Aaron L.
Yelp
I went to the Emerald Lounge in Richmond, VA for their Christmas pop-up and honestly wish I hadn't bothered. The place was okay at best, but the food was subpar and the drinks were flat-out terrible.
My first drink was packed with giant ice cubes -- basically half a cup of frozen disappointment. The second drink wasn't even filled to the top (see my photos). For the prices they're charging, this was insanely disappointing. I felt cheated, like they were cutting corners everywhere they could.
I was genuinely excited to check this place out, and instead they completely killed the vibe and ruined the buzz I came in with.
Save your money. Seriously. Don't fall for the hype like I did this place is not worth it.August and
No stars!!!! Do not waste your time on this plane on this this o
I don't usually leave harsh reviews, but my experience at Emerald Lounge in Richmond was so unbelievably bad it deserves a warning label.
I ordered a drink that came half-filled, and when I sent it back, the waiter actually argued with me and still tried to charge me for a drink he took away -- a drink he knew I didn't touch. The attitude, the defensiveness, the complete lack of customer service... it was honestly shocking.
Between the terrible food, the watered-down, ice-stuffed drinks, and a waiter who seemed more interested in challenging paying customers than doing his job, this place is a total disaster. I felt cheated, dismissed, and disrespected the entire time.
Please avoid this dump -- even if you show up dressed to the nines, they'll still treat you like an inconvenience. I was excited to visit their Christmas pop-up, and instead I got one of the worst dining experiences I've had in Richmond.
Do yourself a favor and go literally anywhere else.