Cody P.
Yelp
I ordered lunch/dinner here during a crappy day at work. My intention was to treat myself, since everyone's crazy about this place and fried fish has always been my favorite. Maybe it was the expectation that did me in, but this ranks lowest of any fried fish I've ever tried. Not inedible but, what's happening?
On my first run, I ordered the fried haddock sandwich combo with potato salad and mac salad, and threw in a large order of the soup of the day. The potato salad and mac salad were bland and forgettable. I looked around online to see figure out which soup I ordered and can't figure it out. I would guess it was seafood chowder, and it was by far my favorite item from the place. It packs a very salty punch, but I'm god damn crazy about it. If I got a significant pay raise, I'd increase my chowder budget and put Mr. and Mrs. Friar's kids through college. The soup that got away was definitely the part that made this place still worth trying.
I think they use a lot of garlic salt in the breading for the fish. That would have sounded like an awesome idea, but it somehow manages to overwhelm you with that subtle taste while underwhelming you in every other regard. I mean fried fish is fried fish, we're splitting hairs to go in depth with this. Still though, I feel it's worth saying that on my split haired list of fried fish, Fish Friar is at the level above what they give you on flights. Also weird about the tartar sauce. It's runny because it has no relish, and nothing to substitute the missing relish other than a touch of ground dill. I ended up using ketchup all the way through.
I felt weird leaving it at this. Everyone's crazy about Fish Friar. The reviews and feedback were so strong, I actually felt I was wrong to feel unfazed by my experience. So it's settled. A week later, it's double or nothing. This time my girlfriend ordered with me. We got the Captain's Platter and the Haddock Plate, and although they had a different soup of the day, it looked and sounded delicious. In memory of the last one, I went all out and got a 32 oz order of it. If we had just left well enough alone, I'd have probably left a rating of 3.5 after day one.
Refer to the pictures for what this order looked like. Honestly, I think if they had just used an appropriate sized container, the display wouldn't have been so disappointing when we opened it. For this meal, we thought ahead and made our own tartar sauce. I ended up using it with the shrimp as well, as they made a lot of style choices with the cocktail sauce as well. It was thick, dark, smokey, kind of bitter. No horseradish. Thankfully I only had to make emergency dipping arrangements for four pieces of shrimp. My original opinion about the fish was sustained and supported by my girlfriend. She didn't know I wasn't a fan, and was nervous to tell me she wasn't crazy about it for mostly the same reasons.
The soup we ordered this time was the haddock bisque. The picture they used resembled the dozens of other photos you'll see posted across Facebook, Yelp, Google, etc. I don't know if this was a different product all together, or just bottom of the barrel. We did order pretty late. What we got was thick and heavy. My first bite was tangy enough to give me heart burn on the spot. It tasted unbalanced, like the first taste of something you're cooking when you know you're not done tampering with it yet. We both couldn't take more than a few bites of this stuff before calling it. The full 32 oz drum of bisque sat there on the table, taunting us as we finished our meal. I've literally never done this before, but I've also never hated something I ordered so much I couldn't even eat it. As I traversed the stages of grief and loss, I decided to call them. Maybe they gave us the wrong thing. Maybe they messed it up and have been getting complaints all night. It was an hour before closing, and we never did manage to reach them. The phones rang and rang as we tried until we'd reached their closing time. This was on a Saturday, so they'd be closed the following day. I contemplated for a long time, and finally decided to send an e-mail. I've worked customer service my entire life, it's a humbling experience to ask for a refund because I know what I must sound like. But I managed to quickly hit the send button at some point quicker than I could stop myself, and that was that. We never got a response back, but about a week later I did get a refund to my checking account for the $18.00. I'm totally grateful for the credit, as it offset what felt like such a huge loss.
So that's my two star experience. It's a small drop in the bucket filled with outright craze. Who knows, maybe I'm just an outlier. Either way, I took an oath when I became a wannabe food person to write long-winded and furthermore, impartial Yelp reviews of every food place I try. You either die a hero, or live long enough to see yourself become the villain.