too overly worn-- i'm sure it could use some updates. -Multiple bathrooms, I didn't experience a line when I went which was nice. -I love the marquee in front! - I saw some people with popcorn snacks. I didn't get in line to see what else they had to offer. GROWS: -The bar didn't have all the bar essentials such as bitters -As with all older theaters, the seats were extremely small.

Beautiful theatre and friendly staff. We were here to see Colin Jost and other comics. Sitting in the orchestra section, we had a great view, but the audio could have been louder. They had a screen right above the stage, which was distracting as we were close enough to see the performer on stage. It would have been better if they had the screen to the left and right of the stage. The restrooms were large and clean. The Chase Lounge with complimentary snacks, water, and soda was nice with comfortable seating.

This is for the behind the scenes marquee tour, which tells you the history of the theater and takes you to see all sections of this landmark (as available). You can book through the website (tickets through Ticketmaster). Was just under 25 dollars. First, the good: the theater is beautiful. I've toured two of the Loew's Wonder Theaters in New York, and this is similar in wow factor. Also, the tour guides were great! Three hip, young, witty, entertaining people who really knew their stuff! And one was able to give us a pipe organ demonstration. It should be noted this theater carries three historical landmark designations: the theater itself, the sign (one of the most photographed), and the pipe organ! This tour is absolutely worth every penny and takes about an hour and 15 minutes to an hour and a half. Ours ran a little long. We got to see every area of the theater, including the performer dressing room/suite and the stairwell where all the performers sign the wall (Ricky Gervais, Patrick Stewart, Frank Sinatra, Michelle Obama, and more). We were able to do this because the show that night was late, but the guides implied that might not always be possible with certain shows or schedules. My only complaint is the number of people. Most tours I've taken cap at 30-40 people, but tend to run smaller much of the time. This tour had almost 70 people and one of the guides said his tour the previous week had been almost 90. That is way too many, but I know the policy won't change because it makes the theater money. Would still recommend, just remember it won't be small and intimate!

This is a truly beautiful, iconic, Chicago theatre. Ever since I was a kid and saw the Chicago sign on the opening of the sitcom, Perfect Strangers, I wanted to attend a performance here. Getting through security was so seamless. If you have your tickets already, line up on the side of the building. But once inside, yikes. It was insanely crowded. Bottlenecking at every turn, it was a challenge to get to our seats. Leaving was even worse. We had front row seats behind the pit, so a thousand people were ahead of us trying to exit as well. It felt like every person in the building was trying to exit the same door. A standstill for what seemed like forever. It's not a deterrent by any means, but plan accordingly. You don't want to have to rush to a reservation for drinks after

Went to the Chicago Theater yesterday for the Cirque Du Soleil show '"Twas the Night Before.." and had a fantastic time! The theater was soo beautiful and very classy inside. We had Box P seats 1-2 and had an amazing view! They offered some light snacks for purchase, but nothing too crazy, which was perfect IMO. The only downside about this entire theater was the bathrooms. I'm very short, 5'0, and the toilets were not made for adults at all lol I felt like they were made for very small children they were so incredibly low! Other than the bathrooms I absolutely loved the theater! I wasn't a huge fan of the show itself but everything else was wonderful. Would def be going back!

Absolutely stunning historic venue! I was impressed with how quick lines moved to enter, get drinks, and get seated at a sold out show. It's really beautiful and made us want to follow them online to watch for other shows to come back to Chicago for! Would love to return.

While visiting Chicago, we went to The Chicago Theatre and were blown away by its beauty. We saw the Twas the Night before Christmas. Cirque du Soleil show and loved all the entertainment. We thought the theater was ran very well. It was tightly secured and efficient. They had great concessions and nice staff. It was gorgeous inside and the seats were and view were phenomenal. We will definitely be back for more shows in the future. I highly recommend.

I went back for the first time in 35 years after moving away. This place is a treasure. The dating is gorgeous. The better part is the staffing and the concession locations. The staff are so friendly. It was a pleasure to see a show and navigate through the building.

Highly recommend the Chicago Theatre Marquee Tour. It is a chance to see all around this iconic and beautiful national landmark. Our docent was an amazing guide. She was cordial and knowledgeable. We lucked out because we also got to hear the organ being played during our tour.

Still an amazing theater, even after taking our phones as soon as we entered the building. The headliner started the show forty minutes late and there was no audience "warm up". Drinks were good and the popcorn was fresh. The three people that came with the headliner, were much funnier and entertaining.

Such an iconic and amazing theatre! I did a private tour and it was such an experience to see and know all the history of this iconic location on the middle of Chicago. Had the pleasure to go back stage and stand in the stage were so many famous people have performed! Definitely recommend! Next time I'm visiting Chicago I must get tickets to see a show .

A lot of cities have a theater like this. A beautiful theater filled with history that has been restored to its former glory. And this is one of my favorites. It's a really great place to see a show and I hope to return one day.

Great staff and service here. Line moves quick and there were staff members who directs patrons of this sold out concert that I went to. Beautiful theater. And I mean...BEAUTIFUL! Drinks during the event were not bad -- good mixes, good price, something I'd expect from a venue like this. If I ever visit Chicago again, I'll definitely look into coming here again -- I believe they do a private tour also. Again, beautiful venue inside.

It is historic, fun and just nostalgic. We saw cirque de sole "Twas the night before Christmas". So fun for our first trip to Chicago. Snacks were affordable, all around fun afternoon with historic significance.

Saw the amazing Jill Scott in the pit section BBB. Seats were extremely close to each other so I unfortunately was touching the guest next to me the majority of the show which was uncomfortable, however I ultimately really enjoyed the show. The theatre was stunning as always and while it's unfortunate that she didn't come out for more than a hour and a half after show time.....that is no fault of the theatre.

You should probably leave your bar open for intermission. you could make a lot more $$$ And add a washroom or two!

First time visiting! The decor was nice but oh the small dated seats and the lack of leg room!!! Not my cup of tea at all! I wanted to stand up a dance a bit, however, there wasn't enough space provided to do much but stand. Plus the AC was not cold enough throughout the theatre. I felt that the bathroom on the lower floor that I visited after the concert was cooler than the entire place! The margaritas were a bit overpriced at $14. There weren't too many drink options either. I loved the artist Jill Scott and she sounded great, however, the seating is not for me! Also the lack of AC was a huge turn off. Even the artist was sweating and fanning herself before she even started to perform! The staff was very helpful and I thank God they have ushers that show you to sit at least.

We came here for a pretty big comedy show. The theatre is beautiful! The lines moved pretty fast and the staff was very helpful. We didn't realize we had to print tickets for entry. One of the staff members took us to the box office and had the tickets printed out for us in less than 5 mins and we were able go back to our group of friends and find out seats together.

Have been here a few times over the years but last night was the first time as a leg amputee in a wheelchair. They offer wheelchair and semi accessible seating. The semi is for those that can transfer w/o help to a seat and the wheelchair is stored near the doors. Entering was easy. Security checked my bag and waved a wand over me and in we went. They offer food/drinks. Seating is comfy and was able to see the stage clearly. It was a late start show (10p) so when it's over they make sure to get everyone out quick but not pushy (took a moment for my wheelchair to come). Highly recommend if your handicapped and it's a show you like.

What a beautiful theater!! I was in awe of how gorgeous this theater is! Came to see Chris Rock obviously after the infamous smack! We parked at the self-parking right next to the theater, which is extra convenient. Reserve your spot and make sure you get there at a decent time. It's first come first serve and do you might find yourself at the top to retrieve your car. There's elevators, which make it accessible. Chris Rock show was awesome and the theater was gorgeous. There are bars on whatever level you are, although not a full bar. Booths look so fun and comfortable but god knows how much money. That's why this place gets 4 stars. I can't comment on the bathrooms because I didn't go in any. My biggest issue is the seats. There is literally no room. This is the most uncomfortable theater I have ever been in. I'm inclined not to return just for that reason. The seats are not only tiny, but there's hardly leg room and I'm only 5'3. There's absolutely no way that anyone taller than me was comfortable. My other issue is there was this woman that worked there.... While out near the bathrooms after the show, She unprofessionally and loudly talked about work drama in front of people and then acted as if she's so innocent. The guy she was talking to felt so awkward that he was like, "Uh I'm gonna go see if they need help in the front." I can't make this stuff up. She then proceeded to yell at me to close the door to the theater....when mind you, two doors down, both the doors to the theater were wide open. Needless to say I ignored her "I-Got-Stuff-to-Prove" Self and just continued to look inside. Then went to look inside at the doors that were open. Like, what? Meh. It was a nice experience. I'm glad I went because Chris Rock is hilarious to me. He talks about real life stuff that's happening, as it relates to him as well, and he makes it hilarious. And if you're wondering what he had to say about the slap; he basically said he's not a boo-hoo baby b*tch who's going on Opera to cry. He said he took the punch like a man and attributed his non-reactive manner to an amazing upbringing from well-mannered, civilized parents. It basically wasn't worth it in the end to him and he went back to work. Idk that I'll revisit this theater but it was nice to see.

Beautiful theatre and great for a concert. Easy in and out and close to CTA and plenty of parking and food options nearby

Chicago Theatre is a beauty. It's one of the old Balaban and Katz movie palaces, just over a century old now. Seating is ok, though can be somewhat uncomfortable. I've been in the orchestra section, which are less comfortable in my opinion than when I sat in the loge and it was a different style of seating. I've seen comedy here, and my favorite was seeing Julie Andrews in conversation with Dean Richards, since I love Julie Andrews so much. If you need a drink during intermission they've got that set up around the place, and the bathrooms are large too. If you are traveling by CTA, it'll be easy since the Lake Street L is down the block and the State Street subway is in front of the theatre. There are several parking lots around here as well, so plenty of options.

We saw a comedian at the Chicago Theatre. Being in the second row, we had a great view of him, the audio was crystal clear, and the venue itself was breathtaking. Security was efficient. We received a discount on drinks for being a Chase cardholder. Apparently, they also have a Chase lounge, but we didn't go there. We will definitely seek out shows at this venue in the future.

My family went to see Cirque Du Soleil at the Chicago Theater this past weekend. Nearly 1/3 of the audience was late to the show and caused a huge disruption while finding their seats. The show started at 8pm, and a steady stream of people were still coming in to find their seats well past 8:30. People kept walking around and blocking our view and using flashlights to find their seats in the dark, so we barely got to see the first half of the show. The Chicago Theater really needs to stop letting people come into the show so late. It's rude to all the people who showed up on time and it's disrespectful to the performers. My family of 4 paid nearly $400 to go to this performance and our view of the first half was completely ruined. It was a very disappointing experience thanks to the theater for letting tons of late-comers disrupt the performance. My mom cried afterwards because she felt that the money she spent to take our family to the theater was wasted.

Everything was marvelous with the exception of those pretty souvenir prices but of course that's out of their control. I love the fact they has booster seats for the toddlers. The sound was great and production was was nice.

Best place to take a picture outside and enjoy the architecture but the worst place to see a show. You can almost guarantee it will take too long to make it inside, grab a drink and sit down before the show starts. Lot of steps and corridors plus plenty of bars set up throughout so try to avoid the first one when you walk in. Most of the time you don't have a choice of theater for what you want to see but if you do...stick to taking pictures of the marquee lol

Chicago Theatre have been around for year! We're you aware this theatre was originally a movie theater that turned into a theatre for musicals and Frank Sinatra was the first to perform after the theatre was converted! Unfortunately there isn't a food restaurant but the service is nice and chill! The ambiance is one of a kind also! We met our tour guide here and I must say it was pretty good! What a cool way to hang out in Chicago!

Great place for a shows and concerts. I have seen several shows here in the past. This past weekend which was my bday I saw a concert with JaRule and Ashanti very good show. The only thing is the seats were tight and not enough leg room. The bathrooms were awful and only one stall. Not toilet paper or tissue. Lucky I had my own paper tissue. Seemed very clean. Lines for drinks and alcohol need to be improved. You will miss half the concert standing in line.

Oh Chicago Theatre. We have seen so many wonderful shows here. Returning after Covid is like returning to an old friend. I must say you could use a bit of a facelift - but that's purely cosmetic. Your seating is well done (yes - you can actually see the stage!) and you don't think about the sound system which means it's a good one doing it's job. If you're coming downtown from the burbs, just use the Spot Hero app. It'll save you a lot of headache. Otherwise it's right off the loop brown/green, red lines. The blue line is just a couple of blocks away.

As a local who comes here often for shows. This place always a vibe no matter it's a comedy Stand up show a concert. Love that the owners keep the historical aspect on keeping it up to Chicago code. The workers are very knowledgeable of the venue and always positive

Always an amazing venue and an icon it is. The beauty welcomes you and the acoustics are excellent here. I have seen countless shows at the Chicago Theater and never let down. Acoustics and sight lines are excellent. Not a bad seat in the house. Staff is top notch . Plenty of parking options nearby.

Beautiful space, very clean, the bathroom jam during admission was not ideal, and the seats are awfully small and close. Still a great place to see a performance.

While I'd love for the seats to have a bit more leg room, the venue to have some more bathrooms, and some other modern amenities, I also appreciate the grand scale and historical look of the Chicago Theatre. The venue is impressive with all the different bits of artwork and architecture that's visible in both the theatre and in the common areas. The quality of entertainment is also wonderful as well.

Such a beautiful theatre located in the heart of downtown Chicago. The river is steps away, as are many bars and restaurants. My friends and I went to see comedian Heather McMahan and had a blast. The show was sold out, the marquee was shimmering in the distance, and the inside was ornate. The drink and bathroom lines were so long that we skipped both unfortunately, but that is the age-old issue with packed venues. All in all, the staff were kind, the seats comfy, and everything was pretty. We hope to be back!

A gorgeous theater with beautiful sound. It's older so some sight lines are iffy, but seeing a show here is an experience. It's always clean and the ushers and concessions staff are always delightful. My only complaint is that both the box office and merchandise staff have been consistently rude at every show I've attended here. Some truly act like you're bothering or inconveniencing them when asked questions they are paid to answer. I've worked in live venues for years. Front of house staff should be NICE to their audiences. They are the first faces guests see when attending a show, and this kind of behavior often sets the tone for a one's evening out. I would love to see some improvements in these departments - after all, this is a world famous, Madison Square Garden-operated venue! Let's act like it!

My name is Thomas E. Boyd, I did the Marquee tour on September 2, 2023, I am 63yrs old born on October 17, 1960. When I was a kid me and my brothers, would come here to see movies downtown. At all the theaters Chicago Theater, State and Lake, the Oriental Theater, The Woods Theater, United Arts and the McVickers Theater. The only 3 theaters downtown, we never been to was Loop Theater and The Roosevelt Theater. So I did the Marquee tour I was excited, and nervous at the same time. Because on September 2nd was the first time, I stepped back into. The Chicago Theater since my mid 20's, the theater is still beautiful as I remembered. When I did the Marquee tour, I took over 80 to a hundred photos from all different angles. I wish they had it set up! where I could download my photos. To share with you guys, but I don't. So if there is a way just email at boyderrol2@gmail.com. Thank you

The accessible seating at the Chicago Theater is not good. I bought accessible seats from ticketmaster when I got there I was told they were not accessible. I had to sit behind the row of seats. My siister had to sit in an upholstered chair. The supervisor told us she would check if there was room on the ADA platform did not return until a few minutes before the show began and asked if we were ok we said not really and she didn't say much. I called guest relations and was told in future to contact the theater to buy accessible seats. I asked if they could comprnsate me for this unacceptable seating arrangement, and was told nothing could be done. I will think twice before seeing a show at the Chicago Theater again.