The Godfrey Hotel Boston

What a lovely hotel! My friend and I have stayed in about 5 different hotels over the course of 10ish days on a road trip and Godfrey was our favorite. The staff was amazing from the valet, door openers, front desk, housekeeping, and bartenders. Just impeccable rooms and it’s centrally located to many tourist destinations. If it’s not near a destination you want, the train to get there is. The only complaint we have is that we were only able to stay one night before moving on to our next city. However, we are staying one more day on our way home and already can’t wait.

Positives: great service, clean rooms, plenty of free snacks in the room and a candy station in the lobby which was a nice touch, great sushi restaurant and coffee shop both connected to the hotel, and was in a convenient location to bars and restaurants and walking distance to everything we wanted to do in Boston. Cons: it was very noisy the two nights we stayed, music was being played in surrounding areas until 2am. While it is in a convenient location, it can get a little busy at night on the surrounding street. May depend on what room you’re in if the noise impacts.

This hotel was very nice and the extra amenities were good. The staff were friendly and helpful and having "free" snacks and water in the room was a nice touch. We would definitely stay here again.||||Like with most hotels, there were a few tiny issues that I will add just so that people are aware of them and can adjust accordingly. Our room faced the street and you could occasionally hear loud music, horns, and motor revs. It didn't keep us awake, but it did startle us a few times. In addition, the pillows were super flat and squishy, which is not our personal preference but may be fine for other people.

Great place to stay in the theater district. Very accessible to multiple T stations, and great walkability to some iconic Boston locations. The staff is great, friendly and accommodating. Especially the dudes opening the doors for you at the main entrance, you are the real ones. Thank you for your service! Probably one of only few hotels in America that can boast that they have a handle on hospitality. (PS: I haven’t stayed in a lot of 4-5 stars, but this made me feel like I was actually taken care of; overall a great stay and I would highly recommend)

We spent our last night in Boston at the Godfrey and it was an excellent experience. The valet parking was great and they accommodated our need to have our car ready the following day at 4:00 AM. Check-in was a breeze and the room was perfect! Nice sized, super clean, robes, complimentary snacks and water and a little fridge that came in very handy. The bed was very comfortable and the AC was quiet and made the room the perfect temperature. We would definitely stay here again!

We loved the hotel and the location. The bellmen, Leon & Arbon, were fabulous. They were always there to welcome us back and we witnessed so much humanity they had with other patrons. The room was beautiful, a bit tight, but so worth the stay. The front desk staff was very friendly and always had a smile on their face. A supreme experience.

Tarrell and Leon from the bar were great.!!! They were very freindly and provided excellent servive. Assets to your hotel. They deserve a raise! Thanks to both of you!||Arbon went above and beyond. He is excellent at his job and would be a great cadidate for promotion. He made our stay at he hotel memorable! He represents the face of The Godfrey Hotel Boston proudly and you are luckey to have him! Thanks Arbon for the memorable experience!!!!

Excellente hotel, crew is very kind, rooms with plenty of space, good location. It has a refined coffee store next to it. During the afternoon they served lemonade, it was great. Safe location, quiet at night. They don’t have mini fridge, the only down aspect.

Love this place. Central, beautiful, modern, fresh hotel with great service. The free drink at the bar is a great idea and creates a great vibe in the lobby. Bed and pillows are awesome. Highly recommend.

Great location. Loved the overnight parking/valet option (Daily fee). The valet staff throughout our experiences was kind, welcoming and prompt. The smell in the lobby was enjoyable, and the room was great for my family. Our TV cut out occasionally, and had LED light burn out/discoloration issues for the 3 days we stayed. We informed the front desk staff, and they said they were having trouble with the TVs. Be aware that you'll be charged a "resort fee" each day you're there (which provided snacks and water bottles in the room daily; other services were available, but we never used them), and there is no mini-fridge in rooms, which bothered me in such a higher quality hotel. If I return to Boston, I would use this hotel again, but would investigate and use the "resort" fee options so I felt I get my money's worth.

5 Stars for the perfect location, super friendly staff, and adjoining coffee shop and restaurant that are both pretty great. I was in Boston for a few nights and my husband booked the Godfrey Hotel, having stayed prior. When I say it's the perfect location, I mean that I was able to walk to Boston Commons in under 2 minutes, as well as a myriad of restaurants, coffee shops, retail stores, etc. I spent a ton of time exploring the area and felt so lucky to be so well situated for those journeys. I even had the chance to shop at a tiny old bookshop and a corner shop and take my book and food over to the park for an amazing picnic. The room was great. It was clean and secure, with modern amenities. I really appreciated that there is a coffee shop connected to the hotel lobby, as I was able to work from there for a day and then go to the other side of the lobby and grab food at a chic Peruvian restaurant (Ruka). It was super convenient. In terms of the staff, everyone was tremendously friendly. From the folks at the front desk, who gave me water bottles and had more delivered to my room whenever I needed, to the gentlemen holding the front doors open every time a guest came in or out. Smiling faces throughout! I'd definitely stay here again and recommend it to others looking to explore downtown Boston.

This is the nicest hotel I've stayed at in Boston. I come to Boston once a month for business. Moving forward I will only book with this hotel. It is a great location in downtown Boston. The service from the staff was warm and friendly. They accommodated anything I needed and they went above and beyond. When I arrive there was a bottle of wine waiting for me complimentary. All the snacks and water was included and refilled every day. One of the most comfy beds I've slept in and that's really important to me. The gym could be better it is very small and could be better.

We stayed at the Godfrey during our vacation to Boston, amazing location! We decided not to rent a vehicle because we planned to do all of our walking in downtown Boston and take the subway! It was such a convenient hotel, there was a coffee shop downstairs and also a bar, lots of bars all around us. 5 Stars for the location! The room was great; awesome view of downtown. The bathroom was really modern, housekeeping was amazing. AND, all of the water, coffee & snacks were included!!! WHAT. So we definitely took advantage of that, it was sooo nice not having to worry about paying $8.00 for chips! The front desk were folks were extremely accommodating and attentive. They even have people opening the front doors of the entrance, I dont think we ever had to push open the doors for ourselves to be honest! 5 stars for the staff! Unfortunately- the only downside is, I didnt get to take much pictures but please know that its an amazing hotel for our first time experience in Boston & we will definitely be back!

This hotel which was not on the list of convention-approved hotels proved to be an excellent and very central choice in the heart of Boston. If it did not down-pour, walking to the Seaport Convention Center was very doable. The building is older but the interior very modern and appealing. The staff was very forthcoming in every respect.

Very impressive stay! We were in an Executive King Suite and it was beautiful and very comfortable! The room was very quiet, clean and decorated lovely. We were greeted with a bottle of Merlot and the chips, candy, and bottle of water stocked in the room was complimentary. We did their valet parking for 57.00 and it was totally worth it. We will definitely be coming back here!

I frequently stay at The Godfrey in Boston. It's in a central location, very walkable neighborhood with easy access to subway lines. The staff is always helpful and attentive. During winter time they often have a complimentary hot chocolate bar at the front desk. The rooms are spacious with large desk area that is perfect for remote working. Plus, the snacks provided in the room are included! Definitely a hotel I recommend.

So rare that you find a this level of execution in the hotel industry. For starts, the staff are ALL very warm, nice and highly professional. So impressed from the door to the housekeeping to the front desk, everyone made you feel like you were an important guest. The hotel itself is clean, nicely appointed.Bed was comfortable, bathroom fully functional and easy to use if typically small as city hotels tend to be. We really enjoyed out 1 day/night at the Godfrey and recommend it completely. Location is a block from Boston Commons, a short walk up Beacon Hill to head toward Quincy Market or the North End, another short walk in the opposite direction to the shopping area of Newbury St. Thanks Godfrey staff for making our staying enjoyable.

Everything was so nice! The people were great and called us by name! We walked to the train station from the hotel. Perfect location.

Only booked this hotel because my preferred hotels were sold out and this was a convenient location. I can't understand how this is a 4-star hotel. It's filthy. The employees are incompetent. The interior design has no fluidity or continuity whatsoever. A modern led-light walkway brings you to an old beautiful marble staircase and elevator lobby. The in-suite bathrooms are tiny! The hallways that lead to guest rooms are outdated (old and ugly).

On a recent trip to Boston to surprise a good friend, I needed a place to stay last minute, since my original accommodations canceled. Luckily, I was able to find a room at the Godfrey. I arrived pretty late, but the front desk was aware and greeted me upon my arrival. I had a rental car with me and I found the $52 a night valet charge to be a little ridiculous, especially since the first night I was there the valet was done for the evening so I ended up just parking my car on the street. As for the room, it was quite small, but it did the job for a place to stay. The bed was comfortable and the sheets were not scratchy. I enjoyed that they provided a complementary basket of snacks. I was not a fan of the shower not having a door because the water ended up everywhere. Additionally, I was there during an unseasonably cold streak, and the thermostats were locked, and the temperature could not be adjusted. All in all, for the price and the location, I can see why they get away with charging what they do. But I would definitely expect a larger room with more amenities for the price.

Honestly, fantastic experience from the time I pulled up. Friendly employees that provided wonderful customer service throughout my stay. Special shout-out to Arbon who hustled both at check-in and check-out to get my luggage where it needed to be. The room was clean and spacious with nice modern fixtures and design. Really wish I had stayed longer to be able to take advantage of certain included amenities like the bicycle rental. Still, great location and very reasonable rates, especially during the week. Highly recommend!

Very comfortable room. Shades made it nice and dark and the bed was super comfortable. The shower was amazing and I slept like never before at a hotel! I really couldn't ask for much more in a hotel stay. This will absolutely be where I stay the next time I sleep in Boston!

We liked the Godfrey hotel very much. It is a beautiful hotel in a great part of Boston. It was convenient to so many places. We will stay there again.

No, no, and no. Beds are comfortable, that's about it. There's literally no lobby to relax in and the "luxury" in this hotel is nonexistent. The supposedly lobby bar is a tiny little odd area in the dark small space they call the lobby. Everything is small. Small elevators, small rooms, small lobby...no cool vibe at all. The coffee shop there is the coolest place in the hotel and the coffee wasn't even that great. When in Boston again I will absolutely stay back in the waterfront...NOT Godfrey. For sure.

Really enjoyed staying at this hotel, which is conveniently located in Downtown Crossing, with super convenient access to the T and a stone's throw away from the park. The hotel staff were very friendly and my room was very clean. I liked the small touch - they change the elevator mats to greet you in the morning and in the evening. Also, if you have a chance, take a walk up the stairs right by the elevators. The marble steps and ornate railing make the walk up to the 5th floor worth the huff and puff. Be advised that the hotel does charge a resort fee, as well as a convention fee, both of which are a big boo. I hardly find access to WI-FI and an on-site gym worthy of special treatment on my bill and um, the Hynes is across town...? It is a great hotel, otherwise.

a king and received a room with a full bed. The air conditioner was not working at all and did not sleep one minute because it was so hot. I spoke with a supervisor (Jordan Wimberly) the next morning and he assured me I would get s full refund. Upon getting home and trying to get my refund, I did not receive even a dollar back.

Tarrell in the lobby bar is great. Drink menu is super limited he does a good job. Guests get a card for a complimentary glass of wine or beer or prosecco. All good.

This is an amazing hotel-- from the staff to the style I really enjoyed my stay. For starters the staff is amazing. The front door/desk employees were all great. Everyone made me feel welcome and were eager to help when help was needed. Additionally the cleaning staff is phenomenal-- all were very kind and did a great job both in my room and throughout the common areas. It was refreshing to be in a hotel with daily cleanings, i feel like more and more hotels are "upon request only" these days. The location is also awesome. The hotel is by a ton of attractions, a busy downtown with plentiful transportation (uber, lyft, and the subway are what i used), and lots of shops. The room itself was great. I didn't find it to be small-- definitely narrow but considering the age of the building I think context is needed. The bathroom was decent size and had updated features. The motion sensor light was a nice touch. I stayed with 1 other guest but any more would have been a tight squeeze even with our 2 queen beds. Overall this hotel was great. I really loved the staff and location but just didn't love the price. There were pretty basic perks and amenities, however, with the quality of workers i'll pay a little more per night if that means those workers stay awesome. While it is a little pricey, there are perks and ways to save money (i.e. the subway). I would definitely stay here again if in the Boston area. This is really a great hotel that I would it recommend to almost any kind of traveler. I wish yelp had a laughing responses because some of these reviews are outlandish. This is a great hotel. Just do your research.

Everything has been fantastic. The hotel is clean, staff is kind, it is walking distance to everything. My only negative is that the beds are super soft. So I woke up with a sore back. But some people love soft beds, so you will love this bed. The snacks in the room are fantastic. You get a free drink coupon when you check in. It's good for a glass of wine or champagne or a beer. We had a room that faced a small courtyard out the back. So it was quiet. I would 100% stay here again.

So far so good! Checked in today and and so glad I picked this hotel! The staff is as friendly as can be! The building and our room is lovely and clean! We were treated to a free drink at their bar, free in room snacks and umbrellas to borrow as it's a rainy day here. The price of the room was one of the best in the city, valet parking was $60, average for the city. Boston is not cheap but this hotels little extras really made us feel appreciated!

I was a bit disappointed with this venue as the reputation set some moderate expectations. For starters, the venue is not very ADA friendly (eg no assistance or ability to open lobby doors) which is offensive. The elevators are tiny (I get it, it's a historic building), the roof bar wasn't available, the room lacked a full length mirror, the gym was a bit of a pain to get to without stair access. On the plus side the staff were friendly and sharp. The room came with robes and slippers (there's nothing more cringe worthy than bare feet on hotel carpet). The bathroom was spacious and elegant (away with those tub showers!) It's in a prime location. I would stay here again but not at the price we paid.

We stayed at The Godfrey Hotel from Nov. 2nd to Nov. 6th. and our experience was very Good. When we arrived early morning on Nov. 2nd our room was ready and we got an early check in. Yay! We stayed on the 10th floor. Rooms were clean and spacious. The hotel is located near the Boston Common. Macy's is right in front of the hotel. There are many restaurants near by. The hotel has a restaurant, Ruka, and a coffee shop, George Howell Coffee, right on the first floor. The staff is very friendly and very accommodating. The hotel is pet friendly, requested a room where no pets were allowed and it was granted. Requested more coffee creamers and it was granted. Requested a late check out and it was granted. Gave four stars because the only thing that was off were the bed and pillows. They were too soft for our like. We'll recommend this hotel to our family and friends.

We had a wonderful experience at The Godfrey. They were so accommodating, which was such a relief after traveling with an infant. It was lovely to settle down in The Godfrey's executive King room after toting around a baby and so much luggage. They loaded up all our luggage, valeted our car, opened the door for us and our stroller every single time, gave us free snacks and unlimited bottles of water, were always helpful at the front desk and more. They also provided complimentary umbrellas, sanitizing wipes, really cute bicycles, and featured UV disinfecting lights. Also, gotta love those self-closing soft-shut bathroom doors! George Howell Coffee is attached to the hotel, which was convenient and a great cafe! We were really looking forward to going to Ruka, a Japanese-Peruvian restaurant in the hotel, but were so disappointed that the hours were not updated online, and they ended up being closed the night we were there. Location: Really close to The Commons, Chinatown and Downtown Crossing. Boston is of course super walkable, so we also walked basically everywhere within a mile: North End, Faneuil Hall / Quincy Market, Boston Public Market, the Financial District...

Stay here I promise you won't be disappointed! From the moment I checked in, I was taken back by the hospitality and warmed from the front desk. They did everything in their power to get me and my friends conjoining rooms so we could stay together. We normally stay in airbnbs so we can spend time together since we don't get to see each other often but we now prefer this! The hotel was extremely clean as well- I normally wipe down everything with a wipe when I first get into a hotel room especially after Covid and when I tell you the wipe was the same white after I wiped down everything I'm not exaggerating, shout-out to the cleaning staff, we appreciated y'all so much! Another perk is that their is a coffee shop, a restaurant and a bar right downstairs. I only tried the coffee shop and bar and both were great!

Bomb hotel, staff was amazing and accommodating. We had issues with our room, and they fixed it immediately as well as upgraded us. It's New York, some things can't be controlled. But they took care of it asap. I would definitely come back

Omg where do I start?!?! We booked our stay at the Godfrey because it was affordable and in the city but it exceeded all of our expectations! First, It was pouring rain outside so they let us check in early, which was a pleasant surprise! Everyone was so so sweet and welcoming. Room- Our room was 10/10 gorgeous! The views were beautiful, the bed was soooo comfy and the complimentary snacks/drinks were a very nice touch. You can even ask for things like extra towels or blankets through the TV. Technology am I right? The bed was so comfy that we slept through fireworks, sirens, a loud thunderstorm and our alarms. Laying in bed sipping complimentary coffee while watching the view was so incredibly refreshing and needed. Location- The hotel is right next to the Boston Commons and the Freedom Trail. We were able to walk everywhere we needed to go. It's right near all of the sights, food and shopping. There was this amazing bakery (Bova's) in the North End that we walked to everyday for cannolis. Highly recommend that! But the hotel is right near everything! So convenient! We can't thank the Godfrey enough for everything. We will 100% be back!

Excellent service. In downtown Boston Rooms are clean. Excellent restaurant next to it. I will leave a separate review after this.

I love love love this hotel!!! The service is amazing and the location is even better. It is a block away from the Boston commons and in the center of downtown. All subways are within a 5 minute walk! The rooms are super clean and spacious. There is a bar in the lobby and a coffee shop attached that serves wonderful breakfast. I will definitely be staying here again when i return!

This hotel was very clean with a friendly staff. Prompt room turnover / complementary coffee in room, bottled water daily, and snacks ! Hotel is in close proximity for walking to the Boston Commons, North End Eateries , and all things Boston. I'd highly recommend and would stay again. The best surprise was the amazing adjoining local coffee shop. Everything made to order and fresh.

Found this spot via Hotel Tonight which gave us a fairly decent deal (Boston is $$$). Upon arrival, we were greeted by lovely front desk peeps, seamless check-in, and found our room. The banister and marble stairs are from the original building and are absolutely the beautiful. Room was teeny, but it's the city and we weren't planning on staying in it much, so was perfect for what we needed. The only weird part about it was the shower without a door. I'm all for this modern minimalism look, but the small glass barrier that was in place seemed like it was on the wrong side of the shower head was on the wrong side because water would spray out of the shower and soak the bathroom floor....no big deal, but just odd. Overall, great hotel near the Boston commons (3 min walk) and other cool downtown destinations (Freedom trail, old state house, restaurants, etc). The shining star of this place was the coffee shop (George Howell) attached to it. Incredible coffee with good oat milk used as a substitution at no extra cost and super tasty egg sammies!

We've stayed here twice now. The first time was pet nice but we had a large room on an upper floor. This time, we spent 4 days in the tiniest room possible with a queen bed (we had requested a king) that was on the 2nd floor. Kept the curtains closed the whole time because it was a little close to the street lol. Had to REQUEST A REFRIGERATOR for my medication and later a microwave for food...they later will charge you an extra fee for these amenities. Everyone gets charged an "urban fee" for stuff like a fridge or the internet...which I have gone to the crappiest hotel and they have both so I'm not sure why they call these "amenities" and then charge a fee for them. The TV signal was also TERRIBLE. I doubt we'll stay there a 3rd time on our next trip to Boston, sadly.

Honestly one of the best hotels I stayed at. The price is amazing the room is also nice and cozy with a nice 4k tv. They offer you slides with the robes with is a nice addition. The staff are very friendly and make you feel welcomed the moment you walk in from all the way from the doorman to the front desk. Truly an amazing hotel and close to many activities.

This was kind of a blessing in disguise. A disaster (not a real life disaster), happened and we didn't have the booking we originally thought we had at another hotel. In absolute panic mode we stumbled across the Godfrey Hotel Boston. Simply put, wow! This hotel is really amazing. Elegant rooms and firendly staff made our stay everything we hoped it could be and more. Great central location in the heart of Boston near historic landmarks, shopping and dining. Nice views from the rooms and spacious enough for the 4 of us. Really we couldn't have asked for anything more. Maybe one small ask, the bathroom door was a slide open and close as opposed to a normal pull open and close that actually latches in a closed position. Would have preferred a more traditional bathroom door since we shared the room with the kids. But, outside of that, couldn't have asked for a better experience. Highly recommend if you're looking for a place to stay in the downtown area.

Cute boutique hotel near the heart of theatre district and tons of restaurants. Also close to a few WeWorks

We stayed at the Godfrey for four nights. It's an upscale hotel with a very professional staff. It's in a great location, right in the middle of downtown. There's restaurants all around, shopping and it's close to the subway. Averaged out over four nights, our room was $200 per night. Our room was very nice. It was small but that is to be expected in an old building. Even though the building is old, the hotel is contemporary and totally up to date. We had a view of Washington Street. The shower had a rain head which was wonderful. From my understanding, all the rooms are a little different, but all are nice. Yes, I would stay here again and I would recommend.

Yes it's okay, for 4 days was fairly priced, had to go over there for personal reasons, room is very mediocre nothing special at all, I seen better

Amazing accommodations! I used the gym every morning, refreshments and cold towels were available and the gym was very clean. Room service, on-site bar and restaurant was conveniently located just steps away.

The Godfrey hotel located in the financial district is central to all points of interest in Boston vía walking or short Uber. The hotel staff is accomodating to each guest. Doors are opened upon entry/exit with a nice hello and front desk staff are100% dedicated to your concern or needs. Room staff is unoticeable and proficient at cleaning while you are out enjoying all that Boston offers. It is very safe at night walking the main streets while returning from a long day of walking adventures. Getting Uber rides from the hotel front is smooth and efficient. Recommend dining next door and at Democracy Brewing, 1 street away.

Just spent two nights here, I booked based on the great trip advisor reviews which I am now highly suspicious of. We had a nice welcome, doorman helped us with the bags, our room was a decent size and bed comfy, that is all the was good. The bad, very basic room not luxurious in anyway. Towels and robes were scratchy and threadbare. No fridge in the room, I requested one twice and in never showed up. It was 85 degrees so had to throw medication away. The area is super sketchy at night time

Amazing service from the doorman to the front desk to the cleaning service. Dang. Highly recommend this place. The valet service is definitely a yes!!!

Our flight got cancelled and I last minute booked a Executive King room at the Godfrey! It's location is prime next to the George Howell coffee shop, a street parallel to the Boston Common, and right in downtown crossing. The positives - rooms are clean and boutique modern with nice touches like a rain shower, slippers, robes, and Bose speakers. The bed was very comfortable! They also have free bike rentals and were nice enough to extend our checkout time! The only downside which I believe was more to my specific room was that for an executive king we had really no view on the 2nd floor with less light coming in the room even with two windows (the second window did not look out at anything). My second window looked directly out at another room, so request a city view! I also thought the hallways, stairs, and elevator could use a vacuuming but we did get in rather late. Just debris and random old paper napkins throughout. Overall I'd stay again, but request a higher level floor. Also, the king bedrooms looked just as nice as the executive king so it may not even be worth the extra money.

We stayed 3 nights for the Boston Marathon and had the BEST experience. Awesome location by the subway stations, near the lovely Boston Commons park, and fun location downtown. The hotel rooms are nice with a great shower and Bose speaker. The staff were 10/10. The hotel gave every marathoner a pre-race gift bag AND post-race gift bag. Very thoughtful and unexpected! The coffee shop and restaurant on the property were also exceptional. Way to go, The Godfrey Hotel!

We had an awesome stay at The Godfrey! Great service, clean/updated rooms, ask us our preference of what room view we wanted when we checked in, complementary water & snacks in the room, etc. The location is great. It's within walking distance to a lot of popular sightseeing spots and right next to the entrance for the train. The missing is star is due the bed and pillows being a little uncomfortable.

(12/8-12/14/21) What a difference a couple of years makes. I don't necessarily mean that in bad way, just oddly different in some ways. It continues to be an outstanding property and I will always stay there during future visits to Boston. I just wish the guest service and courtesy would get back to the excellent level it used to be. With this in mind... The front desk staff, (completely different from the former staff) upon check-in, was rather stiff and detached. Which is fine, and admittedly, my partner and I do not look very snazzy after a long day of travel, a bit haggard and feeling the great relief upon arriving at the hotel safe and sound makes you relax. You know the feeling. It's usually followed by collapsing on the bed for a bit. (Oh, their wonderful beds...) So I would appreciate a little warmth and welcome smiles as we check in. Not the robotic "Do you have a reservation?" Do I have a...? No, we've been traveling since 6am to roll the dice, with our luggage, to see if you have a room. Sheesh. At the very least, a gracious greeting would be, "Welcome to the Godfrey, what name is on your reservation?" Tighten it up! When booking my reservation I requested a handicap room. I've always received it without further mention on my several prior stays and figured my need was quite apparent by my use of a cane and the pronounced hitch in my giddy-up. Apparently not. The gentleman (big, white guy) who checked us in put us in small regular room. When we trudged back down to the desk, again, exhausted, after not receiving the room we requested, he replied, "Well, a lot of people request those rooms and we determine who should get them." I guess they should have rolled me in on a gurney, obvious enough? I guess if he had actually looked at us, he might have noticed. The room he then gave us was a converted room, with a tub and one hand bar on the wall. Not a handicap room. No handicap room should have a tub! (You should have to request a tub, not a step-in shower.) Very dangerous. I didn't like having to be so stressed taking a shower after a long, exhausting day of touristing. The callousness of his apathy and disregard of my request is baffling. But I won't let it cloud my opinion of this property. Anomalies happen... Where is the old staff? They were so great. Conversations coming and going. Greetings coming and going. The current crew? None of it. Just heads down pretending not to notice, when they were even there. Weird. That's no way to run a front desk. The front desk is the personality of a property. They are the first and last people you see. They set the tone for your stay and leave you with good feelings when you depart. This is an upper tier hotel in Boston, not Holiday Inn Express. You are located in a rabid market for my tourist dollars, and still carries the residue of being a not so wonderful area. Outstanding service needs to put you over the top. Where did the doormen go? There used to be one or two doormen all the time. Now, spotty at best; but during our visit, rarely. When one was actually around, it was usually the tall white guy. Very spot-on, chatty, greeted us leaving and returning. But no one to help us with our luggage. No doormen, the valet never looked up. On all our previous stays (4) a doorman always took our bags to the front desk. Too fussy? I expect certain things commensurate to the price. Which brings me to the new addition, the valet... To preface my comments, I will state I was a valet for a luxury hotel in Richmond while in college. The customer service training was intense and unforgiving. One screw up and you were fired. You never let a guest open a door or unload their luggage. He completely detached from the comings and goings of the guests. He just kept staring down at his desk without any awareness, and judging by the glow, he was clearly playing on his phone. Big surprise. I walked back from the grocery one night with a heavy bag and struggled to open the door with my cane hand, two tries, and he never looked up from his desk. Not good. Fix it. But the shining gem of this property is the housekeeping crew. They are outstanding. We're not fussy folks at all. But when we occasionally needed something like toilet paper, a bottle of water, they were there within minutes. The somewhat diminutive gentleman, the only carryover from the pre-covid days, seemed to be everywhere all the time, and very friendly. My partner and I liked engaging him in conversation, he was very funny. One night, we needed more toilet paper. It was around 11pm. It was delivered in ten minutes by a very tall black gentleman who was very friendly and gracious. A keeper. I always wondered if a tp request was red lighted. Nobody wants a guest stuck on the the toilet asking, "Is he here yet?!" Ha! So let me put some polish these few scuffs. It continues to be a wonderful property. The rooms are very nice, the bedding is terrific. The beds make it very difficult to get going in the morning.

I'm so glad that I picked this hotel for our 4 day Boston trip! From the doorman to the reception area to the cleaners...all five stars. We haven't even opened our car door yet and there was a doorman ready to help us with our luggages (We did not get his name, but he is Asian). Check in and check out are both a breeze, and the rooms are very clean. The beds are comfy, all snacks, water, coffee are complimentary (free!--I think all hotels should follow this perk of the Godfrey hotel). Close to the Boston Common, Chinatown, North end (where all the yummy bars and restaurants are located). Truly impressed. What more can you ask for? Thank you for making our first time in Boston a comfortable and memorable one!

We stayed at the Godfrey for 5 nights and really enjoyed it. The best part of the hotel was its proximity to so many things. It's less than a 10-15 minute walk to just about any of the most notable places in Boston: the Common and garden, the Mass Statehouse, beginning of the Freedom trail, the wharf, Chinatown, the Green Way, everything. We walked everywhere the entire time we were there. In terms of food, there are a lot of places in the area. The hotel itself is connected to a restaurant and coffee shop, which is great. There are also dozens of other restaurants around it, a Starbucks up the street, a mall with the typical food court restaurants, and more. Easy to grab food close by. The hotel also provides you with complimentary water and snacks in the room (our snacks consisted of a small pack of Oreos, two bags of Doritos, and a snack size bag of Teddy Grahams). The only two things that I would call out for others to be aware of are: the bathroom door and lack of plugs around the room. For the bathroom door, it may not be like this in every room but our bathroom door was a barn-door-style rolling door that did not close or latch at all. If someone else is in the room with you, they will hear everything from the bathroom and can peak inside through the large crack around the door. There is basically no privacy in terms of the bathroom, and no vent to turn on to drown out sounds or remove the air. In regard to the plugs, this isn't something that could be easily fixed as plugs are plugs, but there were only 3 outlets that we found in the room, one far from the bed. It would be great if they could offer an extension cord or one of those multi-plug hubs on the side table now that everyone has a lot of devices to charge. Overall, I would recommend this hotel! Everyone was really nice, it was super clean, and the location is hard to beat. There were a few quirks, but nothing that would change my recommendation.

I know where I'll be staying the next time I visit Boston. :-) PS the executive king room is definitely worthwhile.

Boston will always have a piece of my heart. Of all the times being here, this was the first time I stayed at The Godfrey Hotel and it was wonderful. Right in the heart of the city, it's close to restaurants and bars, shopping, entertainment and much more. The hotel is clean and I liked its contemporary interior decor. Very friendly staff. I flew in from California and got to the hotel around 11am, sleep deprived, and the staff were able to get me into a room right away. Loved that the room had enjoyable snacks (chips, popcorn, cookies etc). Also loved that the lobby of the hotel had an amazing coffee shop, George Howell Coffee. Spent the day here getting lots of work done. Im sure I'll be in Boston soon again, and will definitely consider staying here! Thank you Godfrey Team for a wonderful stay. Will definitely remember xx