Wenyi Lee S.
Google
We’ve been to this restaurant many times and it had been my parent in law’s favourite restaurant in Dumfries. We always came here to celebrate some special day or other. However today we had a pretty disappointing experience. The food was delicious as it had always been; however, the service was disappointing. We asked for our bill and waited for 40 minutes before having to ask again. After finally getting the bill and another long wait we had to go to the counter to pay. The chocolate that would normally accompany the bill arrived as we were leaving the restaurant. Upon leaving we mentioned the long wait to the staff when they asked us if everything was okay, however they didn’t really respond or acknowledge our wait. The food was excellent, but an important aspect of fine dining is the service and experience, which is reflected in the high cost. Sadly this was lacking on this visit.