L
Google
The highlight is definitely the location, if you’re fortunate enough to get a room facing the river, the view is stunning. The newly renovated lobby area is aesthetically beautiful. The concierge team delivers excellent service; everyone I interacted with was kind, attentive, and eager to help.
Unfortunately, the rooms feel quite dated. There were visible stains on the walls, and the shower head was positioned unusually low, which made it uncomfortable to use.
While some staff members were outstanding, the overall service was inconsistent. One front desk staff member (a lady wearing pink glasses) displayed condescending attitudes. Service at breakfast was slow; you had to wait a long time just to receive the menu.
There is definitely room for improvement.