ANNA BRYANT
Google
Don't do it. First, the staff does a really good job with a really bad hotel. I was pleased by the staff and how kind and gracious they were but it couldn't make up for this hotel. It's listed as a 4 star. There is no known universe in which this hotel is a 4 star, it's a mangy somewhat smelly 2 star. Down a side street, blocks from the beach, there's an odd little hallway leading to an elevator off a side street to access the hotel; no lobby, no seating area, nothing that would be expected in a normal 4 star hotel. We knew we were in trouble when I asked for extra pillows and they were completely taken aback and flustered by the request. We were given a room and not offered the Expedia upgrades. When we went to the room, the ac wasn't working and there was black mold around the air vents. The room was a tiny little wedge shaped room with very little space to maneuver, dark and depressing. There is no balcony unless you're upgraded to one of the three or four rooms that have one. But why get a balcony to look over a convenience store and a dirty street where sketchy men hang out and drink after dark? We asked for another room as I have allergies to mold and God knows what else was fermenting in that room. The hallways smelled dank and wet and the paint was chipping. Our "new" room had a full trash can and the toilet was dirty; obviously not properly cleaned before new inmates were sentenced to the room. In the middle of the night we discovered that the toilet seat was barely attached and almost fell off. The bed was super hard and there were bedsprings digging into us all night. Nothing to watch but news on the TV which is not relaxing on vacation. We couldn't come back to our hotel and relax because our room was so small and there was a goofy lobby area on the second floor where you can look at the walls of the other buildings. Not at all relaxing and after the other wonderful places we stayed in Paris, Lyon and throughout France, this was abysmal and such a complete disappointment. All I wanted to do was get out of this hole and stay in a real 4 star and I was so upset because it's presented as a 4 star and it absolutely is not. There's breakfast but you'll be competing with the fruit flies for the croissants which come out in swarms when you reach for yesterday's croissant that has been recycled. There are no redeeming features to this hotel unless you are looking for the 2 star experience which it definitely delivers on. Don't do it.