The GEM Organic Food & Juice

Delicious! My son accidently dropped our smoothie only after drinking about a 1/4 of it and the employees were kind enough to make us another one.

Love the cheerful staff in the beautiful clean environment!! I had a smoothie that was delicious. Overall I had amazing visit! I'll be back!

Disco style of healthy foods :).

Haven't been to the gem in a year and it was just like I remember. Great juice recipes and the only place I know of where I can get ginger shot.

I have been to this new location today and was surprised how dirty the floor was and there tables. When I had a soup the cup was not even full which was never the case before. The employees giggle more in the back than taking care of the business cleanliness. Can you imagine how clean there juice devices are, if they don’t even clean there tables. It was not even busy. Absolute careless useless new generation getho hippies.

If you're looking for a quick healthy snack or sip that will make you feel good and IS good for you then this is the place to go! This is a juice/smoothie shop that is actually healthy for you and doesn't sneak 50g of sugar in your drinks 🙌 You'll thank me later!

Pride of ownership shines brightly at The Gem! These owners and employees are perfection! I always know whatever goes into my body from The Gem is nutritious, clean, pure and prepared with lots of love and attention to detail. When you see the owners jumping in to help at the register on busy days and cleaning the front doors to make sure all is sparkling you know they are making sure too that all that goes into their customers bodies sparkles as well ✅

CUSTOMER SERVICE AND PRODUCT QUALITY: I purchased the 5 Day Diamond Cleanse on Monday, 9 Aug., for a scheduled pick up for Tuesday at noon. This was a $299.39 purchase, which included a $45 tip. I figured with all the great reviews, the tip warranted what I thought I'd be receiving in return. As of Tuesday at 1130 am, my ordered hadn't been accepted nor prepared by this Luther Lane location. After I called the location to see why, I was told that my order was nowhere to be found and that I must have the wrong location. The young lady who answered the phone asked for my number so that she could call me back. I suggested she also take my order number. She took it down and proceeded with she would try to locate my order and call me back. 15 mins after the phone call ended, I received a phone notification stating my order was ready for pickup. I drove to the Luther Lane location to pick up my order. Once I walked in to the store, I was not greeted as a customer and there was no enthusiasm from the workers. I proceeded to the counter to retrieve my order, and I was told that I would be receiving my 2 Days worth that Tuesday, and would have the come back and get the other 3 Days on Wednesday. I thought that was odd! As I started my cleanse Wednesday morning, and thought it would have made more sense for me to retrieve that next 3 Days on Thursday. Either way, I was given my 2 days and wasn't told anything else but that. I called Wednesday, 10 May, around 10am to schedule a pick up time for the next 3 days. I was told that the serving had already been made and ready for pick up. Again odd to me, as I was unable to pick up that day and had to go on Thursday. Considering that the juice is freshly made, I don't understand why the scheduling of a cleanse pick up is an issue for this place. Especially after going in on Tuesday and all the workers appear to not want to be there, and had the facial expressions of clock watchers. When I arrived Thursday, I received the best customer service from Lyla. She not only was happy to assist me, she also informed me on how I should be taking the cleanse. She actually lead with a smile and seemed to be the only person who wanted to be in this place. Her commitment and dedication to providing great customer service, is what I was looking for that Tuesday. As for as the cleanse, the taste and textures were unsatisfactory. Very bland, and I didn't taste any of the ingredients on the label. Day 3 is when I usually start to feel the pros of a cleanse. Since it's only day 2, I will come back for another review at the end. I am an avid juicer. Every 4 months I do a 5 day cleanse. I try to give every juice bar in Dallas the opportunity to WOW me. Especially if there are good reviews. Unfortunately, this place did not. I will stick with Clean Juice before going here again. Better tasting product, and way better customer service. 16 May 2022: I felt no benefits of this juice cleanse. I honestly believe it was form the lack of a quality product!