The Dagny Boston

I cannot say enough about the Exceptional customer service by the staff at the Dagny. From Hansel and Dina at the front desk who were pleasant and respectful and made check in a breeze, to Chris who answered all of our questions and was helpful with whatever we needed, to Ali who assisted w directions, holding bags until checkout so we could explore, to Rob who made sure we were assisted to our room without a hitch. This hotel was clean and the food in the restaurant was amazing. We come to Boston 2-3 x a year to visit family and catch Red Sox games and this was our first time at the Dagny. We will definitely make it a priority to stay here as often as we can! Thank you to the staff for going above and beyond!

Dagny Staff was very helpful. Shout out to John and the Concierge team, Ed and the Bellmen who all helped make our stay go smoothly. Location is great. Close to Harbor Walk, Hop on Hop off tours, Freedom Trail… Lots of good restaurant choices close by. Great oysters at the Fin Point. $1.00 during Happy Hour, but restaurant service was spotty at best. We would definitely stay here again.

The Dagny is in the perfect location in Downtown Boston, and is so close to many attractions, restaurants, bars, and cafes. When doing research, we saw that the valet parking was $70 a night and this almost kept us from booking here. But, if you do have a car, just a couple blocks away is The Garage at Post Office Square and it is only $42 per night maximum. It is only about a 6 minute walk from the hotel and it is very easy to navigate. We walked all around downtown day and night and it was the safest i have ever felt walking in a big city. The staff at The Dagny are so kind and helpful, and i love that they have a concierge. I would absolutely stay here again!

This is an updated review- I originally posted a review of 3 out of 5 as whilst we had a great stay in Boston - lovely hotel in good location with excellent friendly staff- it was disappointing that for some small item of lost property the hotel uses a third party that were to charge over 200 $ to ship a baseball hat to the uk! The hotel replied very quickly happy to look into a more practical solution for me - they are also to review their process with the team to see how they can make it easier for future guests.|Superb customer service - well done and thank you as the baseball hat had great sentimental value x

I’ll admit, I was initially drawn to The Dagny because we share a name. We had a great time from start to finish, and even got an upgrade for our room with a lovely view of the harbor. The gym is clean with lots of equipment, probably the best hotel gym I’ve experienced. The service was wonderful, with super quick and easy check in and check out and concierge checking on us via text throughout the stay. And above all, concierge was kind enough to give me a “Dagny” swag bag with some goodies that absolutely made my week. Will definitely be coming back!

I travel to work in Boston often, and The Dagny is my go-to. The location is perfect, the rooms incredibly comfortable (the pillows!), and the staff is always as welcoming and friendly as could be expected. Special shoutout to Lotfi, as that man is the ever-present pillar at The Dagny. ||The only thing that I hope they consider changing is dialing up the hot water temperature. I get that it is at a safe level, however some of us long for a truly hot shower.

Beautiful hotel in a great location. I felt safe staying here with my children. Location is perfect for walking to local attractions. Our room had an amazing view of the buildings and harbor. Would absolutely stay here again.

Huge, huge thank you to both Alex the manager, and to CJ, who helped us as well! Their professionalism and kindness made our trip unforgettable. We stayed here for just one night while so that we could enjoy Boston for a day before our flight back home. We were immediately taken with how beautiful the hotel is (it gives Gatsby in a great way), and by how friendly everyone across the board was. We experienced a little issue with a room key, and Alex especially went above and beyond to help us. We love this place, and we will be sure to make this our go-to spot any time we are in Boston <3 Thank you so much again guys! Faith in humanity restored!

Great 5 star hotel - they check in with texts to make sure everything is acceptable/good - highly appreciated. Front desk and hotel staff are friendly. Infrastructure is well maintained, rooms, gym, elevators, lobby, and room floors, and really like the vibe - family and couple/single friendly - this is a high quality hotel. Connected to bar/restaurant which is also lively and upscale. The location is perfect (Financial District, also center of town). Really like The Dagny, plan on staying here in the future whenever I'm in town. Highly recommended if you don't mind the relatively pricey stay.

We checked in for the night. I did not use Expedia. I booked through the hotel website. They were very friendly at reception and the person who brought our bags and us to the room was exceptionally helpful and nice. We had dinner at the restaurant downstairs. The food was good. Service was stellar. Then we settled in our room tired after our flight. No robes No extra blankets. The front desk was annoyed because we should've called housekeeping. They were delivered promptly. Ready for coffee? Oops. 3 pods that's all. No sugar or creamer. Shower before bed? The handle fell off. They fixed it. I'm almost crying with disappointment Exploring Boston will cheer me up tomorrow ADDENDUM: Good sleep last night. Coffee in the Tradesman Lounge. Best coffee! The staff is unfailingly polite and accommodating.

The Dagny was an enjoyable stay, and I was happy we decided to stay at this hotel rather than another hotel which I discovered had horrible reviews. We arrived to Boston late Friday night, after a long journey I was very happy to see that were delightfully surprised with an upgrade to our room, as well as valet able to greet us at the door to valet the car. We stayed for the weekend and the floor was very quiet which I was happy with. The room was clean and Art Deco style. The mattress was comfortable but the pillows kind of sucked. All of the staff there are very friendly and personable, so is the check-in reps as well. The reason for the loss of star as told to me by my gf is that there was no robes or slippers in the room as advertised, the shower wasn't great, there was no extra special surprise like greeting champagne or personal touch. Overall, good hotel to stay at for the weekend, but be aware the valet is $60 a night and the restaurant has weird extra charges, slow service, and wasn't the best.

Really enjoyed my stay at The Dagny. I was in town for work and The Dagny was the perfect location and place to spend a few days. The decor has a very classic warm upscale feel, and the everyone on the staff I encountered was very friendly and helpful. The Dagny has two places to dine in the building, along with a cute library room at one end of the lobby. My room was a nice space with a very comfortable bed, large bathroom and shower, good closet, and nice decor. The only downside for me was that the rooms have robes, but mine didn't and I didn't realize it until the final evening! Oh well, hard to miss something you never had (others said they were nice, however). The Dagny provides a credit per day that can be used at the adjoining restaurants if you charge to your room (included in the "destination fee"). That was a tremendous bonus for me as Tradesman was fantastic and it saved me having to find places to grab breakfast. I had a coworker mention that they were not informed about it at their check-in, so the staff may not be consistent about telling everyone about this benefit. They also have complimentary music/drinks in the lobby (wine on Wednesdays and champagne on Thursdays) to start the post work or tourist wind down.

Such a perfect hotel in the perfect spot with the most perfect details . Comfy bed, large room and great amenities. Also having 2 great places to eat at each end of the hotel made it even better. There was a group of us that stayed here and we all had the best things to say about this place. Would recommend staying here and hope to be back soon!

Great location and price. The room was comfy and staff was friendly. The restaurant downstairs was tasty but staff wasn't great. I would stay again.

We had such a nice stay here over Labor Day weekend. The room was HUGE the beds were comfy and linens nice and clean. Location was great and the staff friendly. The restaurants in the hotel were both good - all in all a great experience.

Beautiful hotel. Very clean. Great staff. We were greeted with music and a glass of Prosecco upon arrival. The room was wonderful. I would definitely stay here again.

Without a doubt the best hotel service we've had in a while. We were greeted by every staff member we encountered. Andre was excellent and checked in on us daily. The place ran like a well oiled machine and the employees seemed happy to be there. Our new go to hotel when in Boston. Our stay was a 10. Zero complaints. - Great walkable location - 2 good on site restaurants - High quality fitness center - comfortable beds and pillows - excellent staff - convenient valet parking - stylish rooms

Somehow found this very nice hotel in the heart of downtown for SUCH a good price. I went on a weekend in the beginning of November and everywhere else in the area was like $270+ but their Home for the Holidays deal got us a room for like $170/night. The location was glorious: 7 min walk to the Aquarium, 6 min walk to Quincy Market, 15-20 min walk to Chinatown, 5 mins to the metro station. The room was also nice we got a king room and it was very nice and comfortable. The first night the heat wasn't working but when we went to ask, they sent someone up within 10 minutes to fix it. Very good quality, nothing seems worn or old, truly such a steal. The location alone was phenomenal but the quality and comfort were not sacrificed. This was a very solidly 4 star hotel? I'm not sure how hotels are rated but it felt posh. There was also a cafe and restaurant in the lobby. Didn't try them but it was nice to have the option. It did look a little fancy (pricy). Don't know if we'll ever find that price again but if so, would definitely stay here again.

Outstanding customer service which begins when your taxi pulls up to the doors. I ordered a glass of wine from the bar and took it to my room. It was very good. I was exhausted by the 6 hour flight from SFO, so opted for room service. Excellent variety - I ordered the roast chicken and it was the best I've had in years! I ordered the chocolate moose and am saving the 2nd half for tomorrow. I'll attach descriptions and photos. I've only been here for a few hours, but so far everything is perfect. The beds are luxurious, there is a fridge, fancy coffee machine, a large tv, and windows that actually open. The staff all are very friendly and helpful.

Lovely service. Comfortable beds and accommodating housekeeping. I would come back but not with a car. $62 per day to park a car Valet only in Boston proper is crazy. I didn't make the reservation and I would have gone elsewhere. That is outrageous. The concierge was not nearly as knowledgeable as I would like. He didn't know that the Kennedy library doesn't charge for parking. I would expect that knowledge to be a given. When I went back to the room the make plans for my day, I took everything else he said with a grain of salt. Truthfully, I expect more of a hotel of this caliber.

Nice place to stay. Was close to all the areas we wanted to visit. Staff were great, everything was clean, and helpful. We had a great stay, thank you.

Good hotel in a great location in Boston. The service was amazing. The staff genuinely cared and jumped to opportunities to help you. The room was small for a family of 4.

I travel a lot and have not had an experience like I did at The Dagny. Stayed here with a group of 9 friends with several rooms booked. I don't typically write reviews, but this hotel has SOME MAJOR improvements to do on safety and customer service. POSITIVES: Decent location. Walkable to many nearby shops and restaurants. Bed was comfortable and room was spacious. Valet was quick, within 17 minutes, but disorganized. NEGATIVES: 1) Too pricey. Too many hidden fees and taxes (over $128) on top of room rate. 2) Customer Service. Was advised upon check in to provide my AAA card for discount to be applied, which I did. The individual who checked me in stated the number was already added to my reservation (my AAA number wasn't added to my reservation). I didn't push the issue over a $40 discount. I was not advised of any hotel amenities, on site food or beverages or the "surcharges", extra fees or "discounts" that I should have used or inquired about. How can I inquire about something that I know zero information of? 3) Customer service and Safety. I was abruptly woken up by a person knocking repeatedly on my door at 7am. Before I got to the door, it opened! The door was latched, thankfully. It was a male stating "you called me" and he was there to "repair the bathroom." After repeatedly telling this random man I didn't call him or need a repair, he still insisted while holding up a cell phone to show me his call log (?). I told him we didn't call for repair and shut the door. 4) Upon checking out later that morning, I was not asked how my stay was. I advised the front desk what had happened with an unknown or identified male who entered my room. They said "we apologize." I asked them if they could tell me who opened the door to my room and the reason for this person's entry into my room? The front desk clerk stated, "it was one of our engineers and they were at the wrong room at 7am. I can see it in the logs, they were supposed to go room 'X'". I thought this was strange bc room 'X' was a COMPLETELY different wing on my floor and the room number was NOT similar. I told them this was not safe and luckily I had the door latched, and it shouldn't be customary that ANY STAFF just enter a hotel room at 7am while people are sleeping. The front desk clerk apologized again, but the apology didn't change my feelings regarding lack of safety at this hotel. 5) Bell hop is disorganized and poorly communicated how our bags would be delivered to us. The lobby was PACKED full of people checking in and out, so it was not clear of how bags could be retrieved without asking staff several times of what to expect and where our bags were. 6) I booked a standard King, but was sent an email prior to my arrival that my booking was updated to a superior king. Which included plush robes and amazing view. The email also stated, "We look forward to welcoming you to The Dagny and providing the impeccable service we pride ourselves on." I received no robes, had a view of a yellow brick building,did not feel safe and received poor customer service. Overall, we encountered numerous issues during our stay. For a high priced hotel in Boston. too many questionable issues and concerns. We do not recommend staying here and we will not stay here in the future.

We just went for my 40th birthday and our first visit to Boston. Everyone was more then great from check in with Emmitt or Emile( sorry I could not remember exactly) to even our concierge John that got us reservations for a nice brunch in the north end. They even were nice enough to send us some comped strawberries and wine to the room for my birthday. Awesome service A+ we will definitely be visiting again

Stayed here recently for business trip to Boston and loved my stay. It was a nice surprise to get upgraded to a suite, too! As a working mom, there is no greater gift than to be told you're getting your own little suite for a few days. A piece of privacy and luxury all rolled into one! This will be my first choice for a stay next time I visit Boston!

Great stay at The Dagny. Super comfortable bed. Outstanding service all around. From the front desk to the valet and concierge, 100% can do attitude with Boston charm. Highly recommend.

Great little Boutique hotel vibe and a really nice gym! The style of the rooms and restaurants is art deco, my favorite! Excellent customer service!

Staying here for my fiancée's birthday and surprise proposal; the hotel is beautiful, the staff is so professional and friendly, and the restaurant attached to the hotel has a wonderful $1 happy hour for the best oysters I've had in my life. Ali, John and Barry the concierges are incredibly knowledgeable and beyond helpful with any obscure questions/requests we've had. The rooms are beautiful. Everything is walking distance! This is the best experience I've had in a hotel by far. Thank y'all for an incredibly memorable and meaningful experience!

Great stay! We were in town for the weekend. The hotel is very nice, restaurant and hotel staff are fabulous. We will definitely be back.

We loved it here. Beautiful art deco boutique style decor, excellent customer service. We had a large party of guests with many different needs for an event and the staff did a great job accommodating to us. Rooms were nice, some of the best views of Boston. Room service was excellent. Valet was pricy but excellent, quick to help and very friendly. The hotel restaurant Fin Point was 10 out of 10. Some of the best food I've had. My only complaint was the elevators were a bit wonky with some glitches and could use updating. Other than that, we loved it here and would definitely recommend and return.

Adding photos of the gym for everyone. It's on the 3rd floor. Lots of equipment. The Dagny is great too

Beds need a thicker duvet or SOME duvet at least. The blanket on top was way too thin and left me cold. Towels also felt ratty.

Overall, I had a wonderful stay at the Dagny. The staff were friendly, courteous, and helpful. The accommodations were clean and functional. There were some issues with billing, which Mike resolved with alacrity. I wish there were vegan options at the café and restaurant.

My fiancé and I are both 20, and traveled from florida all the way up here to Boston. As we arrive we were greeted by the valet who was great. We went inside to go check in after 2 full days of driving and we're told we were not allowed to stay because we are not 21 and it was her 21st birthday the next day. Management was terrible to even try and deal with the situation some how on what to do. We left and checked into the battery warf hotel, and the staff here has been phenomenal.

Gorgeous newly remodeled hotel with comfortable and up to date furnishing. Dining is also fantastic at both the Fin Point and the Tradesman Cafe right in the lobby. Wonderful experience with terrific staff.

Recently stayed at the Dagny for a 30th birthday celebration. Immediately upon arrival, the staff went above and beyond to make us feel welcomed. Rob made the valet process a breeze and was extremely attentive to our belongings. The hotel itself and room were beautiful and clean. We had a gorgeous view of the city from our room on the 14th floor. Upon leaving, Rob and Jesus again took great care of us and made sure we had all of our belongings. They were extremely friendly and can tell they take great pride in their work. Would absolutely stay here again.

We are finishing up our stay in Boston. This hotel was extremely accommodating and friendly. They are centrally located to all the great tour destinations from the freedom trail to Chinatown and north End Little Italy. Had an absolutely amazing experience with the hotel staff. Rooms are clean. Highly recd the Dagny and will be telling all who come to Boston to consider this hotel.