Kristy Wood
Google
As a local, I grew up going to the dog houses all around Durham, great place to get a hot dog at a good price and they are always consistent and friendly. I just left this specific location and the lady at the speaker/window was very rude. I had a simple but somewhat larger order, 8 hotdogs, nothing crazy added or extra, she yells at me through the drive thru speaker they only have a 6 hotdog limit for drive thru. There is no sign posted nor has this ever been said/ posted before, fine. I go to the window as she so “pleasantly” requested, after waiting a short time, she comes to the window and just said “card or cash?”, I reply and pay, even leaving a tip. A couple of minutes later, I received my food and as soon as I grabbed my bag, she slammed the window shut without receiving the receipt I requested. This is the first time in about 10 years or so I’ve received unfriendly service from this location. When I visit, i typically interact with the manager and other team members who are very friendly and kind.