The Copper Q

It was a great place to stop by and get a hot coffee in the area. The staff are super friendly and the atmosphere is open and welcoming. A good place to catch your breath and sit down for a sip from all the walking around town.

All our food orders came out SO WRONG😭 which is so disappointing bc it was good but we had allergies that were incorporated into the food, items that were the same but totally different when they came out, and medium and large burritos were the same size. coffee was bangers tho

They have iced drinks and frappe options available here. ☕️: I ordered an iced cinnamon swirl latte- it was just okay. Atmosphere: I loved the decor! This place had a rustic vibe. They also had cookbooks and miscellaneous items for sale. There were even painted game boards on a forgotten counter. I wonder if they used to have games available for customers when this place was more cozy. Service: barista had an indifferent attitude. We weren’t greeted when we entered and waited at the cash register for a while before someone acknowledged us.

This restaurant has cozy traditional/modern wood interiors, creating an inviting atmosphere. Although there are parking spots, but it can be a challenge to find one, but there is a bigger parking space right on Village Dr right behind “Oakside” restaurant. The highlight of the meal was the blackberry pie showcasing its natural sweetness showcased the fresh blackberries, and the crisp baked pastry crust was delightful. While the flat white coffee falls a little flat, but it is still good and paired decently with the dessert. Overall, it’s a charming spot for a relaxing treat.

Had an amazing time drinking my bone dry cappuccino (10/10) and sitting with friends. Music was a vibe and met the owner who gave us a few samples of their INCREDIBLE COFFEE. Ended up buying some to take home and reminisce on our time up in Big Bear.

I will never turn down food but we had to throw all our meals away after we picked at them. I had a quiche Loraine and got a ham quiche for my 1 year old. I peeled the dry, thick layer of cheese off hoping to get some more egg. There was something really off. My husband got a sandwich that he could only eat a few bites of. The only one happy was my son with his grilled cheese. Inside it was dark and hot- therefore, plenty of seating at least. I was going to go back to get a coffee but after the food I didn’t want to risk spending more. I wish I took a photo but I had hands full with children. Wish we hadn’t washed our lunch here during our short stay in Big Bear. 😕

We were in the town for several days and found this place right away. It has a great location! But that’s about it. We were there 3 times and I thought the first time was just not their day. Nope, it was bad all the way. Their lack of pastry and food in general wasn’t a one time thing, it was on daily basis. The display was pretty much empty each day (I’ll attach pictures). They were 20% full and it took them exactly 12 minutes to make me flat white coffee. They provided service to all other customers behind me first and then they started to make coffee for me, there were 3 employees behind the counter. They definitely take their time. Second time we were there, they forgot part of my order. The third time we came before 10 am and they were still close…… no note, nothing (they supposed to open at 7 am). So people outside were pretty angry about the lack of service. The coffee is pricey for what you get. The only good thing about this place is location. Management can definitely do better. It’s very badly managed.

Terrible experience! The service is simply non-existent, with zero professionalism. We sat at the outside tables, and they were all dirty. My boyfriend had to get tissues and clean the table himself. We ordered food (very few options), which wasn't bad but also tasteless, and flies and bees started attacking our food. We had to go to the inside table, where a woman was cleaning the table with a bucket and a dirty towel... Anyway, we came here because the other places were packed and this one was empty. Now we know why.

Amazing, friendly staff and great drinks, and pastry. Worth the visit. Mt go to spot In town

The coffee tasted burnt, and watery, like they don't know how to brew it properly. The staff didn't seem trained at all. The person behind the counter looked confused when I asked about the difference between two drinks, It was clear they had no clue what they were doing.

My family and I arrived about 15 minutes after opening, as they're one of the only places open earlier in the day (we're tourists obviously). When we entered there was hardly anyone there and we proceeded to order two crepes, a breakfast burrito, a coffee, and 2 chocolate milks. As we were waiting at our table, the chef came up to me with a burrito on a plate and nodded as if asking "did you order a burrito?". I nodded yes and he placed the burrito down, in which my dad started to eat. A few mins later we were still waiting for them to call our names for our drinks, and discovered they had been sitting on the counter for some time. The chocolate milks were not correct, and instead were hot chocolates. They never called our name like they had said they would and the order was wrong... Then, as my dad is eating his burrito they call my name with his ACTUAL burrito. Apparently they had given him the wrong one. When we shared what had happened, the chef rolled his eyes, said no words, and proceeded remaking the burrito my dad was eating so that it could actually go to the right person. He never said a word, put my dad's correct burrito in a box, and placed it to the side. He later gave that box to someone else who had ordered the same thing about 10 mins later.... Mind you, my dad never got the correct food he ordered. Additionally, the lady making crepes (the only one with basic customer service skills) explained that they didn't have the custard that was in the crepe I ordered. She offered an alternative and proceeded to tell me their crepe person had quit the night before and she was not familiar with making them. It took a while to get the crepes, but given the situation she was in, I have no complaints about that! She was kind, apologetic, and working hard!! Overall, this place had horrendous customer service and a lack of a good system. They were very unorganized and messed up almost everything we ordered.

This visit was okay. It's changed a LOT since I was there last (different owners, different focus). I got there too early to get breakfast - which was unfortunate; these guys used to have a pretty epic breakfast burrito. The no longer have the Maple latte that I loved, so I picked up a butterscotch latte. It wasn't the same, tasted funny, and I guess the drinks only come in one size now. The barrista (or cashier ... I couldn't tell which) didn't seem to listen. The cook wasn't ready to make food. The ambiance has completely changed. The wait time for a tepid latte is ... really long. I hope they improve.

There's not a lot of places that are open early for a cup of coffee in the village. Monday morning and the town was basically dead. Not one person walking around. We popped in for a cup of coffee and a morning stroll. This place is quite big both inside and outside with loads of seating for both. The gentleman that rang us up was quite friendly and very sweet. They also have fresh pastries on hand. I did notice a little kitchen area in the back so I assume they serve food. Didn't check this place out prior to coming in. Also have items for sale, teas and coffees. It's a nice shop if you're wanting a coffee that's open early. Earlier than the rest of the other shops. Our latte was quite nice which is a plus.

A large and crowded cafe/diner with drinks, food, pastries, and more! It is very busy with a constant line. It is also difficult to order as I could not find a menu for their food and drink items besides the drink menu at the register. I was able to decide on the pastries to order by looking through their display shelves. - raspberry white chocolate scone: 8.2/10. This was very yummy! Not too sweet, with a crispy exterior and soft and fluffy interior. It wasn't dry like how scones normally are and there was a good amount of raspberries and white chocolate chips. - artichoke quiche: 7.5/10. This was also yummy! Took about 10 minutes to warm up. There was lots of artichoke chunks and the crust was flaky. There was a little bit too much cheese for my preference, but still yummy. - matcha latte: 5/10. very bland and tasted like milk. - caramel macchiato: 6/10. very weak/diluted coffee flavor. Not too sweet which was good. Would not recommend getting drinks here.

Such a cute little coffee shop! I love that they cook the food you order right in front of you! Their coffee beans are from Vietnam and the coffee was delicious. They have plenty of flavors to choose from but I really like their brown shaken espresso!

Really liked this place. The coffee tastes smooth and not bitter, and the shop itself has a nice vibe to hang out or get some work done. The staff was friendly and quick with my order. Definitely coming back.

The wait was minimal. The menu diverse, the specialty caffeinated drinks. Ordered latte, unsweetened black tea, bagel with cream cheese, and panini ham and cheese. The wait staff were very friendly and processed our order quickly. Plenty of seats were available inside and outside where you could hear the birds. Family friendly. Highly recommend if not in a hurry, and want too people watch.

Liked the croissant with egg cheese and bacon. Bunch of other items looked good like the quiche and scones.

Great dessert Maria made me a wonderful drink. Very cozy inside. The breakfast burrito is very big and filling and fed two people and a very good price.

I ordered two drinks and a toasted everything bagel with cream cheese. The drinks came out fine but it took 15 minutes for me to get my everything bagel. Right before I asked about it (the person who took my order forgot) I saw him with who appeared to be an employee in training, making crepes, and he handled salad mix and a crepe without gloves when he had just handled our cash and didn't wash his hands. When I inquired about my bagel, he said the cook was out and went to go find him so he could make it... I don't see why two people who can make coffee can make a single crepe but they need a cook to toast a bagel and spread cream cheese on it? Make that make sense. Anyways, thankfully my bagel was handled with gloved hands and tasted good. I miss what this places used to be some years ago.

Went in for a quick coffee/breakfast pick up before heading out for our day of exploring. Food was good, coffee was fine - I liked the wide variety of selections. Items were on the pricier side. There was also discrepancies in pricing from one posted menu to another (shown in photos). Staff was lovely and super friendly. My one big complaint and, based on other reviews, sounds like others had the same experience, was that our order took a very long time. They were busy, yes. Maybe short staffed? Who knows. But waiting 25 mins for a latte and a breakfast sandwich just wasn't something we were prepared for, so that was unfortunate. I think it's one of the few coffee shops in Big Bear, which is pretty surprising.

My girl and I got a Vietnamese coffee and split the breakfast burrito. Both were excellent, nice atmosphere and friendly staff.

When i went to copper q i ordered a strawberry nutella crepe and it was absolutely delicious i am for sure coming here again. Mostly the one who made it maria Made it with full of love and patience i have never tasted something like this before 10/10

ordered the French Crepe - No.1 La belle Fraise pretty bland, they didn't even use nutella so very misleading when i tasted it. just regular chocolate. strawberry's looked old and bananas were alright. Don't reccomend if your really craving a crepe, cause there not too good here. coffee is meh too

Cute little cafe, went here twice during my stay in big bear. The first time I came here I got a toasted croissant, which was pretty good. The second time I got a bagel & cream cheese, and my family got another croissant and a quiche. We all thought the food was pretty good, and decently priced. Surprisingly there is a lot of seating both indoors and outdoors (mostly outdoors)

Nope! Not my cup of coffee in every sense of the word. I ordered an iced vanilla lattes with almond milk. It tasted extremely watered down. In fact it had zero coffee flavor. The bath room is a sticky wet mess, use it at your own peril. Friendly service, the baristas are definitely working hard. The coffee drinks do need to be revamped to ensure better quality.

At The Copper Q in Big Bear Lake Village, the Vietnamese coffee steals the show. Made with La Viet beans, it's bold and nutty, with sweetened condensed milk adding creamy balance. Served iced, the rich, robusta-heavy brew shines through, perfectly bittersweet and velvety. The cozy mountain vibe--fire pit and all--makes it even better. At $5-$6, it's a splurge worth taking. Pair it with a pastry, which I got the vanilla cupcake and you've got a standout mountain morning. It's like a Saigon café escape, pines included. Can't wait to go back!

There were a lot of seats inside, the line was fast. However, their barista staff is veeeery slow. Even though they see a lot of people are waiting, they seem to be taking such a long time preparing the drinks. I wish their staff efficiency was as fast as the cashier. At other places, the manager and cashier usually know how to make drinks when places get busy, but it seems like staff aren't as efficient here. Drinks wise: 3/5 Matcha tea latte: $6 for medium that tasted like diluted matcha with some milk is not worth it Hot chocolate: large, bad a weird diluted aftertaste Overall: do not recommend

If you're here for the coffee, it's up and down. The cold brew is a little weak, and they were out of Vietnamese coffee by 3:30. However, the caramel macchiato was on point. The best part of the visit for me was the vibe this place has. Lots of casual counter seating, high ceilings in a beautiful early to mid century setting. Cool and breezy in June, with cool jazz playing in the background. Staff is friendly, helpful, and efficient.

Visited mid morning mid week, just a gentle bustle. Staff are super friendly and attentive. The latte was good.... The breakfast burrito was PACKED with goodness, up there will the best. It was our 1st visit , won't be our last. Thanks Coper Q

We got three drinks and a brownie and everything was really good. My husband is Vietnamese and he said their Iced Vietnamese Coffee is legit. I really liked the cold brew with caramel cold foam on top. Quick service, decently priced for a tourist town.

Trying to reach the place due to a lost item we'd like to retrieve. No return of messages on here so hopefully this gets a response. Phone line isn't working for me also... don't know what the next steps would be but would love to be able to retrieve the lost item.

Review from this past February: Under new management, and it's not going well. I frequent this coffee shop every time I'm in big bear, and was saddened to see the direction it's gone under new management. The new owner was my cashier on my first visit, and didn't know his own menu. When asked what syrup flavours they have, "we have a lot". No menu offered, no items listed, very unhelpful. He had to ask staff working if they could make certain drinks, very odd. Decided I would give it another shot, and to my surprise a menu had suddenly appeared at the register. This time, however, despite ordering the same type of drink (flavoured lattes) the price was higher, and the drinks flavourless. Upon my third visit, a new winter menu suddenly appeared, and yet again, a different price for the same type of drink. Where was this menu the last two visits? It is very apparent the new owner has inherited a lot of the previous management's product, and is unaware of what is offered over three weeks in. The new direction of the shop also doesn't seem to fit the "big bear vibe". This used to be the best spot for a coffee and a bagel, no longer the case. Overall, needs to seriously shape up and realign--new ownership take notice.

One of our favorite places when we come to Big Bear! The spot is right in the Village and adorable. The coffee is delish and there's plenty of spots to sit and relax. The owner Michael was so attentive and friendly - love the small town feel. 10/10 recommend whether you're looking for a caffeine fix, yummy food and somewhere clean, relaxing and with perfect selfie opportunities this is your place !

Vietnamese coffee and vanilla latte both super underwhelming unfortunately probably wouldn't return. Also a grilled cheese was $9.

They are are very cordial and you have to try their crepes! I am French and I am very critical when trying French food in different places. This place surpassed my expectation!

Adorable wood and stone cabin inspired cafe that offers cooking classes, fresh baked quiches, bagel sandwiches, pastries, a large selection of delicious cafe lates, coffees and hot ciders! They have beautiful tea cups, mugs, and locally made jams and preserves for sale, nicely presented on wooden shelves. The cons----they are very short staffed. The girl behind the register was incredibly sweet and helpful, but she was overwhelmed. My hot chocolate I ordered was ice cold, I had to return it to get a hot one. A woman in line started complaining, "Are you the only one working here?? What's taking so long!?" The prices are on the high side, my cake pop was yummy but I have to admit I've had much better. It's a nice place to visit and has a wonderful atmosphere but there is some room for improvement.

This restaurant nails the vibe with its modern take on traditional wood interiors it's, like a stylish modern log cabin where you'd want to hang out all day. The blackberry pie was the highlight of the meal and its natural sweetness showcased the fresh blackberries with crisps baked pastry. As for the flat white coffee, let's just say it's... flatly fine.... But the coffee paired well with the pie. Overall, it is a cozy coffee/pastry spot worth visiting!

We love this place even with the new ownership. Coffee nice and strong until we got to the bottom of the cup full of grounds. Be aware. We will still return but check before going out to the patio. Need to put some color inside now no merchandise anymore. Looks like a prison. Lol.

This is not the place people have been reviewing a year ago. Either they changed ownership or they just got hit with the inflation prices. They don't have the soups from previous posts. We got here today at 8:50am and they have ran out of viet coffee. How? You just opened at 8am. And you have viet coffee beans displayed on the counter. The cashier, Kaitlyn was such a snob when she got our breakfast order wrong and told us to just tell the chef. Why don't you? It's your job. The viet coffee is so milky. Not good at all. I got the breakfast special. Why does my hashbrowns taste like mustard? I can't believe that we paid $9 for a cold burrito and $12 for a hash brown, egg and bacon (supposed to be sausage). Although must give the chef Jesus, credit as he is really nice and I feel really bad for him bc he's the only one behind the counter cooking the food. We don't complain, we're pretty easy going. But the experience this morning, just put us in a bad mood. We're currently headed to Sister my sister bakery down the road. They are a legit bakery/ coffee business. They will get the credit they deserve.

We ordered three drinks and they were all very refreshing. It was a hot day so we tried a variety of drinks. The Vietnamese coffee had a perfect balance of sweetness and bitterness. The peach tea was sweet and smooth. Overall, the place was very beautiful with all the paintings and the drinks made it all the better!

Came here in search of pho and ended up walking out with quiche! The pho prices were quite steep ($18), so I decided to opt for a slide of quiche instead. I ended up ordering the bacon quiche and the cashier heated it up for me. I'd recommend eating it right away, as I waited a bit and the cheese on the top became a bit more firm. I loved the crumbly crust on this one and thought the egg/bacon portion was yummy as well. There were some veggies (I believe it was bell peppers?) mixed in which made for a more well-rounded bite. Overall, if you're looking for a smaller bite, I'd recommend checking out the quiche here!

This place is interesting to say the least but I'm glad our little group found it before heading back down the mountain! We were looking for somewhere to eat that wasn't just traditional American breakfast and were surprised to see that this seemingly traditional American coffee shop also sold pho. This location is in The Village so parking is either on the street or in the nearby lots. We got there around 11 am on a Sunday and found a street spot right in front of the restaurant. If you're dining in, you order at the counter with the register and seat yourself at a table. There's another "counter" or open kitchen looking bar area at the back of the restaurant that has seating too and that's where the pho is made to order. If you're just ordering a drink/pastry, there's another counter you go to pick those up. When the pho is ready, the man making it will call out your name. They also have the sauces, lime, jalapeño, etc. available for you to add to your pho. They serve just two types of pho, beef or vegetarian. The beef pho comes with meatballs, sliced beef, and a huge beef rib. The vegetable pho comes with mushrooms and an assortment of veggies. Both are served in a heavy stone bowl and seem to be the less commonly known Northern type of pho. The broth is sweeter and the noodles are wider than the pho you'd usually get at a pho restaurant but was delicious nonetheless. It really hit the spot for all of us. The man making the pho was also super sweet. Definitely recommend!

What could improve? Everything! Popped in here after an amazing dinner at Oakside Restaurant. Ordered some incredibly bad m, even disgusting churros, two very dry cupcakes and a decent slice of berry pie. The bad baked goods were accompanied by equally poor service, with the cashier rudely and bizarrely announcing that anyone in line would " just have to wait". Tourist trap!

Cute coffee shop at the village. We always stop by when in the area for coffee, hot cocoa and baked goods. The scones are pretty good here. I love looking at the things they sell. Always something cute or useful that I can buy. During this time of the year I get presents for my foodie friends from here. It's always busy, long lines specially in the mornings Customer service is great but seriously they need more employees.

Awesome service! Sooo good, we didn't order food this time. Just coffee and some treats, also got the raspberry and white chocolate scone. Amazing

There's a short old man with grey hair that has a bad attitude. He gives you a hard time if you return as a customer. He fails with his humorous comments and counts how many times you return and will say "you've been here ___times, you should know". He needs to stop with that because it's not funny and after 10 years of coming here with better management in the past, I will not be coming back.

Super cute place in the middle of the Village. We were happy to come for coffee and some sort of breakfast. At 10 am the place was packed. There was one counter person who couldn't handle the rush. There is a commercial kitchen on site so here is why my review is low. They have a very large menu. Nothing listed was available. There was hardly anything in the display case. Our options were some scones and Zucchini bread. I asked the counter lady directly is this fresh from this morning? She replied yes. She lied. We were so disappointed to bite into several day old, dry Bread. It all got tossed in the trash. Do better.

coffee shops never get shaken espressos right but this place was so good! tasted very authentic if that makes sense, like not artificial which was amazing :) customer service was also great, kind and helpful employees. will definitely come again next time i visit!

If anyone gives this place less than a five star, they're crazy! The absolute best chicken soup, tiramisu, cakes, pies. They even have the most epic burritos you must visit here when you come to big Bear. This will be our family favorites thank you Copper Q, especially for the customer service.

Good little coffee shop with lots of option for drinks and food. Some things I tried during the weekend were the chai tea latte, iced green tea and the breakfast croissant. Another day I had tried to stop in for tea but they said they were all out which was odd for a coffee spot in the middle of the day. Apart from that, when I was able to grab a green tea it was good but the chai was more milk than chai. Overall a cute spot and my friends really enjoyed their coffee drinks.

Weekend after Xmas so everywhere had 2+ hour wait and we were hungry! Stopped in here, line went pretty quick, ordered 2 breakfast sandwich's and 2 breakfast burritos. Our coffees were ready fairly quickly but our food took 40 minutes!!! We were told 20-25, I felt so bad for the lady cooking in the back, she was by herself! But 40 minutes and $75 later, our tummies were full. Food was good! But 3 stars for being short staffed on a busy weekend, poor woman couldn't keep up.

I had the privilege of meeting Michael, the fine owner and Laura, the superb baker at CopperQ. We were about 12 people in line and Michael surprised us by giving us free cupcakes and me, a slice of the most deliciously exquisite carrot cake, I've ever tasted in all of my travels. Michael is a classy family man who has your family unit in mind, as he brainstorms to bring us the best experiences & tastes. Please stop by for an aromatic cup of coffee & yummy desserts & savor a wholesome sandwich! Try something new!

I visited this place for the first time, and I have to say, the locals were quite unfriendly. While my friend and her 7-year-old son were seated, waiting for their drinks, her son was quietly watching a movie on her phone. A white couple nearby asked him to lower the volume, then stood up and remarked, "these people." It's important to remember that "these people" are the ones supporting local businesses. We chose to come here instead of opting for a chain like Starbucks, but it seems that some locals could use a little more patience. Below is a photo of the two locals who were particularly rude.

The coffee was not great. The breakfast burrito was pretty good. I would come back for the burrito, but not any of their coffees or lattes.

I'm not one to take the time to make a review; however, my experience at the Copper Q on 8/4/24 turned out to be a pleasant experience because of Mike the new owner. Background. My family and I had just waited an hour and a half at another restaurant to finally receive a completely wrong order. My wife researched options for plant based and the Copper Q came up. Once we got here, we were informed the plant based is an old option under the previous owners. Mike overheard our conversation with the girl answering our questions. Mike took us to the side and offered to customize a special breakfast for my family catering to their dietary needs. Not only did Mike go way out of his with the food, he continued to follow up with us making our family a priority while we were here. Mike's customers service was hands down one of the best we have ever experienced. Please support Mike and his team here at the Copper Q. We will definitely be back.

The greatest most fantastic grilled cheese I've ever had in my entire life I would drive 2 hours just to come get a grilled cheese or literally anything and then drive 2 hours back home. I would wait in traffic to get a grilled cheese from here. I will dream about the grilled cheese from this place.