Quin T.
Yelp
I am very familiar with The Grey in Savannah so I was excited when I found out that the James Beard wining duo of Mashama Bailey and John Morisano would be opening restaurants in Austin inside The Thompson no less, I was salivating. However, the customer service or rather the lack there of was not what I was expecting. My girlfriend and I snagged seating at the counter but the delivery lacked luster. First and foremost, we were offered water, but not asked if we wanted anything else, nor were we presented with drink menus, only a food menu that served as our place mat. Second, I asked about specialty coffees to which I was told they do not have anything besides basic coffee, so then I asked for a mimosa, and was presented with 2 small glasses with one containing my grapefruit juice and the other containing my sparking wine. I have no idea why it was not presented to me already mixed, but I did not request my drink to be separated. Third, we just felt like everyone just stood around more or less and waited for you to get their attention as they were not checking up on patrons. At any rate, we ordered the fruit plate along with the chicken sausage hash and a side of cheesy grits and the presentation and taste were equally pleasing. If you are on the go and need to grab a quick bite, they have healthy offerings in the cooler as well as fresh baked goods on the counter display.