Marvalus
Google
Tried to book a room on the website, was not working so called The Fox and Grapes direct, was told i would be called back but it didn’t happen.
Ended up booking on booking.com with option to get a refund, called the fox and grapes the next day, again was told someone would call me back, again did not happen…
Stayed in room as I had a wedding around the corner, bed was comfy but there was a few problems…
1. Light to left of mirror in bathroom was dead.
2. Shower had no water pressure, was difficult to use and needed a pump.
3. Room felt like it had not been cleaned properly, found someone’s broken tassels from a handbag or shoe in the room and an earbud.
4. No decent breakfast being served in the morning.
5. Checkout is at 11:00 am but pub does not open until 12:00 pm, so no breakfast/ lunch unless you wait outside.
6. Landing, stairs and hallway from room is slippery due to kitchen area, this is a bit dangerous.
7. You have to enter / exit at back of pub down a dark alleyway, crowded by beer keggs, this needs to be changed.
8. Tall dark haired women in bar, was very unfriendly, unwelcoming, and miserable… we was gonna return for lunch but were totally put off by her and went elsewhere..
Such a shame as pub had a nice look from outside, and looked good on website.