The Chow Kit – An Ormond Hotel

Not my first time staying here and its easy to see why I keep coming back. The atmosphere is effortlessly chic. I love the beautiful minimalist interior and the welcoming vibe throughout the hotel. The breakfast deserves a special mention because this has been my go-to order. Delicious, well-presented and perfect to start your day. It is honestly one of the highlights of my stay. The location is super convenient too, right in the city and close to everything you would need like cafes, public transport and shopping spots. Overall, i would say its a perfect blend of comfort, design and accessibility.

Just completed my wedding dinner event here and it was such a great one! Izni, the PIC liaison with us through the journey was so helpful. She remembered everything we said without needing us to repeat, accommodated requests to the best of her abilities, and followed up on everything once it was nearer to the dates promptly and helped settled everything happening in the background. Massive thanks to all the service staff working on that day as well, from the kitchen, the bar, serving staff and the reception (checking in our guests). We had some feedback during the food tastings wrt the environment lighting controls, food plating and tastes - and Izni really followed through it all with the chefs/kitchen. At one point, the chef also suggested to switch out the fillet fish option to a full fish, knowing that our guests are chinese and it's more presentable for weddings, really appreciate them helping us with all these details.

I made a mistake by booking this hotel for a corporate event and realized later that it’s not designed for a business event. The facilities weren’t proper for it, and the staff still have to improve on what it’s like for a business event. The meeting room the M floor doesn’t have natural light, and the lighting is very yellow. The atmosphere was not that encouraging to keep people energized. The staff had no idea of how to deal with the business event. I found it quite strange that the staff had no clue of what to offer for coffee breaks when I asked whether they have options for snacks when they have an on-site restaurant there. They also took awhile to respond on how I could check whether the room was ready and asked whether it could be 8-9 pm for me to go check despite a duty manager is there. Regarding the equipment, the hotel originally had a medium flipchart stands and a small one. As things got frustrated, the manager has to jump in and took more flipchart stands for the event. The morning break on the first day was late. The lunch was also served late. We had only one hour lunch break, and they decided to serve the main course at around 40 minutes later. This is not to mention other small hiccups that I found the hotel to be quite unprofessional in handling them. Regarding the room, it doesn’t appear like the hotel has the same standard for the room in the same type. We booked The Den, the participants experienced different negative things. Some of the rooms didn’t have a chair or proper windows. My room has a wash basin outside of the bathroom. The room’s function is actually very bad. It’s the design flaws that make the guest experience quite negative. For example, when the wash basin is outside of the bathroom, due to the room being small, the water can splash everywhere when you wash your face. It’s also placed next to where you hang your clothes, and that place is installed on top of a drawer. This makes it hard when you try to hang long pants (it’s good only for shirts and shorts, seems like). The curtain has two layers. Both are opaque. I don’t understand why when the inner layer is supposed to be less opaque one to allow natural light into the room. The hotel also doesn’t care about providing a guest a pair of slipper. There’s a box of tissues there, but it looks really sad — never refilled or paid attention too when I was there. The housekeepers wear their personal sneakers into the room though when they clean your room. Also, they don’t replace your pillowcases if you don’t tell them to due to their conservation policies. On the last night, the bed sheets weren’t even tucked in properly. They basically just lay the bed sheets on the top of the bed without tucking anything in and that’s it. Overall, I do not recommend this hotel for anything though. It’s really a negative experience having been staying in many hotels personally. They don’t pay attention to the guests’ experience enough. The design and function was bad, and the staff (I believe not all but some of those that I have dealt with, specifically) being unprofessional which make the whole situation quite frustrated. If you are considering whether to choose this place, please choose somewhere else. Don’t waste your time here. P.S. The restaurant is good. It’s worth to try their food, but other than that — it’s not worth it. It’s aesthetic indeed but not functional.

My recent stay at The Chow Kit - an Ormond Hotel was exceptional! This boutique hotel is a stylish sanctuary in KL, blending modern comfort with classic Malaysian heritage. The room was beautifully designed and truly comfortable; the luxury linens and bed were heavenly. A major highlight was the dining experience at The Chow Kit Kitchen & Bar with my mother. The menu offers a delicious modern twist on local cuisine, and the service was warm and attentive. We absolutely loved the Musang King Cream Brûlée! To top it all off, I took advantage of the partnership with Antara Spa & Wellness and received 20% off a treatment as a hotel guest—a wonderful perk! It was the perfect way to unwind after exploring the city. The staff across the board were courteous and helpful, making the entire stay feel premium yet relaxing. I highly recommend The Chow Kit for anyone looking for a memorable and high-value experience in Kuala Lumpur.

I recently stayed at The Chow Kit and had such a wonderful experience. The service was truly top notch and the staff were amazingly attentive and accommodating. The ambience and lighting is also super on point! The romantic lighting here is perfect for dates. ||I also had the chance to dine at their restaurant, and the food was amazing. The manager and bartender were both very warm and friendly, and we ended up having such meaningful conversations over great drinks. Kudos to the Chow Kit team ❤️

My recent stay at The Chow Kit - an Ormond Hotel was absolutely fantastic! The hotel itself is stunning—a beautiful blend of modern sophistication and classic Malaysian heritage. The design is unique, and our room was extremely comfortable; the bed was one of the best I've ever slept in!||||A major highlight of our visit was the dining experience at The Chow Kit Kitchen & Bar. My mother and I had dinner there, and it was exceptional. We especially loved the Musang King Cream Brûlée and the overall menu offered a delicious modern twist on local favorites. The ambiance of the restaurant is lovely, and the service was attentive and genuinely warm.||||The staff throughout the hotel were courteous and helpful, making the entire stay feel premium yet relaxing. Highly recommend The Chow Kit for anyone visiting KL 🫶🏽 it's a truly memorable boutique experience!

Took mum for her birthday to Malaysia and she absolutely enjoyed it! After being recommended Chow Kit Hotel by a colleague, I thought I’d book us a room and so glad I did! The entire complex is designed in a way to transport you back in time - the art deco inspired building with its beautiful gold finishes makes it perfect for influencers seeking their next Insta update (me included!) We had breakfast included which had a solid variety of food and booking dinner here was a nice way to complete our stay in KL. I ordered the beef ribs which were delicious but a little dry. Mum had fish which was very tender and fresh. In terms of service, huge shout out to Jahid who was particularly friendly and accommodating! Things to improve would be the lighting in all the staircases (quite dark) and perhaps providing kettles in each room (love my late night tea!). Overall, would definitely recommend for anyone looking for a short and sweet stay!

My favorite hotel in KL! It’s such a beautiful place, the rooms are so pretty, and the beds might be the comfiest I’ve ever slept in🥹 Loved their restaurant too, everything was delicious and is prepared with organic local ingredients that beautifully blend. Tip: Make sure to explore the neighborhood too, Chow Kit has so much to offer! I’ll definitely come back next time I’m in the city!