Dave D.
Yelp
We were there on Monday 10/21/24 for a late lunch / early dinner.
It was not exceptionally crowded, we waited for about 15-20 minutes to be seated outside on the patio with a beautiful view of the river. Good so far.
After being seated, we waited, and waited for Jake, who apparently didn't know he was our server, to acknowledge us, bring us water, and take our order. Calamari, a turkey sandwich, split, and a house salad.
And we waited.... The Calamari appetizer came out first, and almost immediately, the sandwich and salad.
The Calamari was extremely salty, but it was edible. The salad was good.
The sandwich, on the other hand was not. It had RAW bacon on it!!!
Jake, who never stopped by to ask if everything was ok, or if we needed anything, was finally flagged down, and told about the raw bacon. His only comment was that he would notify the kitchen staff. Didn't offer to remake the sandwich, or even get us fresh bacon. Seemingly couldn't be bothered.
I dropped my fork, and asked him for another one as he whisked by. He didn't even acknowledge my request, and later just dropped one off.
Waited again for the check, and finally had to ask for it. Waited again for him to pick it up, and finally just got up went to the front desk to pay.
We complained about the raw bacon, and after a discussion amongst the staff (totally ignoring us standing no more 3 feet away), we were comped for the sandwich, blaming the kitchen staff.
Absolutely the poorest service we've ever experienced at any restaurant.