Petra S.
Google
We travel on a really strict budget so that we can occasionally splurge for the ultimate experience, and this did NOT disappoint. We arrived at 8am the day of check in, knowing we could store our bags and use our complimentary zoo access the day of check in. Kim and Lara, at reception, were an absolute delight and took incredible care of us. What amazing ambassadors for the brand!
Check in is scheduled for 2pm, but we received a text at noon to let us know our cabin was ready. We were having such a great time at the zoo, that we didn't check in until after 2pm, and the process was smooth.
Our cabin, a two-bedroom (black cockatoo) was beautifully appointed and pristine. Our welcome gift was a lovely touch. We enjoyed the cozy robes (to borrow) and the cute slippers (to take) and the soaps and lotions smelled amazing. There was gourmet coffee and tea, as well as boxed water included.
Outside our cabin, we saw wild kangaroos, and at the stunning 25m infinity pool (located next to the Warrior Restaurant, which was also fabulous), there are zoo animals, including kangaroos, seven koalas, and Eddie the emu.
The shuttle to the zoo is easy and the drivers were friendly and helpful. Don't forget to take advantage of the included "sneak peak" at the animal hospital, because it is not to be missed!