Tyson H.
Yelp
Matt...what a terrible representative of a company. Go in with a group after a long afternoon. We were being smart and drinking water, no big deal nothing said. Our friends wanted to go to another spot, so we left. My wife, her cousin and I decided we wanted to come back because of the live music and the what we thought was good vibe. Well, a few minutes after we got there, Matt told us,"we had to go." We thought, ok, maybe we have to go outside and let the group that came in sit inside, no big deal. So we sat outside and were trying to get settled in when Matt came and told us "y'all have to fucking leave." After asking why, and not getting an answer other than, "y'all have to fucking leave," he went and got someone else who had to play damage control, yet still made us leave. Worst customer service experience I've ever had. Tell me what I need to do or what I wasn't doing. If I need to buy a drink, I will. No big deal, but don't treat me with disrespect. There were kids and other adults not drinking, and were allowed to stay and enjoy the music. There are plenty of other places on Rainey and in Austin that will treat you right. Go elsewhere. I hate doing this, but Matt is a terrible representative of a business. Until they get rid of him, go to the other bars.