The Franklin Inn

American restaurant · Museum District

The Franklin Inn

American restaurant · Museum District

1

800 N, Cleveland St, Richmond, VA 23221

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The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null
The Franklin Inn by null

Highlights

Retro spot serving comfort foods, brunch, smash burgers & fries  

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800 N, Cleveland St, Richmond, VA 23221 Get directions

thefranklinrva.com
@thefranklininn

$10–20 · Menu

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800 N, Cleveland St, Richmond, VA 23221 Get directions

+1 804 716 9493
thefranklinrva.com
@thefranklininn
𝕏
@TheFranklinInn

$10–20 · Menu

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Last updated

Sep 7, 2025

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This Museum District tavern is famed for its Wednesday smash burger deal and friendly, lived-in bar vibe. Highlighted by Axios for one of the city’s best burger values, it’s where locals pregame museum nights and neighborhood hangs.

https://www.axios.com/local/richmond/2023/08/11/burger-deals-cheap-richmond-specials
Best Burgers in Richmond (2025)
View Postcard for The Franklin Inn

Luis Toledo

Google
Tried an smash it up burger and handmade fries an were really good. The best part here is the service, i dont know who this girl is but she was so kind and always attentive for everything i needed. Music was really good, jamiroquai it’s a always a hit 🙌

Fitz 4.0

Google
The best neighborhood bar and food! So grateful to be able to walk to this cool place and get some pretty darn good food and drafts. Service is spotty at times.

Jonathan Bowman

Google
Great diner. Burger was solid, and the fries were excellent!

Eric Bliss

Google
Franklin Inn is always so friendly to me and my dogs...they bring the water and me beer, and on Wed. the have a $6 somethin smash burger that is fabulous! Nice neighborhood place where I've met so many different waljs of life. Can't do better than here as a local. 5 stars. I can't believe I haven't rated this yet.

Robby Baier

Google
Alternative name for this place: Grumpy Dudes Amazing Breakfast . The waiter (owner?) was super grumpy (maybe he had a bad day) to the point of it being comical. But the eggs and potatoes were truly amazing in a home cooked style. We would go back for sure and hope that the guy is still as grumpy. :-)

Marguerite Murphy

Google
I really like this place for what it is. Low key. Good food. Good service. Decent draft selection. And a really friendly crowd. All good things. We will be back again soon

Sanai Abell

Google
Older gentlemen instantly bit my head off when I walked into the establishment, no welcome, no greeting, no hi how are you, nothing. Girl at the bar apologized on his behalf after and I sat and had a meal, the food was all right no complaints was happy with what I got. The space looked pretty cool but the staff were a huge turn off. Probably wont go there again tbh.

Matthew Feller

Google
We stopped in with a group of 8, and despite being a smaller establishment they were happy to accommodate us. Service was top notch with servers who were genuinely kind and attentive. Food was wonderful. I've never had mozz sticks like I had here, and let me tell you, they were wonderful. The smash burger was also out of this world. Highly recommend for great food, great service, and a cozy but lively atmosphere.
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Frances D.

Yelp
Wednesday night is burger night and it's worth the trip. Tonight's special was the double patty Smash Burger with cheese for only $8 (fries $2 extra). Lively small place with friendly efficient staff. A bit loud, but not too bad. Most definitely not a "corporate" place - very local. Will be back!
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Stephanie B.

Yelp
Had a not so great Sunday brunch experience. Here are the pros/cons to get down to business - Cons ONE person serving entire bar and restaurant both inside and patio - in a fully packed place. There was an old dude there too but he only doled out menus and waters. That's it. Whys he even there?? Food came before the drinks Food was wrong - 1. the chopped salad was not chopped and had a fried egg cut up into pieces, not hard boiled as described on the menu. 2. The Franklin Mess per the menu comes with home fries or grits. I asked for grits. When the grits weren't delivered I asked for the grits but was told no, they don't come with grits. It would cost extra if I want them. I declined. Clearly states on the menu it does but the server never came back until we flagged her down to pay the bill. 3. Maybe more a preference, but the Mess was the greasiest dish I've had in my life. Had other similar meals elsewhere and hasn't been the case. So idk.. Pro Server was nice and doing her best. Apologetic for the long waits (took forever to order drinks/food and receive drinks) Chicken salad added to the salad was DELICIOUS!
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Eric B.

Yelp
Franklin Inn is always so friendly to me and my dogs...they bring the water and me beer, and on Wed. the have a $6 somethin smash burger that is fabulous! Nice neighborhood place where I've met so many different waljs of life. Can't do better than here as a local. 5 stars. I can't believe I haven't rated this yet.

Michael L.

Yelp
Great place that I am lucky to live close to. I've been several times and everything I've had on the menu is solid. My favorite is the Reuben. Get that with fries and ask for a cup of malt vinegar and dip both in. Sex happening in my mouth. The baby is coming after 9 Kentucky mules. Seriously great place for food and drinky.
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Wael D.

Yelp
Came here to say for a business meeting a few weeks ago and only had appetizers. The mozzarella sticks were awesome and the wings are pretty good too. The seating outside is nice. Service wasn't terrible.
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Lena M.

Yelp
I had a wonderful time at this Museum District local gem with a friend of mine. First of all this spot is super Richmond. It has a local feel and is incredibly cozy. It's a tinier space so feels very intimate. Our waitress was extremely kind. They also have great happy hour deals. You can find both food and drink deals. On my visit I ordered the wings with smoky barbeque, a side of broccoli, and a mini mac. The wings were so juicy and tasty. I wish they had a bit more of a crunch on the outside, but they were still so good. The sauce was great. I really loved the way they prepared their broccoli. I devoured the mac and cheese. I can be picky with homemade mac and cheese, and really enjoyed this one. If you're looking for a casual and yummy spot for food, I highly recommend visiting The Franklin Inn.
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Harrison C.

Yelp
The atmosphere is great! It is very charming and old (in a good way)! The staff is super friendly and prices are fair! The food is normal bar food, but they do have good weekly deals. Definitely recommend going!
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Sydney B.

Yelp
We had a great night at Franklin Inn, and look forward to joining them on burger nights in the future! On Wednesdays, they do a six dollar burger, usually almost $15. The french fries were great, my favorite part of the meal. The bun for the burger was nice and soft. The wings were good, could be a bit meatier. The service was good, and there was a friendly atmosphere in the bar area. This is definitely a cozy neighborhood bar, and I hope to visit again soon!
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Kelsey P.

Yelp
DO NOT RECOMMEND. Opened front door to ask if I could sit outside with my dog, grumpy man behind the bar immediately was rude and said no dogs inside. Your google page claims you are dog friendly, clearly not despite having a dog bowl on the patio.Proceeded to Sit outside for over 20 minutes and no one came outside to offer a menu, drinks nothing. Rude, horrible service, would never come back.
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Suzanne A.

Yelp
My husband and I tried this cute neighborhood corner spot for brunch today. It was super cute and cozy and welcoming. We chose a little booth and were immediately greeted. We ordered coffee, a mimosa, the veggie biscuit and the southern biscuit and a side of potatoes. My husband loved his mimosa. The biscuits were delicious: light and flaky! The breakfast potatoes, not so much. But we won't hold that against them because they took it off our tab and everything else was great!
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Caprice R.

Yelp
Service was good, last year when I visited , I remember having a great burger experience, fast forward a year later I went for brunch, I don't recommend brunch here unfortunately, the eggs benny was actually not a poached egg but a fried egg (undercooked) on a biscuit (I couldn't understand why they advertise it as a Benedict), the breakfast potatoes were soggy, we ended swapping the inedible eggs "Benedict" for a burger which was fine but the fries were undercooked and had to be sent back. If I return it'd just be for their great burgers

Lexie M.

Yelp
For starters, a coworker and I were working in the area and decided to grab a quick bite to eat here. - seemed nice and cozy. We were wrong. Before we could even walk into the resturant a man came running from behind the bar area and grabbed the doors shut AND HELD THEM telling us "you people cant come in here!" We are hispanic- and had on work clothes. He called me "all dirty" and was still yelling some pretty mean things. It took us a minute to grasp what was going on. But its very clear now. We will spend our "dirty people" money other places.
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Stanton-Johnn L.

Yelp
Was there this past Saturday, wait a great little neighbour's resturant/bar. Great selection of beers(craft included), and wine. Bourbon for days!!! Lol. But the best part for me was they had this tiny little kitchen but the food that left it was amazing to look at and listening to the guests down right good! If you have not been there ,please try it out

Olivia L.

Yelp
Get the smash burger!!! Best burger I've had in Richmond. I could see into the kitchen while they made the food, and it was definitely made with love. Fries are homemade too, not those nasty frozen ones. Overall, it's a tiny but cozy place with great food and drinks - would recommend!
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Marc S.

Yelp
One of those places that you're not sure if you should post a review because the regulars may hunt you down and silence you, this cozy little gem has been serving arguably the best burger in town for years, and also features a great brunch menu. Not the biggest place, so a meal at peak time may mean a wait, but the food is worth it. With my "Smash it all the way" burger were fries so fresh that the potato was still mad for giving them up. The "all the way" part features pickled jalapenos (not too hot to overpower the burger's taste), fried onions, bacon and pimento cheese. Usually pimento cheese will make the burger useless without a fork, but this was the perfect amount to make the double patties gooey but not unable to be picked up. If you want to visit old Ben Franklin head downstairs to one of the washrooms to see a portrait of the original C-note gangsta up on the wall. Otherwise grab a brew and a burger and go all the way!
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Kate A.

Yelp
I'm a sucka for the clucka --the Franklin Inn Clucker that is. Excuse the 1/2 finished plate, I couldn't wait. I add some and pickled jalapeños cause I'm extra AF, but as is -- Tender, buttermilk chicken. Their own breading that includes ranch seasoning (trust & believe...it elevates), pickles, crisp romaine, FRANK SAUCE (way better--we're on this journey together)! A beautiful buttery toasty bun & hand cut fries completes this masterpiece.
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Maria T.

Yelp
I love finding restaurants nestled in historic neighborhoods and the Franklin Inn is no exception. Although it's a tiny little place, I love the tin ceiling and stained glass. Rustic and quaint little booths make for quick lunch or a cozy dinner. I ordered the chicken salad and it was off the chain phenomenal! Some of the best I've had. The server was kind and accommodating and the place was tidy. They have a lovely tea selection and a well stocked bar. There's plenty of street parking, and many of their patrons just walk here! The inviting patio is the perfect setting for an al fresco meal. (Because it's so small, it was a bit loud-but we did arrive at the height of the lunch crowd). I'm looking forward to coming back to this historically memorable, charming spot and trying the brunch! I hear it's fantastic! Update: I love the food here and have been here many times. Today though, is the first time I've ever used the restroom. Oh-Ma-Gawd...talk about gross... GA-ROSS... you walk down a dangerous, rickety staircase into a dank dungeon basement, roaches were crawling on the wall... the toilet seat was broken, it was disgusting and was like a dank cesspool. C'mon! Clean that filth up, paint and get some new fixtures. I deleted a star * but should have deleted two... let's see if they resolve this DIRTY port-a-potty!!
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Alexis L.

Yelp
All I can say is... best mozzarella sticks in rva. Lowkey bar in the fan for a quick drink and a burger. Definitely will be back!

Casey M.

Yelp
I came here because a few people had said they had an amazing grilled chicken sandwich. I'm not sure if I just came on a bad night, but my first sandwich came out suspiciously fast, and it ended up being cold to the touch. I told the server, who took it back to the kitchen. Not soon after, another sandwich came out suspiciously fast. As someone who cooks chicken at home pretty often, I know the time I waited was not enough to reach 165 degrees. When I opened up the bun, the piece of chicken was roughly two inches at its widest point, with tons of jiggly chunks of fat on it. I ate the parts that seemed edible, paid, and left. The place is super cozy, and the staff is kind. Food just suuuuucked. $30 down the drain.

Heather H.

Yelp
Great Wed burger special, but the burger will be amazing one week then not so great the next week. Service is.... lackluster during the day - god forbid you need a refill or a condiment... the evenings have a fun local crowd & staff.
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Melanie R.

Yelp
The new menu will not disappoint! The Signature burger was juicy with a generous onion ring, pimento cheese and delicious tomato jam on a toasted bun. The Franklin Clucker was so crispy and juicy with Buffalo blue cheese sauce!! Perfection. If you haven't been in awhile it's time to rediscover this quaint neighborhood haunt. Covid friendly with outdoor seating and take out menu for online ordering
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Thomas K.

Yelp
Fantastic food. Whoever is doing the cooking knows their stuff! Also a nice neighborhood vibe. Great ambiance too.

cynthia m.

Yelp
The food here is undesirable. I ordered the chicken sandwich and the sandwich was raw the French fries we cold and soggy. My husband ordered a well done burger It came out pink they never offered to remake it or put it back on the grill so we paid for a burger that could not be eating. Maybe it was for the best we were seated right next to the open kitchen where you could see everything. The cook never washed his hands no matter what he cooked and did not wear any gloves. If you go there make sure you have a stomach of steel.
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Claire H.

Yelp
The Franklin Inn was pretty good. My friend and I ended up going here for lunch on a Sunday because the first place we went to had an 1.5 hour wait. I thought it might be super busy, but it wasn't. There was only about 8 tables or so & then bar seating. It's pretty much an old tavern. I got one of their biscuit sandwiches & they served me the wrong one. It was still good so not that much of a problem. The sandwich came with a fried egg though & it's only because I ate the egg separately that I realized it was extremely salty. Saltier than the bacon that was on the sandwich. This place is alright. I might have caught it on a bad day.
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John P.

Yelp
I have been coming to this place off and on for the last 7 years. The food has always been good, but their last chef hire has brought the menu to a higher level. They know have THE BEST SMASH BURGER IN TOWN. Also, they have the best chicken wings in town. You all can say Hooters has the best wings, but I challenge you to get wings at Hooters on a Sunday and then Pack your Family and head To The Franklin on a Thursday, load up on their fantastic wings and then slap your Momma for not telling you sooner! (No mothers were hurt in this post). But I have one complaint about the current Franklin Inn. I am a 58 year old Widower and all I want to do is have a couple beers and enjoy the GOOD food. However, lately random, attractive women have interrupting me while I am eating and drinking. Even though it is obvious that I amhaving personal time, these women feel that they can share their various tattoos and piercings. I am a friendly guy, but sometimes their random hugs are might cross the line. I talked to management and they have offered me the option if the "safe booth" in them back. I will always love their fantastic staff, cold beer and wonderful food!
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Chris L.

Yelp
We had a wonderful meal here last week. The staff is friendly with a fun neighborhood vibe. It is small - think 5 tables small and maybe 20 around bar. On nice days there are a couple small tables outside. So I would say definitely not a place for a group larger then 4. I had the burger with sage sausage and egg. It was very good. If I had to do it over again though I would order with regular ground beef. I think then it would have been a near perfect burger for me. Highly recommend. I don't normally give 5 stars on a first visit but if it's as good next time as this it may get that. Just go in knowing this is a Neighborhood type bar nothing fancy.
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Kyle G.

Yelp
What a great find and what an awesome new menu. Shishito peppers, huge and delicious burgers, dynamite mozzarella sticks, refreshing cocktails and some killer pasta. Very very satisfied to have given them a visit. We will be back!
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Hyrum B.

Yelp
Good food, divey feel, beery beer. But don't ask for the "whacky sacky" unless you're ready for a wild night!
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Evan H.

Yelp
This place used to be one of our favorite spots in Richmond for a quick bite and a beer. However, the past three times have been atrocious. From the drunk waitress who ignored us, to the cockroaches on the walls in the dining room, or the cook who was preparing food, touching his phone, smoking outside, and then touching the food again without washing his hands, I think we'll indefinitely black list this place. This is tough to write because we really love local spots with character, much like this one! However, we also believe in success of sanitary, clean establishments that don't pose a risk to our personal health.
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Jeff B.

Yelp
The somewhat new bartender and kitchen staff on the weekends are the best. In my humble opinion, you won't find any better in the metro Richmond area.

Robert B.

Yelp
Love this place. A sorta dive bar/neighborhood joint kinda place, and this is meant in the best possible way. Very comfortable spot. Nothing fancy. Have always loved their chicken wings....really excellent. Went there today for brunch. My Franklin smash was superb. Their french fries are excellent! My daughter had biscuits and gravy which she loved. The bloody Mary was also great. Also, the service is always very friendly. I highly recommend a visit.
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Casey Q.

Yelp
This is pretty much the avatar of "neighborhood joint" - in RVA or anywhere else. Small, simple(ish) menu, a bit scruffy in that cute/appealing way that nabe-joynts must be. The lagniappe is that I get the sense, from one lunchtime visit, that despite a somewhat slapdash look/feel to the service, what lands on the plate is pretty gotdamn prime. To be clear, our server was SUPERB, but he also appeared to be the line cook. That always means one or the other of those jobs gon' get short-sheeted. In this case, the service shortcomings were charming, not in any way a downer. I ordered simplicity itself - a grilled cheese and tomato sammich, on rye, with housemade chips - and this is what I got (see photo). It was glorious. The bread was grilled to the perfect point to make picking up and biting into the melted cheese and soft tomato gloriosity-goo-fest manageable. The chips were ridonkulus. Crisp, fresh, seasoned to perfection. My lunch buddy ordered their Senate bean soup - the server was apologetic that the beans might not be quite fully soft (they weren't, since they'd only been simmering since 9:30am, and it was now 11am), but the flavor negated any demerits that might have arisen from firm-ish flagolets. I'll go back here, enthusiastically - and I'd LOVE to live in this nabe, just so I could call this place my corner bar.

Niki E.

Yelp
Walked here from my new place and it was only my second time going here, and we came in right when they were shifting to lunch service so we were the first ones there. Right afterward all the Franklin Inn family flooded through and as I sat at the bar with my back to the wall I saw a cast of characters flow in and I swore it looked like a movie set. ZZ was there, didn't have to say a word, the bartender just cracked a cold one and said "here you go ZZ" and the guy you're picturing in your head right now barely broke his conversation, scooped up his beer, and I felt like a fly on the wall to the coolest family gathering around. The vegan burger and fries were delish as well. Waitress/bartender was the absolute nicest. Will for sure become a regular.
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Nicole F.

Yelp
What a cute small place to come across. Everything else was super busy in the area and we were starving. We came across this place on yelp and decided to stop in. Beer on tap is a small variety yet carry some good brands. Also in bottle. Menu is not super dense but they have the normal burgers. Sandwiches. Salads. And meals. Prices are prime! Not too highly priced. Food was good quality and everything was cooked fresh... we could see the kitchen from the spot we were sitting. Thanks for the friendly hello and good bye!
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Lisa G.

Yelp
I love this charming spot on the corner of Franklin and Cleveland in the Museum District. A neighborhood gem! Tiny and cozy, jazz music playing in the background, beautiful décor. Great service. Stopped by for lunch today and grabbed the 1/2 sandwich and soup special for $8.95. The chicken salad w/ bacon is to die for. Almost as good as mine! ;-) The tomato eggplant soup was okay. Small portion. They could do better. I also got a slice of apple pie. Also good. Their bottled beers leave a lot to be desired, but their taps make up for it. I've never been for dinner, but it's on my list to come back.
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Josey C.

Yelp
My spouse and I both both got the veggie pita which is basically a humas pita with homemade humus . It was perfect!! A great lunch at an amazing little richmond gem

Stephen L.

Yelp
Great food but terrible service. Received an attitude from the servers when they forgot to take our order and when they messed up one of our orders.
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Aieda B.

Yelp
This is a cute and quaint tuckaway in the Fan. Its pretty much a local pub. If my friend hadn't of gone online im sure we never would have found it. We made a reservation on Open Table for Brunch; upon arrival we were greeted promptly and seated immediately. Our server was also the bartender so she was doing many jobs at once but we never lacked attention. We ordered two Mimosa pitchers, they were great and on the light colored side ;-) Two of my girls ordered the "Hot Mess" egg scramble, one ordered the "Breakfast Sandwich" and the last 2 of us ordered the special which was "Breakfast Burger & Fries". No complaints from my girls. For my order I substituted for home fries which were mostly hard like they may have burned or been reheated from an earlier time. The burger was amazing; it was a combination of beef and sausage with an egg and bacon on top. I highly recommend the Breakfast Burger! One of our friends did use the restroom and I read the reviews about their restrooms ahead of time but I didn't warn my girl quick enough. She confirmed that it does in fact smell very moldy and it also felt a bit dungeonesque. All in all it was cool, just dont use the restroom and make sure they dont burn your fries.
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Bonnie P.

Yelp
Used to go there quite frequently, but the last few times were not good at all. Mind you, this was about 4+ months ago and things may be better. Haven't been back since, because the last few times, the Chef was very casually having fun with the bar folks, waitress was OK & food s big disappointment. Will see if I can try it again
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Leigh H.

Yelp
We came here for brunch. My husband moved too slow and we rolled in around 2:04pm. Waitress came by around 2:10pm. We asked if we can still get brunch (ending at 2pm), and we got a solid firm no. Then my hubby ordered Ruben ($13) and upgraded to Boardwalk fries ($2 additional). The Reuben was very tasty, but not great (considering the $15 price point). The fries were good, but there were only 10 fries in the plate. I ordered the bean soup which was considered a "must-have". I think that it was a little bit vinegary for me but petty good. We walked out w $32 after tax. Not pleased w the price. I would be interested to come back for brunch but not lunch/dinner.
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Jessica J.

Yelp
Well, we tried The Franklin Inn. I was pretty excited to do so since I've heard such good reviews about the restaurant. Upon entering, around 7pm on a Tuesday night, no one greeted us. The place is very small. Some might prefer to call the space cozy or quaint. Others may choose to call the space cramped. Either way, the space is too small not to be greeted when you enter. I guess it's too small for a hostess too. So we didn't really know whether to stand at the door (there's no lobby or entry area) so we just walked straight to a table and had a seat. By and by, the bartender came to our table and was a very nice, attentive, pleasant server. Things began to look up! There were other customers seated in the few booths and a few people at the bar. We ordered the bacon-wrapped cod special and the cheese-steak sandwich with sweet potato fries. The sandwich was great and the fries were too! I wished I had ordered it! Unfortunately, I had to suffer through the cod. The presentation on both dishes was fantastic! The cod fingers looked very delicious with the bacon spiraled around them and it was served on a fancy rice medley. The rice had some type of brown noodles in them which reminded me of the Rice-A-Roni product. This rice was described as being in "browned butter" but the end result was more like a greasy fried rice. The accompanying vegetables were tasty....slivered red peppers, zucchini, and yellow squash, seasoned and sauteed. Of course, this made for a very colorful, pretty presentation. But unfortunately, I was very dissatisfied with the fish. The texture was very off. Instead of flaky, it was very, very spongy. It seemed as if it was frozen, thawed, and refrozen, then cooked or something. I am very familiar with cod but I have never quite seen the texture of the fish like that. I just couldn't eat it. I feel as if I just picked the wrong dish. My husband's sandwich was great! Other dishes that came out of the kitchen looked great! I would return to try other dishes. Also, the owner came in and spoke to everyone. That was a nice touch. They've also just opened their sister corner market across the street. Parking is on the street. It is not a place for a large party. The kitchen is a bit slow, so don't go if you are in a rush. There were some interesting historic pictures on the walls.
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William W.

Yelp
We went for brunch a few weeks ago and were not impressed at all. The place is quaint and clean, decorated like pretty much every other fan restaurant. They have a decent beer selection, with a few local beers, but the prices are steep. The service was great, but I think they pulled in someone off the street to prepare the food. I ordered the buffalo chicken sandwich, and my fiance got the shrimp eggs benedict. After quite some time, our food arrived unfortunately they made a grilled chicken sandwich instead of buffalo. The server checked and saw that it was rung in correctly so she had the kitchen remake it. My fiance's hollandaise was very grainy and had very little taste, most likely from a packet, and a cheap one at that. She informed the waitress and she had the kitchen remake that too. So we wait again... and we watch someone from the kitchen walk across the street to buy more eggs, and lazily stroll back through the front door with the eggs. No sense of urgency whatsoever. My chicken comes to the window, and sits there for about 10 minutes while they remake her eggs bene. The server keeps taking my plate back into the kitchen to keep it warm, but the cook sticks it back in the window after a minute or two. When it finally arrives, both my chicken and my fries were cold, the chicken had little flavor or heat, I ended up using hot sauce that was somewhat sweet and ruined it. I wanted to send it back again but didn't feel like waiting again. My fiance's hollandaise was broken and just looked like grease all over the plate. The server apologized and gave us a few drinks on the house to compensate. Even with that, it ended up being $70 with tip. I'm definitely not going back.
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Ethan H.

Yelp
Everything is great. Some of the best Mac and cheese I've ever had. The mushroom risotto is super good. Can't say enough great things about the food and staff.
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Laura L.

Yelp
Had a wonderful Valentine dinner. We arrived early for our reservation and they made room for us immediately. Its a small place but the atmosphere is laid back and cozy. We ordered some drinks when our waitress came by and she was very friendly and did a great job explaining the valentine specials. Although the full menu was available we opted for the surf and turf valentine special. It was a great meal, the steak and shrimp was very well cooked and even the green beans were delicious. The staff was attentive and friendly and we never felt pressured to leave. The drinks were well priced. I would definitely love to return.
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Kerri S.

Yelp
This review is more for the service than the food. The food is closer to 3.5-stars, but I had to deduct for the less than friendly service we received. I went with my husband, baby, and toddler for brunch. From the moment we walked in, I could tell that the waitress was not thrilled with having to deal with a family with kids. (There was loud hip hop music blaring, so additional kid noises weren't going to detract from the atmosphere.) We ordered an egg scramble and biscuits with gravy. Both entrees were good - the scramble was flavorful but the biscuits/gravy was pretty standard. This was our 2nd visit and we had a better experience with the dinner menu than brunch. Since we live in the neighborhood, we really wanted this to be our spot. Sadly, it just didn't deliver enough to make this a regular place. I would like to call out the bartender for having a friendly and cheerful demeanor.
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John L.

Yelp
The Franklin Inn is the best. THE BEST! They have great trivia, great service, great beer lists, great drinks, a homey atmosphere, great service, and lots of other great stuff too. What I'm saying is that you should go to the Franklin Inn, because it is awesome.
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K J.

Yelp
Disappointing. Dry, unseasoned burger. Mashed potatoes were bland. Zucchini fries were 70% batter. Over priced cocktails. Discouraging to come to an "established" Richmond restaurant and leave feeling unhappy.
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John P.

Yelp
I confess I have been here probably more then 10 times within the last year, but I still believe it is by far the best corner Restaraunt in Richmond's Museum District. I have been up and down their menu a few times, but my taste buds were crying out for more. After a pleasant conversation with my buddy, we have decided that The Franklin needs to add Nachos to the menu. So when you visit here, please request the nachos.
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Molly J.

Yelp
Unprofessional (and not very clean looking) staff. Food was okay. We got some appetizers to share- mozzarella sticks, crab bites, spinach artichoke dip, wings, and a side of mac and cheese. The crab bites and wings were the yummiest things we had. Everything else was pretty bland. The mac and cheese was a gloopy, processed mess. I could only have a bite or two. While we were there we noticed a woman who was seemingly drunk hanging around outside smoking and talking to a few patrons. When a group of three walked in for a table the woman came inside and said, "I've just received a phone call for a reservation. You can't sit at that table." The group of three looked highly confused. Later we discovered that the woman was a manager (owner?) of the restaurant. The woman quickly left and the group of three found another table to sit at. Kudos to them for sticking it out, I would've left. We will not be returning. The food was not worth the yucky interior and odd staff.