Kenna M
Google
I’m giving three stars because the toilet was dirty under the seat when my sister and I moved in and the shower drain looked like it hadn’t been cleaned since it was installed. It’s crazy to think this place is advertised with “never before used toilet”, “brand new bathroom”, and “all new plumbing” with the amount of filth I had to clean. I’ve included photos of the toilet and before and after photos of when I cleaned the drain, as well as photos with the highlighted advertisement. And I haven’t even mentioned how I arrived here at 01:30 and woke up to discover my car had been towed at 04:00. I had to pay $334.39 to get my car back on my first offense of less than three hours after arriving in the middle of the night. You see, the Utah Parking Authority website hadn’t been working for me, so I decided I’d figure it out, maybe ask someone in the office here or go to Utah Parking Authority, when I wasn’t sleep deprived and people would be awake to help me, thinking, based on other apartments I’ve lived at in the past for school, I’d be fine parking for a couple of hours with just the $45 pass for which I paid, maybe receiving a warning note on my windshield. BUT NO. No warning, no text or email saying where my car was taken, no nothing - my car was gone. And as someone who’s not from here, and doesn’t know all the rules, you can imagine I was upset. Luckily the first person I asked knew where to find my car. With all of this, I would say three stars is generous. I mean, the rest of the place is nice, but the dirty toilet, shower drain, and the towing almost put me over the edge.