The Click Clack Hotel Medellín

A flawless hotel experience. Super friendly staff. Well appointed rooms with great decor. No detail is missed; from the staff uniforms to the atmospheric spaces, to the delicious cuisine (I do wish I didn’t get so confused with the elevators and finding the pool though! No points against as this confusion is on me). We loved the friendly greeting on check in and appreciated the outstanding breakfasts every morning - not only is a buffet on offer, custom meals are also made. Delicious all around. The pool was warm but not too much so and provided a wonderful view in the city of spring. Great cocktails come out of the bar here as well. I would be remiss not to mention the various dining options in-house. Several restaurants exist within the building and are good options for drinks or food. We loved the Mediterranean option in particular. Set amongst the greenery of Medellin and within a delightful neighborhood, this hotel is a great option and one I can recommend for any stay.

Click Clack? More Like Bait and Switch If you enjoy arriving in a foreign country for your best friend’s wedding only to find out your paid hotel reservation was canceled and handed to someone else, then the Click Clack Hotel in Medellín is your dream destination. We even paid for an extra night in advance so we’d have a room ready the moment we landed — you know, so we could shower, change, and not look like jet-lagged zombies in the wedding photos. But apparently, at Click Clack, a confirmed reservation means nothing. They shrugged, told us there was no room, and offered exactly zero solutions. No help finding another hotel. No alternative room. Not even an apology that sounded remotely sincere. Oh, and the cherry on top? They flat-out refused to refund the money we paid for the room they gave to someone else. That’s right — they keep your cash and your bed. In short: stylish marketing, zero reliability, and customer service that could win awards for indifference. If you like gambling with your travel plans and don’t mind potentially being stranded in a city after a long flight, book here. If you prefer hotels that actually honor their reservations, run — don’t walk — in the opposite direction.

My friend and I stayed here for 3 days and we really had a great time. The location is probably the best - very walkable to a lot of good restaurants in the area and safe. The lobby, decor was amazing! Our only feedback which is negative are - 1. The shower area (as the toilet and shower are separated in the room) - wish there were hooks inside which would allow us to hang our clothes/towels inside 2. More lighting in the shower area 3. Door locks on the inside - which a lot of hotels seem to have - we were surprised this one did not. Also, one last thing, our last night they had a big event on the lobby, a fashion show from what we gathered but because of this loud music and vibrations were felt/heard throughout the hotel. It was pretty exciting and obviously a big deal for the hotel esp given its aesthetics but it was very hard for us to sleep that night especially after a long day of touring the city. Overall probably 3.8 to 4/5!!!!

Our XL room was very nice. A big draw back is the shower, it is hard to get into as you have to step over a short wall that is about 32” tall. We have also stayed in a large room with a walk in shower. Street noise can be an issue if you are not use to an urban environment….this visit was not too bad. This is a very youth driven hotel. Lots of musical and DJ events. Starbucks is across the street if that interests you. The morning breakfast in the hotel is very good with lots of fruits, cereals and baked breads with spreads. Cooked to order breakfast is also very good! Two restaurants within walking distance are always a great experience 1. Zombra 2. Carmen

This hotel is the best I have stayed in so far. We love the vibe. The room was spacious, modern and clean. The shampoo and conditioner was great. I can’t say enough about their breakfast which was a combination of buffet and choice selections as a main course. It was absolutely heavenly. The location is awesome. I recommend anyone who is going to visit Medellín please stay at the Click Clack Hotel!

Thank you click clack staff for providing a great experience for our family. We stayed for a week. The staff noticed it was our one year old’s birthday and brought him a “cake” to the room as a nice surprise. The staff remembers small details throughout your stay, is always friendly and attentive. Thank you David, for the morning breakfast services! The hotel is a vibe. Great design and premium feel.

An exceptional stay! Everything was flawless, from the warm welcome to the elegant room and outstanding service. Beautiful decor, delicious food, and genuine hospitality made my stay unforgettable!! I can’t wait to return! Truly perfect.

TL;DR: form over function. This hotel is great in design, as all the pictures will show. Quality of materials used is also high. We had 2 Small rooms for the adolescents, they were totally happy staying in such an interesting place. I stayed in the 2XL which is double the size thanks to a living room kitchenette and a bath tub. The bed is huge and very comfy. All the little design details spark joy. Still I rated the room only 3: - small sink area which means you have to take turns. Shower is glass which could make you feel uncomfortable. The huge tub is not in the bathroom which is not ideal but looks great. The curtains are with remote that doesn't have any indicators on which of the 4 buttons does what do you end up hitting in random order or like my wife just pull on the curtain to start moving. The lamps next to the bed are massive lenses, not your typical bed light fire reading. Also garanteed head bumping at night which will make the lamp toll like a church bell and wake your partner up. Asides that, service and breakfast was great!!! They even brought cake to my son's room for his birthday without us mentioning anything.