BUSH GEAR
Google
We chose your hotel because of the positive reviews and the swimming pool and sauna. We attempted to check in at 4pm on Saturday and had to wait for 2 hours in the bar area before we were notified that our room was ready. The disastrous management continued the next day when we tried to have breakfast at 9.30, we were told to wait in the bar area again for 30 minutes, until a table became available. Once seated we could not choose any of the cooked options as the limited staff were so under pressure cleaning tables and dealing with the queueing customers, so we tried the buffet instead. There was no bread, no butter, no yoghurt, no pastries, no fresh fruit, no nothing in fact, unless you wanted rubbery scrambled eggs and some watery undercooked button mushrooms. The rooms are fantastic so I could be tempted to give the hotel another chance but not at +£200 per night for such poor service. The hotel manager should be ashamed.