Tiffany D.
Yelp
The food is 4 stars but the service is 3. It had snowed the night before so I called to see if they were open. It was an after thought because we were pulling up, but my husband was concerned they were closed. The lady at the bar answers the phone. I say hello, I was just calling.. in mid sentence she cuts me off and says yes, were open with an annoyed attitude. I was like hmm, ok. I said thank you and hung up. When you walk in the way they have you place your orders is weird. There is not really a server, you place your order at the bar, get a ticket and take it to a window on the other side of the restaurant. Then you go sit down and then someone brings you your food. The line was slightly long. It was my first time here and there were no directions to tell you what to do, so after a few minutes I asked the people in front of me who told me what to do. You seat yourself and order at the bar. I finally get to the counter and it's the rude lady. I was nice to her and she was somewhat decent. However I didn't tip her because she was rude and she didnt realize I was the girl who called and she cut me off mid sentence. I order my food and take the ticket to the window and realize I forgot to order my crepe cake. I go back to the front and tell the lady (I posted a picture of her) I forgot my cake. Yallll..... she literally rolled her eyes, turns to the system to enter my order and then says.."I need your signature and this time a total" and circles the tip and total lines. Mind you I gave a total for my first ticket I just didn't tip her because she was rude and had a bad attitude. After this she definitely didn't get a tip the second time around. However, the men working the kitchen (where you drop your order ticket off) were nice. By this time I was already aggregated and annoyed, but I still managed to be nice because they didn't do anything. Also, I'm not sure why she was tripping over a tip when she had a bad attitude because not one person ever came to help us after our food was delivered. I saw one guy randomly walking around but he didn't seem to really be helping anyone. There wasn't any service after the food was brought to the table so what was anybody doing for a tip? I don't mind tipping at all but once you get an attitude or act unpleasant, you can hang it up with me! A tip is a reward or way to acknowledge the person giving you good service to say thanks and is not in any way an obligation.
For brunch we ordered the Hot Mess, Buttermilk Biscuits & Gravy, and Crepe Cake. Their food was really good. All of the dishes were good and seasoned well. Their hash browns that come with the biscuits & gravy were very very good. Seasoned perfect and cooked well! The Hot Mess was different but I liked it. It consisted of scrambled eggs, bacon, sausage, jack cheese, potatoes, sour cream, scallions, and sriracha hot sauce. It was very tasty! The biscuits & gravy were also yummy! The biscuits had a slightly crispy edge with a crumbly tender middle. The Gravy was seasoned well and added the cherry on top! The 20 layer Crepe Cake was amazing! It was orange crepes, pastry cream, toffee sauce, lemon cream, nuts and strawberries. It was so good! The flavors went together well and the crepes were perfect! If you like sweet brunch dishes this is definitely for you. We enjoyed this!
I also tried their homemade ginger ale. It wasn't good. It tasted like ginger but had a weird taste. It started out ok when you first sip it and then the after taste flat lined. It was a quick pop of fizz and then whomp, whomp, whomp. It also tasted weak or flat after the initial burst of ginger taste when you first sip it.
Overall, the food here is amazing but the service and people skills suck!