Bella R.
Yelp
I have had multiple bad experiences at this store, but this last one set me over the edge. Previously, I had been accused of stealing and an employee reached into my bag and pulled out a plastic bag of trail mix, saying it was crystals. After further inspection, she realized her mistake and made no attempt to apologize for her obnoxious overstep of boundaries. This time though, I had stopped in for boba before work. I asked for my usual, but they started putting tea in it when I had never seen them do it before, I mentioned that, and they started to remake it, but the whole time arguing with me that it doesn't exist and they've never made that before, even though I tried to explain that I've come in a few times and got it. Mind you, I'm paying 7.50 for this drink, Id like it to be right. She kept saying that it wasn't here, but a different store and I assured her it was this one because the only tapioca pearls I like are from there. She then begrudgingly remade my drink, but handed it to me, only half full. If I am paying almost 8$ for a drink, I'd like it to be how I want. I would not recommend this place as they have terrible service.