louise
Google
I’ve lost count of how many times I’ve stayed at this hotel. It’s always been my first choice whenever I travel to KL. Overall, my experience has been consistently satisfactory. I absolutely love the interior design and the location—it’s just a short distance from the downtown area where all the beautiful historic buildings are. The surrounding area can feel a bit rough, but it’s generally safe if you commute by car rather than walk around. However, parking can be extremely challenging.
The rooms are comfortable and clean, though I did once find some hair under the pillow. I also enjoy the hotel’s café, which has a great atmosphere and serves nice drinks.
The only major downside was the lack of vegetarian options when dining in.
Despite being a 4-star hotel catering to international guests, there were no proper vegetarian dishes on the menu. I had to request a custom version, but it was poorly done—just stir-fried vegetables in soy sauce and sugar, with undercooked rice.
That said, the service was excellent. The staff offered to bring me a new bowl of rice and even waived the charge for the meal, which really surprised me. I would’ve been happy even with just a free drink.