The Queen’s Arms

My first visit to this pub. We needed to have a business meeting for a client that was flying-in. This was the perfect place because there is a lot of spaces upstairs, which are also quiet. The service was easy by scanning the QR code on the table, and then the drinks and food cave quickly. Our pastrami sandwiches were tasty. The child could have been hotter. The binoculars to look at the planes are really cool.

'Such are the ups and downs of life' was response to the lady serving us when we complained about the food served to us... *I cannot urge you to avoid this place enough..* We arrived at 7.50pm and were advised that the kitchen would be closing soon, fair enough. The waitress handed us a menu and wanted to take our order instantly whilst standing at the 'wait here to be seated stand'. I asked to be seated to look at the menu and she stated 'just sit anywhere', OK.. Once seated the waitress (Jennifer according to the receipt) stood over the table whilst we selected our food and drinks. I want this review to focus on the service and food, but I must mention the drinks, more specifically the beer. Now I know Fullers is now part of the Asahi empire, but just having London Pride on as the only cask beer from a traditional well know brewer is a bit of a disgrace, even more so when their menu tells you to ask for their guest ales! There are several Fullers bottled beers on offer but nothing more on a hand pull. Back to the food... The food arrived in 5 - 7 minutes and straight away we knew it was not going to be great. I ordered the ribs which consisted of 4-5 large boned ribs with not a great deal of meat on them, a few scoops of coleslaw and some chips that were akin to warm yellow plasticine. I returned the chips and asked for fresh ones, within 5 minutes a new pot of 'chips' was brought to the table and they were slightly more golden not much warmer and definitely more chewy. My better half had the chicken pie and mash. The best bit of the dish was the healthy portion of cabbage it was served with, the pie was anemic and stodgy and the mash smash (or similar).. As you can see from the pictures we ate as much as we could. When approached by the waitress / Jennifer asking how it was, to which we replied pretty disappointing, we got the response at the beginning of this review - 'Such are the ups and downs of life I guess'.. Not really a empathetic or professional response.. We got up, had to ask where to pay the bill (£56.08) for 2 mains and 2 drinks (1 pint & 1 sparkling water).. We paid and left, I noticed afterwards that they added 12.5% service charge! That must be for the wise words offered by the waitress! Will not be returning even though we frequent Heathrow / T2 regularly..

The Queen’s Arms at Heathrow Terminal 2 Departure is a convenient and welcoming spot for travelers looking to relax before their flight. Located right inside the terminal, it offers a calm and comfortable atmosphere with plenty of seating — a big plus in a busy airport. The service is generally efficient but with delays, making it an easy choice for anyone on a tight schedule. The menu focuses on simple but well-prepared dishes that arrive quickly, perfect for a stress-free pre-flight meal, though the prices are definitely on the expensive side. The food is straightforward, with classics that appeal to a wide range of tastes. What really stands out are the cocktails — creative, well-mixed, and a nice surprise for an airport bar — though they too come at a premium. Whether you’re after a light bite or a proper drink before boarding, The Queen’s Arms delivers a good balance of quality and convenience. It’s not fancy dining, and while it’s pricey for what you get, it’s still a comfortable and enjoyable spot to unwind before your flight.

The food was good. The service was superb. The price is what you would expect to pay at Heathrow Airport. The chap who served me (glasses, brown hair) was very attentive, helpful, clear and there was a blonde lady serving others and I noticed she was very helpful, efficenct, friendly and hard working. I enjoyed my food and wine. This is a good place to dine when you're at Heathrow T2.

An excellent way to start your trip while waiting for the check in to open. Lovely pint of Fullers London Pride and a tasty snack of salmon. Highly recommend Fullers to visit with the airport atmosphere.

Grabbed some coffee before the flight, the seating area is lovely, staff were friendly, the drinks were a bit too pricey for the quality but fair enough for a airport experience.

Had a nice quiet wait for over an hour for my plane. All I did was buy a coffee I wasn’t bothered but was checked on. Great place to hang without pressure to buy or leave. Caitlin did an exceptional job.

I don’t know why the staff took the food from the delivery window and took a picture for it then put back to the window for 10 minutes long. Then another staff brought the food to me. This restaurant has long history and offer nice beer. I’m sorry about this experience.

They have chicken wings! My cousin's husband was super happy about that. We honestly came by chance because I have flying out back home and had extra time to kill. They have everything from drinks on tap, coffees, lattes and teas to actual food. I mean burgers, fries, chicken wings and quality service. I didn't really look around much. I was too focused on shoving my burger down before my flight. It's reasonably priced and yes, they do take any Visa card you may have. As long as your bank company doesn't flag you anyways.

Good choice for dining in Terminal 2 at Heathrow, prior to going through security (so perfect for a final meal with the folks dropping you at the airport). One good sign of quality is the condiment selection on the table--name brands of every type you'd need, no no-name plastic dispensers or disposable packets. We ordered beef pie (piping hot with a good pastry) and a rainbow salad (multiple leafy greens and farro + bulgar but with no noticeable dressing (which I like). Nice clean atmosphere.

Not a bad choice to grab some food. Spread across 2 levels so seating should not be a problem. Also good for breakfast which is served until 12.

Located at the other end of terminal 2 to the Costa coffee The long bar faces out into the terminal with the seating on the other side with some found upstairs. Each booth has a power point so you can charge phones and laptops which is a real bonus Plenty of beers on tap and a nice top shelf to take away the pre flight nerves or the wait for the friends flight to land. The food on the menu is typical pub food but I was impressed with my meal but the view out window just adds something to the venue

This is a really nice Wetherspoons which is in the new Terminal 2 at Heathrow Airport. Its set on two levels and it has a long bar at the front and one upstairs, i love the decor and the seating, Its one of the best Wetherspoons that i have been too, just a shame the Beers wasn't the same price as a normal Wetherspoons but it is in an Airport so this can be expected. The food menu looked great but we didn't eat here, they also have a little coffee lounge which is nice enough but i preferred the Costa coffee shop in the same terminal. The whole place was really quiet and lacked of any atmosphere, we only stayed here for one drink. but its a nice addition to the Airport and I'm sure ill stop by here if I'm coming through the Airport again.

I was seeing my brother off on Friday, he's going back home to Australia (lucky bugger) and we had some time to fill, so decided to grab some food and have a beer. There isn't much to do around terminal 2, so when we saw a Wetherspoons we thought we might have been in luck We found a table watching the planes take off, and I went to the bar to order some food and drinks. I ordered a Salad with extra chicken and Eggs royal with a beer and wine. About 15mins later the waiter arrived at our table with the eggs royal only, and then proceeded to tell me they couldn't serve me the salad as it was all mixed together (I can't eat gluten so asked for it sans couscous). I told him I won't have anything then, and I'd like my money back. He said he couldn't do that, and I'd have to go to the bar. I was a little rude at this point and said just bring me the money I don't care that I paid for it on my card. He left and came back 5mins later with change for the salad only -_- So i had to then go back to the bar and ask for the money back for the chicken too. Had the guy come to me before bringing my brother his food I may have ordered something else, but to come over with the other meal was a bit silly. I guess we should have skipped wanting a beer and wine, and just settled with costa at the other end of the terminal.

Surprised and impressed to find a restaurant this good near ticketing in Terminal 2 at Heathrow. Pick a table, then order at the counter and they will deliver your food to your table. The dining area is fairly small but seating is very contemporary. Breakfast came on a decorative plate and the fruit cup was served in a cocktail glass. Delicious food. Perfect for an early morning before a 10 hour flight home.

I've eaten here four times so far, it's very conveniently located in Terminal 2 and there's just not much else in terms of sit-down eateries. It's a Whetherspoon, so expect mid-range pub food quality and variety. Of you're looking for high quality dining, this place isn't for you, but for an airport eatery it's great. I haven't been disappointed with any dish here yet! The food gets to the table quickly and the staff have always been really nice and helpful. In a busy airport like Heathrow, it seems like a bit of a casual oasis. It has two levels, lots of window space for plane spotting and comfortable corners to hide in and take a break from the hustle and bustle. If you have some time to waste at the airport, give it a try!

Having collected some foreign currency for a friend, I decided to have some lunch. The Flying Chariot is one of a limited number of food and beverage outlets that are located landslide (prior to security) in Terminal Two. Food is good although service is hit and miss. Fine at the table, but poor when you need to go to the bar and order. Overall, an acceptable experience, although bar staff could learn much from their waiter colleagues.

The service was good. Very friendly but that's where all the positives about this place end. The beans taste like they are cooked in ketchup. Ham was very much over cooked and the other components of breakfast taste Pre made from days ago. Coffee was cold. Just an awful experience. Wait until you get through the terminal.

The food was OK for airport standards, but the service was terrible Asked several times for my table to be cleaned ; took over 30 minutes for simple breakfast to arrive; food did not arrive as ordered ; total confusion among the staff - save your appetite for a restaurant that's past the security lines

This place seemed remarkably .. leisurely, for an airport restaurant. It's not optimized for takeaway: you need to order at the long counter bar, and the staff serve whoever catches their attention first. I waited for a takeaway coffee for twelve minutes, despite there being no other customers when I arrived. It's new so it may get better.

Had dinner there last evening & ordered peri-peri Chicken. Only managed to eat a third of it as salad was old (tomato soft skinned and taking on 'fluffy' appearance, lettuce droopy), chicken breast had strange stringy texture, salsa old, and the rice very dehydrated to result in a very disappointing meal.