Si S.
Yelp
What a neat looking place! The tables on the lawn with fire-pits nearby looked very inviting. One couple was having dinner with their furry friend on a leash and it made me wish that I had my dog with me. Sadly, I was just passing through PTC on work travel when I decided to stop in, so a fun evening on the lawn with my Spaniel wasn't in the cards. Unfortunately, I didn't have a great first experience here. I was seated on the bar side of the restaurant , which I normally prefer, but so were a half dozen screaming small children. Now I know the restaurant can't control the screaming kiddos (heck the parents couldn't control them either) but the staff can certainly control where they seat the families with wild young ones! Why were so many young kids seated on the bar side of the establishment? Anyway... onto the food:
I ordered the Curious Smash-burger w/ Fries but was served the OG Smash-burger instead. A runner brought my food to the table, not my server. And the restaurant was very busy, so by the time my server was able to check on me - I was tired of the noisy kids and ready to go. When I told her it was the wrong burger, she was very apologetic, and to be fair, she probably couldn't even hear my order clearly due to all of those screaming kids. She offered to have the correct burger re-made but again, at this point, I was ready to leave. To my surprise, the bill came in full despite me only taking one bite of the burger before realizing it was wrong. I did drink all of my beer. And I did eat all of the fries, which were delicious by the way, but why not discount the incorrect burger? Tacky.