The Green Room by Blank Street

Very disappointing experience. Today, February 17th at around 11:00 AM, we had a very unpleasant interaction. The employee who was restocking coffee beans was extremely rude and unprofessional. The coffee display is located right next to the only two bar stools for customers. He came over and literally threw a box of coffee down next to the guests, hitting a girl who was sitting there. No apology at all — just eye-rolling, loud sighing, and a very negative attitude towards us. For reference, it was a skinny guy with dreadlocks. On top of that, the matcha was terrible. It was unbelievably sweet — overwhelmingly sugary to the point of being undrinkable. They don’t even ask about sugar level or sweetness preference, so you have no choice. It tastes like pure syrup rather than proper matcha. Poor service and bad drinks. Definitely not coming back.

The blueberry matcha was just okay. Nothing special at all. I usually do not like matcha and this one did not taste like it at all because it was watery. The service was fast.

We tried this upon seeing it and the flavor concepts they offer are trendy and yummy, but unfortunately this matcha was not a hit compared to something local and hand-whisked. Matcha is premixed in multiple bottles which makes it watery as it settles. There is a lot of staff, I know they’re paid but they are highly busy because of the mobile orders and extreme load of guests. Still the staff here were nice despite dealing with all of the chaos. However I implore people to look into and find a local hand-whisked matcha place. Skip Blank Street because of the matcha quality and what’s behind the brand. You have to look into it and also go someplace w proper matcha to see what I’m talking about.

Review for Blank Street Coffee – Friday, October 24, 2025 Yesterday, Thursday, October 23, I went to Blank Street Coffee to buy five café au lait drinks (half coffee, half steamed milk) for the five cooks at our restaurant. The drinks were delicious — perfectly made, smooth, and exactly how a café au lait should taste. Our chef even authorized me to go again today, Friday, to buy more café au lait, exactly like the ones we enjoyed yesterday. Unfortunately, today’s experience was completely disappointing. I ordered seven café au lait drinks, but what we received was nothing like yesterday’s. The coffee today was bitter, sour, and undrinkable. It was not café au lait — it was just coffee with a little bit of half and half. All seven drinks had coffee grounds floating inside the cups, and the taste was so unpleasant that we had to throw them all away. I know exactly what a proper café au lait is supposed to taste like, and today’s drinks were far from that. I even have the receipt from today’s purchase to show how much I paid. Each cook gave me five dollars for their drink, and it was very disappointing to waste both the money and the coffee. The same lady who took my order yesterday was at the cashier today, so I expected the same quality and service, but unfortunately, that was not the case. After today’s bad experience, I will have to look for another coffee shop where I can buy real café au lait made with care and consistency. I hope the management takes this feedback seriously because yesterday’s coffee was excellent, but today’s was truly unacceptable. — Vanessa Caballero

I work at the sephora near the soho location and i come here almost everyday. the vibes are always up, the pastry’s amazing, my matcha slays. thank you always.

got pistachio matcha latte — good balance of both flavours but didn’t taste nutty/rich enough my friend had the blueberry which was REALLY GOOD i would go back for that but not the pistachio

This is my go to spot for morning coffee! Great selection of drinks and everything hits the spot. Pistachio latte is my favorite. The staff is wonderful and they always have a good attitude. The store gets very busy and the staff handles it with grace and wait times are kept short. I also love the music they play and appreciate how clean the store is.

This is the best Blank Street location I’ve ever been too! Emily was so nice and helpful. I’ve never had a better matcha and latte! Got the Blondie for both! Highly recommend