The Fontenay

From the moment my friends and I arrived at The Fontenay, I felt warmly welcomed by the incredibly kind and attentive staff😊 Every interaction—from check-in to dining—was marked by genuine hospitality and professionalism that made our stay feel truly special. The breakfast was a daily highlight in itself: rich, varied, and beautifully presented, with something to delight every taste. The on-site restaurants also exceeded expectations, offering refined cuisine in a stylish yet relaxed atmosphere. Another unforgettable experience was the spa. With its stunning view and serene, modern design, it offered the perfect environment to relax and unwind. Whether enjoying a swim or simply soaking in the view, it was truly amazing. The Fontenay is a rare blend of luxury, comfort, and thoughtful detail. I already look forward to returning😊 Kindest regards from Zurich @itsmarinasummer

Truly a one-of-a-kind luxury hotel experience. My hopes for The Fontenay were very high, and honestly, they were still exceeded. The design of the hotel is truly luxurious and well thought out, yet subtle. The building itself is impressive architecturally, and the rooms are very comfortable and have everything you need. The service is super attentive and friendly: we felt very welcome and taken care of at all times during our stay. The breakfast offering is extremely high-quality and has everything you need: a buffet, as well as a-la-carte options. Another thing worth mentioning is the spa: located in the top floor, it offers astonishing views over Hamburg and the Alster lake. Truly a perfect place to relax! All in all, we felt like the hotel was worth every cent, and we are definitely coming back!

The Fontenay swept me off my feet — with its elegant design, soft luxury, and the kind of service that makes you feel genuinely cared for. The rooms are calm and beautiful, the spa views are simply breathtaking, and every corner feels like it was created with love and grace. There’s a quiet magic in this place. It’s not loud or showy — just pure, effortless elegance. European luxury at its finest. I’d come back to Hamburg just for The Fontenay.

The rooms are nice, the bathroom lighting something I still talk about. Fully electric toilet flush system (*godhelp them if there is a power outage in Hamburg ;) My favorite regarding this hotel is the breakfast. I love it. So much so, that I like to go there even if we do not stay at this hotel.

Wonderful stay at The Fontenay! The rooms are beautiful, and we had a good view of the Alster. The service was excellent, my birthday fell during the weekend, and at breakfast, the person who seated us already knew it was my birthday. Later in the day, I even received a birthday cake, which was a lovely surprise. The only issue we had was with the bar bill: some charges from another table were mistakenly added to ours. We also received a bill at breakfast, even though we had already paid. However, everything was eventually sorted out correctly. The spa is also really great, with a beautiful view of the city from the pool!

can’t really fault it, great service all around, location is a bit odd in the middle of some residential but close to the water, it also has an amazing lounge

The only downside is the gym. It’s very small — with just two people inside, it already feels crowded. It also lacks essential equipment. I’d recommend replacing the mirror machine (which isn’t functional) with a smith machine or something more versatile for strength training. Still, overall an excellent experience. I would definitely come back!

End on Nov 24 We stayed at a suite with a nice balcony connecting to a small standard room both overlooking the lake. Service was great from arrival till departure. They have a beautiful lobby lounge. Nice view, seating arrangements and nice music in the evening. First time to Hamburg but we love this hotel. We’ll come back. It will be much more beautiful in the spring we guess. With the view and access to the lake surroundings.

The Fontany Hotel is one of the most phenomenal hotels we have ever stayed and that is saying a lot because we have stayed in castles, island shangri-la in Hong Kong. The moment we arrived we were greeted by Phillip a very polished, professional and helpful guest services associate who guided us to our amazing room with a view and a table laden with wine and a decadent chocolate cake. He opened our refrigerator with complimentary beer, candies, chocolates, snacks, nuts, coke, and other unexpected delights. The room also had innumerable specialty coffees and teas and many complimentary amenities that were replenished daily. We are still discussing this amazing hotel and can't wait to return.

This is a beautiful hotel with unparalleled service. Opened 1 year ago, this place is setting the standard for upscale luxury. Their interior is modern with a classical twist (a nice tribute to the historical roots of the city). This is also where I had the best schnitzel during my trip in Germany. I will come back just to eat it again! Their extensive breakfast is well worth trying too. Delicious options and impressive variety. Concierge services were beyond helpful in giving tips and suggestions on where to visit. They also helped secure some hard to find last minute tickets to the Philharmonic! Fabulous!