JoEllen J.
Yelp
Wow, super disappointed. From the moment we walked in the service was awful. The sign said "seat yourself". The hostess, or server, or whatever she was said we could sit at one of the communal tables, but if a larger party came in we would be asked to move. We thought this was weird, but we sat at a table where some other people were sitting because we figured they couldn't ask all of us to move. We weren't even asked if we wanted a table, but after we sat at the communal tables several other couple and parties of three and four were seated at tables around us. Another couple sat down at the communal table about ten minutes after we did. They were served first. They even received their food before we received our drinks. The other customers who were seated at the "real" tables after we sat down were also served before we were. The server finally came back and took our orders. We ordered a starter and an entree. It took at least 30 minutes for the food to arrive. The "starter" didn't come out first. Both dishes came out at the same time. The server said she would bring us some plates since we were obviously sharing both the starter and the entree. She never came back. After about 15 minutes we had to go up to the bar and ask for plates. We have been finished eating for about 15 minutes and we are still waiting, as I wrote this, for the server to come back so we can ask for our check. We will NEVER come back.
Update: As I was writing this, our server finally came back to check in. I said "we are done and we just want to leave". She must've realized this meant we weren't happy, because the manager (Tati) came to see us. She allowed us to express our concerns. She apologized, adjusted our bill, and asked us to give them another chance. She even gave us a discount card to use next time. We appreciated the gesture and we will consider coming back.