K. S.
Google
Not the same theater as it used to be. We miss the previous owner. Without realizing they changed movies to a children’s movie, one particular day we bought tickets and entered the theater to watch what we thought was on the marquee that morning (our preferred movie). As soon as the movie began, we went out and explained to the owner that we realized it was not the same movie we thought. He stared at us blankly and did not offer us a rain check nor a refund. He just said, “yeah, we changed it today.” So we walked out having paid full price for a movie and popcorn we did not watch. Bad customer service for a local theater we’ve been going to for years.