The Coffee Bean & Tea Leaf

This is a great coffee bean. The vibe is laid back and the staff are friendly. The company needs to open locations in Houston.

If I could give this no stars I would. I went up to the drive through and ordered an iced americano. The drive through closes at six. I ordered right at 420pm. I hand the woman a twenty dollar bill. Two minutes later, she comes back and says, yeah, sorry, my boss closed the drawer. She's like do you have a credit card and I said, i'm not gonna put a 4 coffee drink on a credit card. I said, thank you, and then I drove away. If you're going to be open until six, you should have your drawer.Available.

this location has become a semi-frequent stop before and sometimes after work. ive left content every time without issue. jazz has been a wonderful help and is such a pleasant personality both in the lobby and drive-thru. both her and various other baristas have entertained my desires to try new and arguably ridiculous drinks. while its partially out of my way on the way to work, its always worth the time to stop by when I can.

Came here for my first time and had a good experience. They were helpful with recommending different options for coffee. I got the burrito and it was good. Clean and inviting atmosphere to hang out in. From the other reviews it seems when they opened it was a little rough, I think it’s worth another shot.

This location always has the kindest and friendliest staff that is so willing to help and always makes a good drink. If I'm ever dissatisfied they're more than willing to remake it and if I am dissatisfied it's usually because I described what I wanted inaccurately.

Good for a quick stop. Friendly staff. Unfortunately my egg, bacon and cheese burrito wasn't cooked all the way through

This morning I got the Jasmin tea. This was a ritual I did once a week. The two girls I saw working there forgot to put the Jasmin in my tea. Pretty much served me sugar water. I even took a picture. Two people that were working missed this? I don’t make much money. It’s hard to wanna spend it when you don’t even get the main ingredient.

I love coffee bean and tea leaf but this location REALLY NEEDS TO BE RE TRAINED ON STANDARDS AND RECIPES , on Thursday 24th I ordered a cold brew ice blended , sat in the line for 20plus minutes , when i was finally given my order I noticed right off the bat the my cold brew ice blended was completely off… I pointed it out and asked for a remake, I got the exact same drink back. A FRUMPY CLUMPY SEPARATED AWKWARD MESSY DRINK. Lol I asked if they had put vanilla powder and milk inside of it, the manager and the employee said it doesn’t have that in the ice blended. Weird because I get EXCLUSIVELY this drink at cbtl , to be clear cbtl website shares the recipe online lol… (BTW THIS DRINK CONTAINS MILK AND VANILLA POWDER…. ) So I was given a product that I didn’t order, I was given a botched drink by baristas who don’t know their own recipes. For the long wait and the prices I expect a properly made drink. I didn’t get a receipt at the drive through so I can’t request a refund…. Nor leave a survey… PLEASE COFFEE BEAN WORK ON RE TRAINING YOUR STAFF ON QUALITY AND LEARNING THE RECIPES CORRECTLY. This is a on going problem at this SPECIFIC location. THE TWO FEMALES WORKING THAT SHIFT NEED RE TRAINED AND ALSO NEED ATTITUDES CHECKED, lol I wish I could take my tip back and get a refund because this was just not it. Shift leaders should 1000000% know what the recipes are and not telling customers they’re wrong when said customer knows the CBTL STANDARD RECIPE AND ALSO CAN SIMPLY GOOGLE It… for real train train and train so more btw try staffing more people and this location WILL DO BETTER.